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Lisez les avis des autres

Noté 1 sur 5 étoiles

I have a bit of vitiligo under my eyes & eyelids. The pens are extremely DRY and hurts to keep rubbing the pens in this area- in fact so dry I’m not sure any color was coming out. No good- wasted mon... Voir plus

Noté 1 sur 5 étoiles

Absolute rip off! I have vitiligo and needed a camouflage, this one is terrible. The colour is not the colour advertised and it’s really thin and watery. After putting numerous layers on it still does... Voir plus

Noté 1 sur 5 étoiles

I bought this last year to wear to clinicals. It is nothing more than an offbrand Crayola marker. Coverage is a joke. Literally looked like a kid scribbled in my white spots. Not to mention,... Voir plus

Noté 5 sur 5 étoiles

Well, the product is great but sincerely is expensive, I would like to use every day but that means to buy 2 pencils per week 50 dollar per week , 200 hundred dollar per month, is to much money.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Fournisseur de produits de beauté
  3. Entreprise de cosmétique
  4. Industrie cosmétique
  5. Magasin de cosmétiques

Écrit par l'entreprise

Instantly camouflage vitiligo white spots with a few easy strokes. Providing people with vitiligo or similar skin conditions a product that offers natural looking, long lasting camouflage - that works on every skin type and tone. Dermatologist Tested. Fragrance, Oil, Paraben & Silicone Free. Cruelty-Free. Made in the USA.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

46 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(46)

6 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible- Awful Profuct

I have a bit of vitiligo under my eyes & eyelids. The pens are extremely DRY and hurts to keep rubbing the pens in this area- in fact so dry I’m not sure any color was coming out. No good- wasted money & dashed expectations. Zanderm is a scam in my opinion. Buyer beware

22 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolute rip off

Absolute rip off! I have vitiligo and needed a camouflage, this one is terrible. The colour is not the colour advertised and it’s really thin and watery. After putting numerous layers on it still doesn’t cover properly. I bought the one with the sponge applicator and it’s really hard to apply.It cost £32 and the bottle is about three quarters full. The only reason I’ve given it 1 star is because it doesn’t seem to come off straight away.

29 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

This is worth than scamming

This company is deceiving its customers.
Regardless of color accuracy, the usable amount in a single pen is so minimal that it can only be used once before completely stopping.
Your official videos show repeated use, which is misleading and unrealistic.
This was my second purchase. I initially thought the first pen was defective, but after experiencing the same issue again, it is clear that this is how the product is designed.
Exploiting people who are already suffering is unacceptable, and I sincerely hope this company is held accountable for its actions.

11 février 2026
Avis spontané
Noté 1 sur 5 étoiles

This company dont even deserve 1 star

This company dont even deserve 1 star. I just didn't have the option to give them negative then 1 star. The worst product I have ever used. Absolutely deceiving description of the product. Do not waste your money or time. You'll be better of buying cheap markers from the dollar store.

11 mai 2025
Noté 1 sur 5 étoiles

I bought this last year to wear to…

I bought this last year to wear to clinicals.

It is nothing more than an offbrand Crayola marker. Coverage is a joke. Literally looked like a kid scribbled in my white spots.

Not to mention, I was washing my hands in the bathroom when I noticed a pinkish or reddish tint to the water. It was the Zanderm washing off.

Tried it several times and each time, I ended up removing it and wearing regular make up or nothing at all.

7 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Do NOT waste your money

The shades do not match the pics on the websites. It’s very expensive and customer service is terrible. You cannot return products. They are a complete fraud. Do not waste your money.

26 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I will never order from you guys again

I will never order from you guys again. Once my order arrived I wanted to exchange for a different shade because the one I got it was too dark. I’ve been trying to call them and email how can I get a refund or exchange never heard back. Very poor customer service and zero communication. Don’t recommend that product because once you buy it and if it’s a wrong color or something you will not get a refund. And it wasn’t cheap I paid $100.

13 mars 2025
Noté 1 sur 5 étoiles

Did not work

Did not work. They arrived with the caps not closed. The instructions on the markers says to keep closed at all times. Decided to not use.

24 février 2025
Noté 2 sur 5 étoiles

The caps on the tubes are not secure

The caps on the tubes are not secure. As s result, they come off and the tube dries out.

13 décembre 2024
Logo de Zanderm

Réponse de Zanderm

Thanks for making us aware of this. We will have Quality Control look into this matter.

Noté 2 sur 5 étoiles

I am currently living in italy and was…

I am currently living in italy and was given zero warning about a tax that the italians apply to most imports apparently - so its costing me an additional $34 in italian taxes when I receive it.

18 février 2025
Logo de Zanderm

Réponse de Zanderm

We understand that duty/tax can be an inconvenience, however we clearly state this information upon checkout and there is a box that needs to be clicked by the customer so that you acknowledge this. We also state this information on our FAQ page.

Noté 1 sur 5 étoiles

Cheaper to use Crayola Markers

I submitted photos to their experts who colormatched me with 3 colors. I was so estatic to get my pens that I saved them for the first day of clinicals.
The pens are horrible. I could get the same effect with some magic markers or Crayola markers. Literally look like I let a kid color on me with a marker. It was so horrible that I had to wipe it off and use makeup instead.

I've tried twice more to get it to work but every result looks laughable. =(

27 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product, reliable service.

13 novembre 2024
Logo de Zanderm

Réponse de Zanderm

Thank you for your feedback!

Noté 5 sur 5 étoiles

Well

Well, the product is great but sincerely is expensive, I would like to use every day but that means to buy 2 pencils per week 50 dollar per week , 200 hundred dollar per month, is to much money.
But in general the product make up very well my vitiligo.
Greetings 👋

12 novembre 2024
Logo de Zanderm

Réponse de Zanderm

Thank you. We always have sales so stock up!

Noté 5 sur 5 étoiles

I was about to able connect with a…

I was about to able connect with a representative who answered all my questions. I was able to purchase a product a needed without a problem.

7 octobre 2024
Logo de Zanderm

Réponse de Zanderm

Thank you James. We appreciate your positive feedback!

Noté 2 sur 5 étoiles

The color has changed

The color has changed. And it doesn't match my skin anymore.

7 octobre 2024
Logo de Zanderm

Réponse de Zanderm

sent you an email to assist you further.

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