Daniel was very helpful and did a great job sorting out an engineer out for me. He was polite, well mannered and friendly. I have no hesitation recommending warmbox. Kind regards T. Akhtar
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Lisez les avis des autres
I received a call from Dan this morning re my recent boiler repair. I am very happy with the servce and know that if I have any poblems all I need to do is lift the phone and speak to a real person... Voir plus
L'entreprise a répondu
Despite contacting me several times by telephone about taking over another firm or a rebrand for a serving contract I had on a house 3 years ago! That ended and I haven’t paid for several years, which... Voir plus
Dan was very friendly. He explained in detail what will happen when the man comes to service the boiler, and that someone would ring to make the appointment.
À propos de l'entreprise
Écrit par l'entreprise
Fixed Price Heating Installation! Get your fixed cost within 60 seconds and save up to 340 bucks a year on energy bills with a new energy-efficient heating system that can be installed within 48 hours, depending on your location. IMPORTANT NOTICE: Our company recently completed a name and branding update as part of our plans to expand our services. Notifications were sent to customers via email and post; however, some customers have since advised that these emails may have gone into spam folders. If you have any questions regarding this change, please contact our team directly and we will be happy to clarify.
Coordonnées de contact
169 Madison Ave STE 38549, NY 10016, New York, Etats-Unis
- hello@yourwarmbox.co.uk
- yourwarmbox.com
3,8
Bien
124 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
1st interaction.. very personable
Very chatty on the phone.. attention to detail was great and awaiting appointment to be confirmed
31 mars 2026
Avis spontané
Excellent man was on time done…
Excellent man was on time done everything well we are very pleased
7 avril 2026
Avis spontané
Warmbox
Daniel was very helpful and did a great job sorting out an engineer out for me. He was polite, well mannered and friendly.
I have no hesitation recommending warmbox.
Kind regards
T. Akhtar
9 avril 2026
Avis spontané
Dan was very friendly.
Dan was very friendly.
He explained in detail what will happen when the man comes to service the boiler, and that someone would ring to make the appointment.
6 avril 2026
Avis spontané
The people I spoke to were most helpful…
The people I spoke to were most helpful and professional.
2 avril 2026
Avis spontané
The gentleman was so polite and happy
The gentleman was so polite and happy. Nothing seemed too much trouble. So nice to speak to a human rather than email or automated chat.
1 avril 2026
Avis spontané
Réponse : Yourwarmbox
Hi Sarah,
Thank you so much for your lovely review and for choosing WarmBox.
We’re really pleased to hear you had a positive experience with our team. We always aim to make things as simple, helpful, and straightforward as possible, so it’s great to know that came across.
Your feedback genuinely means a lot to us, and we really appreciate you taking the time to share it.
If you ever need us in the future, we’re always here to help.
Thanks again,
The WarmBox Team
Warmbox review
I received a call from Dan this morning re my recent boiler repair.
I am very happy with the servce and know that if I have any poblems all I need to do is lift the phone and speak to a real person and the issue is dealt with quickly.
2 mars 2026
Avis spontané
Réponse : Yourwarmbox
Hi Ms E Dickson,
Thank you so much for your lovely review and for choosing WarmBox.
We’re really pleased to hear you had a positive experience with our team. We always aim to make things as simple, helpful, and straightforward as possible, so it’s great to know that came across.
Your feedback genuinely means a lot to us, and we really appreciate you taking the time to share it.
If you ever need us in the future, we’re always here to help.
Thanks again,
The WarmBox Team
Short and clear
30 mars 2026
Avis spontané
Réponse : Yourwarmbox
Hi Tom,
Thank you so much for your lovely review and for choosing WarmBox.
We’re really pleased to hear you had a positive experience with our team. We always aim to make things as simple, helpful, and straightforward as possible, so it’s great to know that came across.
Your feedback genuinely means a lot to us, and we really appreciate you taking the time to share it.
If you ever need us in the future, we’re always here to help.
Thanks again,
The WarmBox Team
Straightforward telephone call…
Straightforward telephone call regarding a booking for a routine service. Very pleasant, clear and understandable, only took a few minutes. 🙂
31 mars 2026
Avis spontané
Réponse : Yourwarmbox
Hi Stewart,
Thank you so much for your lovely review and for choosing WarmBox.
We’re really pleased to hear you had a positive experience with our team. We always aim to make things as simple, helpful, and straightforward as possible, so it’s great to know that came across.
Your feedback genuinely means a lot to us, and we really appreciate you taking the time to share it.
If you ever need us in the future, we’re always here to help.
Thanks again,
The WarmBox Team
What a pleasure to speak to such a nice…
What a pleasure to speak to such a nice man nothing was too much trouble for him
31 mars 2026
Avis spontané
Warm box recommended
Very pleasant man. Very happy with my experience with warm box.
Thank you
Helen Hendry
17 mars 2026
Avis spontané
The engineer was very prompt
The engineer was very prompt, very friendly, very efficient and very courteous and anyone else I have spoken to from Warmbox, including Dan who called me today, has been very friendly and helpful
6 mars 2026
Avis spontané
I was very happy with the professional care
I was very happy with the professional care
of the customer service member on
the phone
12 mars 2026
Avis spontané
Very helpful engineer and follow up…
Very helpful engineer and follow up customer services. Nothing was a problem for them. Only issue was initial difficulty contacting them but even that is now resolved
30 mars 2026
Avis spontané
Easily arranged boiler service
Easily arranged boiler service. Engineer arrived on time snd was very efficient.
19 mars 2026
Avis spontané
Excellent phone call
The person I spoke to was so upbeat and positive. He was a pleasure to deal with and spoke very well abd easily understood. Thank you.
27 mars 2026
Avis spontané
Data not protected, payments taken without permission
Despite contacting me several times by telephone about taking over another firm or a rebrand for a serving contract I had on a house 3 years ago! That ended and I haven’t paid for several years, which I informed you about you still chose to take £24.99 out of my bank using my old details! This is 1). More than likely a data breach as my old data was no longer relevant and shouldn’t have been stored 2) taken without my authorisation 3) taken despite me telling you I hadn’t been a customer for years and didn’t want / need the service! You’re difficult to get hold of too, please give me the details to get this sorted and a refund! Pretty outrageous really…
29 mars 2026
Avis spontané
Kept me in touch with any delays
Kept me in touch with any delays. Engineer was very helpful and explained everything to me. Good service.Staff helpful and cheerful.
26 février 2026
Avis spontané
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