YuMOVE US Avis 3 829

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This product is keeping both of my canine athletes in top form for agility and other competitions. My 9-year old is still loving the sports she participates in and my 5-year old is faster than ever in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service—my email was answered right away. They explained that YuMove’s shipping is closed on weekends and confirmed my dog’s order would still arrive by Monday. YuMove has been so helpf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great Customer service! Deliveries from regular subscriptions on time. Always send a reminder before order is shipped in case you need to cause or adjust your schedule temporarily. Easy to manage Your... Voir plus

Noté 2 sur 5 étoiles

It would have been nice if I was notified that the product I have been buying was discontinued. Instead, it just stopped showing up (I was on Autoship). I have re-subscribed to the product now being... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us. For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life. You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!

See a Difference in 6 Weeks or your Money Back!

We Guarantee You'll See Results

See positive results within 6 weeks or your money back! We ask that you give our product consistently to your pet every day for a full 6 weeks before expecting to see a positive change - however lots of pet parents report seeing a difference in a much shorter timeframe! Giving consistently and giving the proper Loading Dose (double the listed amount for your dog's weight for the first four weeks) are vital to your pet's success and we GUARANTEE you'll see a difference. If you don't, simply contact us within 6 weeks of your first purchase and we'll be happy to assist you further.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Reliable company with great customer service

Great Customer service! Deliveries from regular subscriptions on time. Always send a reminder before order is shipped in case you need to cause or adjust your schedule temporarily. Easy to manage Your account online. Highly recommended.

2 mars 2026
Noté 5 sur 5 étoiles

Yu move

The product is amazing. It helped my dog for years. Customer service is exceptional. I called to let them know my dog passed away. They reimbursed me the last order that they had already sent me.

26 février 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Cheryl, please accept our sincerest condolences! If there is anything we can help with, please let us know! Kind regards, Dianivette

Noté 1 sur 5 étoiles

Tried to stop this order but couldn’t…

Tried to stop this order but couldn’t access my account online. Order went thru and then I could access my account online. I don’t want the product but had to pay for it!

11 avril 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Donald, thanks for your review. As mentioned over the phone, this order has already shipped but you can return it back to us! Feel free to reach out to us again with any questions or concerns! Kind regards, Dianivette

Noté 5 sur 5 étoiles

Great product for dogs of all ages

This product is keeping both of my canine athletes in top form for agility and other competitions. My 9-year old is still loving the sports she participates in and my 5-year old is faster than ever in the agility ring. Thanks!

10 avril 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Norine, thank you so much for your review! Kind regards, Dianivette

Noté 5 sur 5 étoiles

Our husky is over 14 and was having…

Our husky is over 14 and was having trouble with some joint stiffness. We decided to give Yumove a try and it has helped her so much. Huskys are finicky so on the days she doesn’t eat we make sure she still takes them. She is more active and gets up and down more easily. So worth it!

9 avril 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Melody, thank you so much for your review! Kind regards, Dianivette

Noté 5 sur 5 étoiles

The first order was a stumble

The first order was a stumble. The professional and courteous customer service corrected the issue in less then 24 hours.

7 avril 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Mark, thank you so much for your review! Kind regards, Dianivette

Noté 1 sur 5 étoiles

I did not place an order today

I did not place an order today . I did receive an order yesterday.

7 avril 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Beverly, thanks for your review! To confirm, the email reminder you received was from your April 1st order that you had not received previously. We are so sorry for this confusion but can assure you that you do not have another order your way! Have a wonderful day! Kind regards, Dianivette

Noté 5 sur 5 étoiles

Excellent Customrer Service

I had miscalculated the quantity I needed and kept missing the chance to correct by placing a pause on future orders.
Dianivette in Customer Service sent an immediate reply to my email request and handled everything efficiently.

7 avril 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Karleen, thank you so much for your review! Kind regards, Dianivette

Noté 5 sur 5 étoiles

Great Produce

I have been using YuMove for the last 2 years, It is very good for my dog's hips as she has slight dysplasia.

7 avril 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Marie, thank you so much for your review! Kind regards, Dianivette

Noté 5 sur 5 étoiles

My 11 year old Lab has been taking…

My 11 year old Lab has been taking these pills for about 4 years. She chases balls like a 2 year old!

7 avril 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Karen, thank you so much for your review! Kind regards, Dianivette

Noté 5 sur 5 étoiles

Great product with real results

Great product with real results. My 9 month old Aussie had shoulder issues and after 2 months using this product, he is running free of pain with no limping.

17 février 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Karen, thank you so much for your review! Kind regards, Dianivette

Noté 5 sur 5 étoiles

The product helped reduce the soreness…

The product helped reduce the soreness and stiffness in my dogs legs. Ordering and delivery were easy.

17 février 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Peter, thank you so much for your review! Kind regards, Dianivette

Noté 2 sur 5 étoiles

It would have been nice if I was…

It would have been nice if I was notified that the product I have been buying was discontinued. Instead, it just stopped showing up (I was on Autoship). I have re-subscribed to the product now being offered, after a call to your customer service dept.

31 mars 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Dani, thanks for your review! We sent bulk emails out letting everyone know that our YuMOVE Young dog formula was being discontinued back in January, so I am sorry if you did not receive these! If there is anything else we can help with, please reach out to us at info@yumove.com. Kind regards, Dianivette

Noté 5 sur 5 étoiles

Easily ordered from website

Easily ordered from website. We are on auto ship with a generous discount. Really helps to keep my dog on a good product

10 février 2026
Logo de YuMOVE US

Réponse : YuMOVE US

Hi Stephanie, thank you so much for your review! Kind regards, Dianivette

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus