Got the product I wanted, at a good price. Ordering was very easy, communication very good. Delivery excellant. I would certainly use Zap again.
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Lisez les avis des autres
I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery. I misunderstood my parcel delivery was missing but they quickly i... Voir plus
L'entreprise a répondu
I needed a large quantity of lollipops for prizes at a charity fund-raiser event. I had been let down by another supplier so I found ZapSweets. I placed an order on Wednesday morning and rece... Voir plus
L'entreprise a répondu
Order was sent out quickly especially as included Bank holiday. I was delighted to receive order in immaculate condition as strong box and packaging prevented sweets from being crushed. Sweets as ever... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.
Coordonnées de contact
Unit 28 Riverside Offices, 17 Towcester Road, E3 3ND, Bow, London, Royaume-Uni
- info@zapsweets.co.uk
- zapsweets.co.uk
4,8
Excellent
476 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I stupidly put the incorrect address…
I stupidly put the incorrect address for delivery e mailed same day and within 5 mins the wonderful Chloe sorted out MY mistake🙈 perfect customer service couldn't ask for more! Thanks again ❤️
28 juin 2024
Avis spontané
Réponse de Zap Sweets
Thank you very much for your kind review and for the feedback on our customer service! We hope that your order was enjoyed!
Réponse de Zap Sweets
Thank you very much for your kind review! We hope that your order was enjoyed!
Réponse de Zap Sweets
Thank you very much for your kind review! We hope that your order was enjoyed!
Réponse de Zap Sweets
Good morning, apologies that the product never arrived with you. I can see from the DPD tracking that 2 attempts were made to the delivery address but no-one was available to take the goods in.
As there was also no response to DPD's e-mail asking for your preferred further instructions, this has been returned to us. Our team have only just received this due to the bank holiday weekend so we will get a refund processed on this now for you.
Réponse de Zap Sweets
Thank you for your recent order. We certainly have no plans to stop selling the Brays Welsh Mint Humbugs anytime in the future!
Good value for money and always great…
Good value for money and always great service fast delivery and fantastic sweets 🍬
25 janvier 2024
Avis spontané
Réponse de Zap Sweets
Thank you for your kind review!
Speedy & efficient tracking & delivery.
Speedy & efficient tracking & delivery.
Perfect A+++
31 janvier 2024
Réponse de Zap Sweets
Thank you for your kind review!
Very impressed
Good communication, quick shipping & my sweets were well packed.
Very impressive.
31 janvier 2024
Réponse de Zap Sweets
Thank you for your kind review!
I loved the service and choice of…
I loved the service and choice of sweets but I found they weren’t evenly distributed which was disappointing
28 janvier 2024
Réponse de Zap Sweets
Thank you for your review and we’re pleased you received a speedy delivery and liked the choice of sweets available. We try our best to spread the sweets out in the create your own mixes but due to the many combinations available, this can prove tricky at times. We welcome your feedback though and this has been noted.
Réponse de Zap Sweets
Thank you for your kind review!
Réponse de Zap Sweets
Thank you for your kind review!
Quality disappointing
27 novembre 2023
Réponse de Zap Sweets
Thank you for your review and apologies that you found the quality disappointing. We’d love to know more on this as I’ve investigated your order and product and we’ve not had any logged issues with this product.
If you are happy to confirm and share the best before date along with the batch code as well as some further details on the quality, we’d like to send this off to the manufacturer to investigate. This is something that all manufacturers take very seriously and will want to be made away of.
Apologies again and we look forward to hearing from you.
Quick service and great customer…
Quick service and great customer service.
I had an issue with the delivery and it was sorted quickly and without fuss. Would definitely buy again and recommend.
24 novembre 2023
Réponse de Zap Sweets
Thank you for your kind words on our customer service. Many apologies again for the issue with the delivery.
Réponse de Zap Sweets
Thank you for your kind review!
Réponse de Zap Sweets
Thank you for your kind review!
Excellent price and value for money
Excellent price and value for money, delivery was very quick.
27 novembre 2023
Réponse de Zap Sweets
Thank you for your kind review!
very happy with quick service and…
very happy with quick service and delivery ,will get more as happy cutomer
24 novembre 2023
Réponse de Zap Sweets
Thank you for your kind review!
I really enjoyed the chocolate nibbles…
I really enjoyed the chocolate nibbles I haven't finished them yet but with a little help from the kids they will be gone before Christmas
3 novembre 2023
Réponse de Zap Sweets
Thank you for your kind review!
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