youswim.com Avis 

124
TrustScore 4 sur 5

4,2

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This company is amazing. I love their approach to body inclusivity. I had some unexplained damage to a bathing suit that I purchased a year ago. I sent an image of the damage to the company and they p... Voir plus

Noté 2 sur 5 étoiles

I've purchased at least 4-5 swimsuits over the last few years, and although I have really loved the suits themselves, the lack of customer service has left me feeling uncomfortable with recommendi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I reached out via email about an issue with my swimsuit that almost had me in tears. I was pleasantly surprised to get an email back within 24 hours (most companies take days, if ever). Jake was SO k... Voir plus

Noté 5 sur 5 étoiles

i don’t even know where to start. number one these bathing suits are incredible, i own four. the sizing the material the quality are all outstanding. beyond that you swim has the BEST customer servic... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

We’re on a mission to turn the tide on standard, inflexible sizing. With two magical sizes adapting to fit a dozen traditional ones, we’re creating swimwear that supports our bodies as they are. Our mission: To design swimwear for the body you're in. At Youswim, we understand that our bodies are fluid. We design swimsuits that meet us where we are, empowering our community to celebrate our unique and ever-changing bodies.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

124 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 28 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(124)

36 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This company is amazing

This company is amazing. I love their approach to body inclusivity. I had some unexplained damage to a bathing suit that I purchased a year ago. I sent an image of the damage to the company and they provided me with a gift card to replace the suit at no cost. Fantastic customer service.

24 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

Won't be Remaining a Repeat Customer

I've purchased at least 4-5 swimsuits over the last few years, and although I have really loved the suits themselves, the lack of customer service has left me feeling uncomfortable with recommending the brand or making further purchases.

I have sent a few emails to the customer service team over the last few months, and although I received a confirmation email, I haven't actually received any response or follow up from the team. It's a bummer.

Update: response to reply. My inquiries have been related to questions regarding the rewards program and so are not tied to an order number. I sent the first query in March and I have tried to follow up many times with no success.

28 juin 2026
Avis spontané
Logo de youswim.com

Réponse de youswim.com

Hey J.N., thanks for being such a loyal customer over the years. We're really sorry you've had this experience with our community team. It seems odd as they're renowned for their responsiveness and willingness to help and make any query right. Would you mind sharing your order number with me so I can look into this for you? We'd really love the opportunity to make this right and ensure you're a happy Youswim customer.

Noté 1 sur 5 étoiles

Bikinis ripped

I am really disappointed in this brand. I bought two bikinis within a time frame of two years. Both of the bikinis did rip and not stand the stretch of a changing body! Especially considering the marketing of one size for all and the high price it seems very problematic to not actually work that way.

4 juin 2026
Avis spontané
Logo de youswim.com

Réponse de youswim.com

Oh no! This isn't good enough. We're so sorry, Ann-Kathrin. Two failures, when we've promised the opposite, are a real let-down, and you deserve better. Please reach out to hello@youswim.com, and we'll do our best to put this right.

Noté 5 sur 5 étoiles

love youswim!

Obsessed with these bathing suits! Also, had the best experience with customer service :) Thanks Youswim!

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

great experience

I had such a great experience with Youswim’s customer support. I reached out about an issue with one of my swimsuits, and even though it was over a year old and I didn’t have my receipt, their team went above and beyond to help me. Jake was incredibly kind, responsive, and understanding throughout the entire process.

They ended up offering me a replacement at no cost, which I truly didn’t expect and really appreciated. It’s clear they genuinely care about their customers and stand behind their products.

I’ve always loved their swimsuits (I get so many compliments every time I wear them!), and this experience just made me love the brand even more. Highly recommend! 💛

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Love this brand as plus size girl

Love this brand! I have 3 bikinis from them and I’m obsessed. They are truly plus size friendly, very comfy, the shipping is really fast and they have very friendly and helpful team! Highly recommended 👌🏼

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

10/10 Customer Service!

Jake from youswim's customer support team was so helpful! He was very responsive and attentive with helping me with my order. 10/10 customer service!

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Love my suit

I have bought multiple different suits over the years and they have lasted through pregnancy and after. The customer service has also been excellent with helping me when my suit no longer was holding up.

12 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love the feel and look of…

Absolutely love the feel and look of the swimsuits. I got the one piece with stretch II and I find it’s very flattering on me, especially after having a baby and a C-section. I did have an issue with my swimsuit and I contacted the company right away and without hesitation they sent me out a new swimsuit so I was extremely happy and satisfied overall.

5 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Beautiful but won’t last

Beautiful swimsuit but honestly it’s not long lasting at all. Stretched and discoloured with minimal wear. I am prepared to pay for an investment piece that is long lasting, but this is not it. Big disappointment and I hope to warn others.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Customer Service

Jake was very kind and helpful when I reached out regarding unusual wear and tear on my swimsuit. He was quick to offer a replacement at no cost, which was incredibly generous of him and the team at youswim. I exclusively wear youswim swimsuits because I love them so much, their service to their customers will keep me coming back.

19 février 2026
Avis spontané

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