Got the product I wanted, at a good price. Ordering was very easy, communication very good. Delivery excellant. I would certainly use Zap again.
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Lisez les avis des autres
I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery. I misunderstood my parcel delivery was missing but they quickly i... Voir plus
L'entreprise a répondu
I needed a large quantity of lollipops for prizes at a charity fund-raiser event. I had been let down by another supplier so I found ZapSweets. I placed an order on Wednesday morning and rece... Voir plus
L'entreprise a répondu
Order was sent out quickly especially as included Bank holiday. I was delighted to receive order in immaculate condition as strong box and packaging prevented sweets from being crushed. Sweets as ever... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.
Coordonnées de contact
Unit 28 Riverside Offices, 17 Towcester Road, E3 3ND, Bow, London, Royaume-Uni
- info@zapsweets.co.uk
- zapsweets.co.uk
4,8
Excellent
476 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Zap Sweets
Thank you very much for your kind review!
Great choice and selection
Great choice and selection. Delivery was as expected too, will definitely order again.
2 août 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
It was sent and didn’t arrive
It was sent and didn’t arrive it has been a week or so and still nothing
27 juillet 2023
Réponse de Zap Sweets
Good morning.
I've just located this order on our system to investigate. This order was placed on the 27th, we despatched it on the 28th and DPD attempted delivery on the 29th. Sadly, due to an incomplete address with no house number on the order, DPD were unable to locate your property to deliver the goods.
It states on the DPD system that they tried to contact you to resolve this but were unable to so this was scheduled to be returned to us, which it was successfully. As a result, a full refund was processed and should be back on your original payment method shortly.
If you wish to place another order, please ensure that the address is full and complete. Both ourselves and DPD use an automated system, so it is important for the delivery address to be correct when placing the order.
We hope that this clears this matter up for you. Have a nice day.
Great service
Great product, delivered within short timespan and packed well. Responsive and friendly customer service
23 juillet 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
Réponse de Zap Sweets
Thank you very much for your kind review!
Sweets are amazing
Sweets are amazing! Service was excellent! Price was very reasonable! Will defiantly use zap again.
29 juin 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
Delivered speedily and as ordered.
26 juin 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
Exactly what I hoped they would be…
Exactly what I hoped they would be original proper lemon bonbons from my childhood
26 juin 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
Sweets arrived very quickly and just…
Sweets arrived very quickly and just what we wanted 👍
4 juin 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
Réponse de Zap Sweets
Thank you very much for your kind review!
Good price
Good price. Delivery arrived earlier than expected and well packaged. Would recommend.
25 mai 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
Réponse de Zap Sweets
Thank you very much for your kind review!
Réponse de Zap Sweets
Thank you very much for your kind review!
Réponse de Zap Sweets
Thank you very much for your kind review!
Use by dates far too short ie 3 months
Use by dates far too short ie 3 months. I have purchased from other companies on line and have always had 12 months plus.
8 mai 2023
Réponse de Zap Sweets
Thank you for leaving a review. Unfortunately, some confectionery items do have much longer best before dates than others and it of course varies due to the nature of the ingredients used in the products.
We do state on our terms and conditions that we can only guarantee 2-3 months (much shorted on USA/Japanese items) on the majority of our range as this is an industry wide guarantee used by manufacturers.
We contacted the manufacturer of the item that was dated August 2023 on your order after your e-mail and they confirmed that they guarantee a minimum best before date of 2 months on this item.
The other items from your order were dated December 2023 which again, for those items, the manufacturers confirmed they would only guarantee around 3-4 months although these items do usually have a much longer shelf life as received.
If you wish to return any of the items from the order, we would be happy to refund you on any unopened items once recieved.
Excellent!!
Price and quality.
Read the details carefully though ….
More than happy with my purchase, though I will spend the rest of my life chomping through the sack of peanut brittle!
4 mai 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
Good choices
Found this site by accident. Good choice on sweets. Delivery was quick and sweets are good.
29 avril 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
Excellent product
Excellent product, great flavour, arrived Quickly, well packed. Excellent service
2 avril 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
Sweets exactly as advertised
Sweets exactly as advertised and arrived well packaged. Quick delivery too.
2 avril 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
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