ZAP CLOTHING Avis 

Due to some mixed reviews online I wanted to write an unbiased opinion on my experience of Zap clothing. I found the whole experience from ordering my Canada Goose jacket to delivery seamless. The jacket arrived on the date indicated and DPD even track the package step by step once dispatched to your home address + ZAP seem to be approx 20% cheaper than elsewhere - result! Buy with confidence from this seller!
**If you are outside the Uk, think about import duties before buying + if it says pre-order date you will not receive the item until that date. simple!

Authentic merchandise at a bargain price! I order a moncler vest. It’s an about 35% cheaper. And received within 5 business days from UK to Chicago. No issues. I even email them, and got a response same day. Merchandise was shipped same day, ups.

I received my item in plastic with tags in great condition minus factory packaging, in a nice ZAP bag. No complaints. Item was delivered on-time and communication was very good. I will definitely shop with ZAP again. ⭐️⭐️⭐️⭐️

Great price and packaging. Very long and messed shipping. Sent email to the customer support and never heard back. Mixed impressions.

Fast and effective service and good selection of brands and designs!

Very happy with my purchase from ZAP. Like their list of designers and the items they stock. Also, they have some amazing offers. Would certainly shop from them again.

Zap has been my go to online shopping for awhile now. Great selection and prices. Easy experience and the times I’ve had to actually deal with someone via email, it was pleasant and seamless. Will definitely continue to shop with them.

Great service. Ordered during the Christmas break and still got delivered the next day which i wasn't expecting. Best price after lots of shopping around . I have never ordered from this site but will be using it lots more.

Brilliant choice of clothing and at a great price.
Saved £150 on a CP down jacket which was shipped promptly. The packaging was exceptional which probably should be expected given the price of the goods, however many 'high end' companies aren't so attentive in this area.
Will definitely shop with you guys again.

Bought a Canada Goose jacket during Black Friday sale. Great communication and fast and secure delivery, will use again!

Never heard of ZAP but ordered anyway.Was really impressed fast delivery and perfect c.p company jumper just hope it fits now as it is a Christmas present 😁

I am so appreciative of Zap Clothing!! The ability to communicate with a representative so easily on WhatsApp and get answers quickly is refreshing. I also appreciate their warmth and caring support! Thank you Zap Clothing.

Always quality service. Very fast delivery

If you live in the US, know your size before ordering. They require you to pay for your own return, and this can be extremely expensive if you use UPS or FEDEX ($375-$500).

Excellent value for money and quick delivery

Great shopping experience

Absolutely horrible service and experience from zap clothing. I ordered a jacket and was advertised next day delivery however zap clothing apparently had not received a shipment containing my item which meant they could not ship it for a week! After receiving my item 10 days after I purchased with next day delivery I no longer wanted it so I asked to return it which they said I had to pay for. They then told me after they received my item that it would be 14 days to revive my money. It has not been nearly a month since I sent my item and still no refund has been processed I have emailed several times and they only respond when they feel like it. I’m not sure why zap clothing thinks it’s acceptable to hold peoples money. HORRIBLE SERVICE WILL NOT BE ORDERING AGAIN. I also noticed when I recived my Canada goose jacket it had a starte odour and when I contacted them zap clothing customer service was incredibly rude and abrupt. Can I ask where my refund for my jacket is as this is a month after they recived my item back?

Bought Canada Goose jacket, delivery was fast but jacket has a horrible damp smell, came in a plastic canada goose bag (which was for another product) and a ZAP Clothing bag! Made me question authenticity. Contacted customer service who were just RUDE. No acknowledgement of my issue. A lot of money and nothing ‘luxury’ about it . Now scared to return as every review regarding returns say its takes 6 weeks plus and i cant afford to be out of pocket so close to Christmas.

*UPDATE regarding response from Zap insisting jacket came from supplier that must mean Canada Goose give out Zap Clothing bags instead of their own branded packaging. Rude response instead of trying to rectify my issue. The jacket wasn’t packaged properly and smells damp and i contacted straight away. I also said i would bring jacket to store let staff see and was told store staff don’t deal with returns. To be in business 31 you really should have better customer service.

PICTURES OF PACKAGING WILL BE UPLOADED.