Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Got the product I wanted, at a good price. Ordering was very easy, communication very good. Delivery excellant. I would certainly use Zap again.

Noté 5 sur 5 étoiles

I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery. I misunderstood my parcel delivery was missing but they quickly i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a large quantity of lollipops for prizes at a charity fund-raiser event. I had been let down by another supplier so I found ZapSweets. I placed an order on Wednesday morning and rece... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Order was sent out quickly especially as included Bank holiday. I was delighted to receive order in immaculate condition as strong box and packaging prevented sweets from being crushed. Sweets as ever... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de bonbons

Informations provenant de diverses sources externes

Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

476 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I stupidly put the incorrect address…

I stupidly put the incorrect address for delivery e mailed same day and within 5 mins the wonderful Chloe sorted out MY mistake🙈 perfect customer service couldn't ask for more! Thanks again ❤️

28 juin 2024
Avis spontané
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Réponse de Zap Sweets

Thank you very much for your kind review and for the feedback on our customer service! We hope that your order was enjoyed!

Noté 5 sur 5 étoiles

Zout Liquorice

Excellent speedy delivery. A+++

31 mai 2024
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Réponse de Zap Sweets

Thank you very much for your kind review! We hope that your order was enjoyed!

Noté 5 sur 5 étoiles

Very happy.

Good products, reasonable prices and fast delivery. Overall very happy.

30 mai 2024
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Réponse de Zap Sweets

Thank you very much for your kind review! We hope that your order was enjoyed!

Noté 1 sur 5 étoiles

Product has never arrived

Product has never arrived! DPD returned it to you!

29 avril 2024
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Réponse de Zap Sweets

Good morning, apologies that the product never arrived with you. I can see from the DPD tracking that 2 attempts were made to the delivery address but no-one was available to take the goods in.

As there was also no response to DPD's e-mail asking for your preferred further instructions, this has been returned to us. Our team have only just received this due to the bank holiday weekend so we will get a refund processed on this now for you.

Noté 4 sur 5 étoiles

Welsh mint humbugs

We hope you will continue selling Bray's Welsh mint humbugs .

29 avril 2024
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Réponse de Zap Sweets

Thank you for your recent order. We certainly have no plans to stop selling the Brays Welsh Mint Humbugs anytime in the future!

Noté 5 sur 5 étoiles

Very impressed

Good communication, quick shipping & my sweets were well packed.

Very impressive.

31 janvier 2024
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Réponse de Zap Sweets

Thank you for your kind review!

Noté 3 sur 5 étoiles

I loved the service and choice of…

I loved the service and choice of sweets but I found they weren’t evenly distributed which was disappointing

28 janvier 2024
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Réponse de Zap Sweets

Thank you for your review and we’re pleased you received a speedy delivery and liked the choice of sweets available. We try our best to spread the sweets out in the create your own mixes but due to the many combinations available, this can prove tricky at times. We welcome your feedback though and this has been noted.

Noté 5 sur 5 étoiles

These were a gift

These were a gift for someone's birthday, who loves them! ❤

5 janvier 2024
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Réponse de Zap Sweets

Thank you for your kind review!

Noté 2 sur 5 étoiles

Quality disappointing

27 novembre 2023
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Réponse de Zap Sweets

Thank you for your review and apologies that you found the quality disappointing. We’d love to know more on this as I’ve investigated your order and product and we’ve not had any logged issues with this product.

If you are happy to confirm and share the best before date along with the batch code as well as some further details on the quality, we’d like to send this off to the manufacturer to investigate. This is something that all manufacturers take very seriously and will want to be made away of.

Apologies again and we look forward to hearing from you.

Noté 4 sur 5 étoiles

Quick service and great customer…

Quick service and great customer service.
I had an issue with the delivery and it was sorted quickly and without fuss. Would definitely buy again and recommend.

24 novembre 2023
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Réponse de Zap Sweets

Thank you for your kind words on our customer service. Many apologies again for the issue with the delivery.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, well packaged. Would order again from Zap Sweets.

28 novembre 2023
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Réponse de Zap Sweets

Thank you for your kind review!

Noté 5 sur 5 étoiles

Happy family

Always great service fast delivery and fantastic sweets 🍬

27 novembre 2023
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Réponse de Zap Sweets

Thank you for your kind review!

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