The masseuses I have had get a 5 (except for 1 whom we don't need to talk about) and I even prioritized my faves so now every month I only see them. But I alwaya get a couple's massage and my partner... Voir plus
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Lisez les avis des autres
Scheduled a 1st time massage for yesterday, they gave me a window from 8am until 1pm. they messaged me at 12:30 to let me know that they couldn't find a provider. So they made me wait at home all morn... Voir plus
We have really enjoyed all the ladies that have performed the massages. They show up on time, are professional, kind and good conversationalists, if you like that. They give you the full time allott... Voir plus
I started my in home massage Dec 2025in the Seattle area.my husband and I are Veterans. Wes Patterson is our Massage Therapist both for my husband and myself. Wes was very respectful, polite an... Voir plus
À propos de l'entreprise
- Centre de bien-être
- aussi dans
- Pharmacie
Informations provenant de diverses sources externes
Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.
Coordonnées de contact
New York, Etats-Unis
- zeel.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Everything was Good!
Each masseuse has been great
Each masseuse has been great. So easy to schedule and make a massage happen. Definitely get the membership and treating yourself couldn’t be any easier!
Easy and worth it!
Great service in these difficult times
Great service in these difficult times. Thanks again!
Very professional.
Monique is amazing
Monique is amazing! Professional and personal. The best combo for an outstanding massage.
Rocio was great
Expensive but great service and have…
Expensive but great service and have never had a massage that wasn't perfect.
My therapist is fabulous
My therapist is fabulous! I enjoy having Ana Vong and Cerita Gaddi are very professional and fantastic to work with.
Great service and fantastic massage…
Great service and fantastic massage therapists!
Excellent experience.
Swedish massage on point
We ordered the couples massage, one after the other. The massage was wonderful very relaxing the music provided by the masseuse was perfect. The masseuse was very attentive to our trouble areas. I highly recommend for others to try Zeel.
The service was amazing
The service was amazing! Glad to use Zeel once again. She arrived on time and well prepared. Hit all of the spots I needed and listened to my feedback, I was so relaxed and almost fell asleep!
I can't wait to use again :)
Excellent service! Very health-conscious & safe.
My wife and I have been very very pleased with the customer service we have received from Zeel. They provide a high-level a personal service and try to provide the preferred Massage Therapist. They are very timely in communicating the status of the arrival of the massage therapist. If there are any difficulties, they are quick to resolve them.
We have been using Zeel for about three months during the pandemic. We are very comfortable having the Massage Therapists come into our home because of the extensive health precautions they take.
Overall, we are 100% pleased with the services we have received from Zeel.
Good massuses
I am a therapist with zeel
I am a therapist with zeel. I am located in CT and as a therapist wanted to share my experiences, which have been nothing short of wonderful. On the therapist end it works like this- you sign up with them and you pick a few locations you are willing/able to travel to. Requests come thru via text messages all day everyday, you have complete control of where you work and how much you work. If you accept a request you have now accepted responsibility for that appointment. You receive reminders until you have completed your appt. if you have ANY issues, you text them and usually receive a response quickly. Clients are paying good money for a high end service and as a therapist you should be willing and able to provide that. Be on time! Have working equipment in GOOD condition! (I have been embarrassed by some therapists who show up with ripped or torn tables. Wrinkled wadded up sheets, wearing sweatpants and a crap tshirt). I personally bring hot towels, music, I have a table warmer, and freshly laundered and folded linens as needed. I almost always get prioritized by clients and i usually hear their prior experiences. Pay is good and timely. If you want it, it’s there, but your going to have to work for it✌️
Kristine
Horrible - Unprofessional
Horrible - Unprofessional customer service. Despite all the negative reviews I decided to give them a shot. My husband and I scheduled a couples massage for our 6 year anniversary.
We could've went through a site like thumbtack.com to book a massage for $80 each ($160 total) but instead we decided to pay $260 dollars because I didn't want to deal with reaching out to two different people, scheduling them at the same time and also making sure they were comfortable working with someone else in the same room.
So we bit the bullet and booked through Zeel. 3 days later our appointment was confirmed and we were given names of masseuse who were assigned to us.
2 hours before out appointment they informed us that one of the masseuse was no longer available (didn't apologize, didn't give a valid reason, didn't give us a call, just a generic text message). We were given an option to cancel or have one masseuse do back to back.
IF WE WANTED TO DO BACK TO BACK we would've booked through thumbtack (the same masseuse is on there as well) we paid extra to get a service that was not given to us.
So disappointed in them. It ruined the whole experience. I WILL NEVER BOOK THROUGH ZEEL AGAIN. I understand situations arise and things happen but they can at-least CALL and apologize or try to make it up to us.
NEVER AGAIN. Absolutely horrible service.
BOOK THROUGH thumbtack!!!!

Réponse de Zeel
I feel that Zeel is being careful in…
I feel that Zeel is being careful in this Covid crisis. I have enjoyed using Gigi Gonzales.
Jourdy Bacon
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