I was able to QUICKLY get through to an Oncourse Home Solutions associate (Chris) who EFFICIENTLY and PROMPTLY took care of setting up with a local plumber. I was able to understand Chris, and he, al... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We had a pipe leak in a wall behind the kitchen sink. Brandon from Oncourse came out to repair the leak after access was obtained. Brandon came when expected, was very efficient and got the job done... Voir plus
L'entreprise a répondu
Freddy Mendoza and his associate were wonderful. The repair of my washing machine was quick and clean. I was very impressed with Freddy. My machine doesn't grind anymore and goes through its cycles as... Voir plus
L'entreprise a répondu
The tech showed up to diagnose the problem. Disconnected the transformer from the furnace and did not reconnect it before leaving. He showed made things worse and left. Then lied and said he never dis... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance habitation
- Service de réparation de systèmes de climatisation
- Service de réparation d'appareils électroménagers
- Fournisseur de chauffage
- Plombier
Écrit par l'entreprise
At Oncourse Home Solutions, we are a people-centric organization serving 1.4+ million customers across the U.S. A leader in the U.S. home warranty and home repair service industries, our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all.
Coordonnées de contact
1415 W Diehl Rd. Ste 270, 60563, Naperville, Etats-Unis
- 1-888-801-5057
- awr.customersupport@oncoursehome.com
- yourhomesolutions.com
4,4
Excellent
255 avis
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QUICK and EFFICIENT
I was able to QUICKLY get through to an Oncourse Home Solutions associate (Chris) who EFFICIENTLY and PROMPTLY took care of setting up with a local plumber. I was able to understand Chris, and he, also, informed me of some other protection plans offered. Within 30 minutes my appointment was set up.
6 avril 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Kitchen pipe leak repair
We had a pipe leak in a wall behind the kitchen sink. Brandon from Oncourse came out to repair the leak after access was obtained. Brandon came when expected, was very efficient and got the job done timely. We were grateful to get our kitchen sink back.
13 avril 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Great experience
The technician was great and the customer service was exemplary.
13 avril 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Garbage Disposal
Juan wa timely, efficient, courteous, respectful, knowledgeable with the ability and willingness to share information regarding necessary repairs
1 avril 2026
Avis spontané
Réponse : Oncourse Home Solutions
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Horrible service
The tech showed up to diagnose the problem. Disconnected the transformer from the furnace and did not reconnect it before leaving. He showed made things worse and left. Then lied and said he never disconnected wiring. I saw him with my own eyes which is despicable.
3 avril 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Technician was polite and explained…
Technician was polite and explained what he did and what to expect.
Furnace is now working again.
2 avril 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Freddy Mendoza and his associate were great.
Freddy Mendoza and his associate were wonderful. The repair of my washing machine was quick and clean. I was very impressed with Freddy. My machine doesn't grind anymore and goes through its cycles as needed. It was grinding loudly and sounded like it was short-circuiting. It stopped working and didn't complete the spin-and-drain cycle. All Pro did a great job.
23 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
The fact that the original appointment…
The fact that the original appointment was move back a month in itself is amazing. And that the tech was able to service AC and Generator as well is also amazing. The tech keeps your informed as to the planned work and answers any questions you have. Professional, knowledgeable, friendly just a wonderful experience. Thanks Mitch.
31 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
We had a complicated interior gas line…
We had a complicated interior gas line issue that ended up needing three separate appointments to resolve, each needing a new claim #.
There were no issues at all with the claim process(es), and Oncourse followed-up each time to insure appointments were scheduled with a local service provider.
Oncourse met their obligation to pay as contracted, and none of the appointments cost me anything out-of-pocket.
1 avril 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Service provider was fine.
Service provider was fine.
Terms of the service coverage are a complete waste of money.
26 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
They were upfront about prices and…
They were upfront about prices and rating. Seemed knowledgeable. Prices was great. Installation was on time and skilled.
30 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Timely, efficiant service
Alex was awesome. He arrived on time and completed the install quickly and thoroughly, making sure all work was done perfectly. Very knowledgeable and capable to work within the space to make sure that the system was up and running. Excellent work!
30 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
The technician was so good at his job
The technician was so good at his job, he knew what the problem was. So polite and very helpful. We really enjoyed Joseph MacDonald from Service Professor. Really enjoyed him.
31 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Great Service
Excellent timing and the problem was fixed promptly. The staff were knowledgeable, pleasant, trustworthy, and respectful. They worked quickly and cleanly, providing overall great service. Thank you!
16 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Highly Recommended
Fast, courteous service. Wish the technician had told me exactly what he did as it was electrical …but I trust the company and the technicians. Would highly recommend Oncourse Home Solutions.
24 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Réponse : Oncourse Home Solutions
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Excellent Work
We were kept informed about everything that had to be done. There were no surprises & everything went exactly as it was explained to us. Nice job!!
19 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Tobias introduced himself and i showed…
Tobias introduced himself and i showed him to my furnace and stove and dryer. He then went out side to check the outside meter a gas. He very kind and courteous and put on booties at the door. Which helps me to keep the rug cleaner. Excellent customer service.
17 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Valley City Mechanical is Awesome!
Valley City Mechanical did a great job fixing my furnace. Very efficient, came out the next day, explained the issue and took the time to make sure everything was running correctly. I really appreciate all the great service!
18 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Called for a plumbing issue in…
Called for a plumbing issue in connection with my toilet; call was promptly answered and an appointment set up
promptly; service technician showed up EXACTLY on time as mentioned and problem solved. No issues at all.
19 mars 2026
Avis spontané
Réponse : Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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