ZAP CLOTHING Avis 

314
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really happy with my order from ZAPCLOTHING! Everything went smoothly from the moment I placed my order until the sneakers arrived at my doorstep. I honestly didn’t expect the parcel to reach M... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

OMG. I am beyond impressed with ZAP Clothing. Their range is impressive, their prices and welcome discounts are unbelievable. But what truly blew me away was that I ordered my Canada Goose jacket whil... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My overall experience was excellent! Zap’s prices for luxury apparel are really good and the 20% promotion made the price of the Canada Goose Packable Lodge Hoodie amazing. When I ordered the jacket,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They charge way to much in shipping and duties. A 54 dollar charge to ship to the United States is ridiculous. $30 in shipping and $24 in duties is outrageous. There are other discount designer retail... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

ZAP Clothing is the leading mens designer boutique in the UK, stocking brands such as Gucci, Moncler, Saint Laurent and Dior - Click To View Collections


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

314 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(314)

113 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic experience

Prices were great. The service was responsive and they made me feel confident that I was purchasing from a reputable company. Would definitely do business again. Thank you.

16 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

After a shaky start where DPD lost my…

After a shaky start where DPD lost my parcel and had an elongated timely investigation process and I was extremely frustrated but my faith in the purchase was restored by Terry. He was a customers dream…professional, diligent, caring and extremely customer centric, he went out of his way to keep me updated constantly to the point that he tracked my replacement order throughout the day to ensure that it was delivered and that I had no further issues. Absolute credit to the organisation and I honestly wouldn’t have placed another order but he turned the customer experience around for me…so for that reason only I would purchase again. Thank you Terry!

16 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

My experience was great

My experience was great. I ordered a pair of black Alexander McQueen sneakers and love them. I have no authenticity concerns. I live in the US and realized a few hours after placing the order I had picked the wrong size. Due to the time difference the shop was already closed for the day but they reacted to my email and whatsapp message and changed the size before shipping the order. I was so relieved. Thanks ZapClothing. Great price and great service.

15 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

I been shopping with Zap for the last 3…

I been shopping with Zap for the last 3 years. And always have a great experience and even better products! The shipping is fast and my products the customer service is the best. They always go out there way to make sure my order is prioritized and gets to me on time. Even when I make a mistake. There always willing to help fix the issue. Definitely will continue to shop with them. Great place to get your luxury brands

5 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Been ordering from zap for two years…

Been ordering from zap for two years now and even being from the us shipping is always super quick and never had an issue with anything I ordered. Their text customer service is highly responsive and helpful as well when I had issues on a mistake I made placing my last order.

6 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Lovely Item.

Lovely Item.
First time using ZAP and faultless service, super fast delivery and the item received was perfect and lovely quality and fit, good communications too. Will definitely be buying more from this company.

27 février 2024
Avis spontané
Noté 1 sur 5 étoiles

TRIED TO SCAM ME

Please for your own sake stay as far away from this company as possible!

I ordered two months ago, and they cancelled it via email and confirmed they will be issuing a refund. Now I sent nearly a dozen follow-up emails and they didn't even respond.

I filed a chargeback with my bank, after which they emailed me saying the product was "delivered by email as it is a digital product." WHAT? How is a Balenciaga trench coat considered a digital item and delivered through email? Makes NO SENSE! They tried to scam me, and if I didn't purchase it through my credit card I would've been out of nearly $3,000.

The prices seem good at first, but they are too good to be true. They are scammers and have done this to multiple other customers. SAVE YOUR WALLET FROM SCAMMERS!

6 février 2024
Avis spontané
Logo de ZAP CLOTHING

Réponse de ZAP CLOTHING

Hello,

We are sorry to see this review however we do not have an order under this name.

Our internet team do not have an order with a Trench coat either for $3000.

Please can you email info@zapclothing.com

Thank you
ZAP TEAM

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