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Lisez les avis des autres

Noté 3 sur 5 étoiles

The masseuses I have had get a 5 (except for 1 whom we don't need to talk about) and I even prioritized my faves so now every month I only see them. But I alwaya get a couple's massage and my partner... Voir plus

Noté 1 sur 5 étoiles

Scheduled a 1st time massage for yesterday, they gave me a window from 8am until 1pm. they messaged me at 12:30 to let me know that they couldn't find a provider. So they made me wait at home all morn... Voir plus

Noté 5 sur 5 étoiles

We have really enjoyed all the ladies that have performed the massages. They show up on time, are professional, kind and good conversationalists, if you like that. They give you the full time allott... Voir plus

Noté 5 sur 5 étoiles

I started my in home massage Dec 2025in the Seattle area.my husband and I are Veterans. Wes Patterson is our Massage Therapist both for my husband and myself. Wes was very respectful, polite an... Voir plus

À propos de l'entreprise

  1. Centre de bien-être
  2. aussi dans
  3. Pharmacie

Informations provenant de diverses sources externes

Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.


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3,5

Moyen

TrustScore 3.5 sur 5

572 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 28 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,5

Tous les avis

(572)

37 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do not trust these people do not let…

Do not trust these people do not let them into your home. It is absolutely not worth it.

3 août 2023
Avis spontané
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Réponse de Zeel

Hello Jenel, unfortunately we have no history of someone by the name “Jenel” in our customer database. Perhaps you have us confused with another company?

All providers in the Zeel Network are licensed, vetted professionals. You may read more about our commitment to Trust and Safety here - https://www.zeel.com/trust-and-safety/.

If you need any further assistance or clarification please reach out to help@zeel.com.

Noté 5 sur 5 étoiles

I use this service 1 or twice per week…

I use this service 1 or twice per week Excellent consistent service.
Fantastic therapists A+

29 juin 2023
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Réponse de Zeel

Hi Dean, thank you for writing. We are happy to be able work with as high quality providers as we do.

Noté 5 sur 5 étoiles

Great service!

So convenient. Great service. Experienced therapists. Easy scheduling via the app. Love this service!

19 juin 2023
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Réponse de Zeel

Hi Melainie, thank you for your kind words! We're happy to hear you've had a positive experience.

Noté 1 sur 5 étoiles

My last therapist was late

My last therapist was late, She (Bertha) didn’t call or text to let me know anything! Her technique was NOT SOOTHING.

14 juin 2023
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Réponse de Zeel

Hello Jordan, we understand how frustrating provider lateness is, especially when combined with a massage technique you did not enjoy. We'll ensure appropriate action is taken and will be reaching out to you via email. If there is anything we can assist with in the meantime please contact us at help@zeel.com. Thank you!

Noté 5 sur 5 étoiles

Quick response to scheduling my massage…

Quick response to scheduling my massage with my priority therapist.

21 juin 2023
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Réponse de Zeel

Hi Eugene, thank you for your review. We are pleased to hear you were easily able to schedule with your prioritized provider.

Noté 5 sur 5 étoiles

Unita is very professional and intuitive!

Unita is very professional, courteous and a talented masseuse.

25 juin 2023
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Réponse de Zeel

Hi Traci, thank you for your review. We are happy to hear you've had a good experience! We are happy to have Unita as part of our network.

Noté 5 sur 5 étoiles

Great massage

Great massage. Vickie McKinnon is the first therapist that found all the pain points and tension spots, specially in my neck and lower back. She did not rush and managed to release a lot of tension and tightness. I would definitely book her again.

24 juin 2023
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Réponse de Zeel

Hello Geeta, we are thrilled to hear you've been able to find a provider that's been able to provide such a great experience.

Noté 4 sur 5 étoiles

Massages were great

Massages were great. Very professional.

19 juin 2023
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Réponse de Zeel

Hi Jasmine, we're happy to hear you had a positive experience. Thank you for your review.

Noté 5 sur 5 étoiles

Great masseuse!

24 juin 2023
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Réponse de Zeel

Hi Susan, we're happy to hear you had an excellent appointment. Thank you for your review.

Noté 5 sur 5 étoiles

Very attentive

Had a 90 minute massage , was excellent. Pressure was good and very attentive to my needs

26 juin 2023
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Réponse de Zeel

Hi Rachel, thank you for your review. We're happy to hear you had a good experience!

Noté 5 sur 5 étoiles

Amazing experience

Yoshiko was incredible and I can’t recommend the experience high enough. I had some scheduling changes and she was very accommodating and it was truly one of the best massages I’ve had.

24 juin 2023
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Réponse de Zeel

Hello Cara, thank you for your kind words. We love to hear feedback like this!

Noté 5 sur 5 étoiles

Excellent home massage

The massage therapists that always show up in our house are very professional and knowledgeable. We love ZEEL works well with our tight schedules. Relax in the comfort of our home!

26 juin 2023
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Réponse de Zeel

Hi Karolina, thank you for writing. We appreciate your feedback and are happy to hear you've had great experiences!

Noté 5 sur 5 étoiles

Amarfy is exceptionally skilled and…

Amarfy is exceptionally skilled and absolutely professional. She's pleasant and I will continue to book her consistently

22 juin 2023
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Réponse de Zeel

Hi Michael, thank you for your review! We're very lucky to work with the highly skilled massage therapists that we do.

Noté 1 sur 5 étoiles

I've had good, okay and bad Zeel appointments, but this was AWFUL!

Booked a 90-minute deep tissue and it was thoroughly disappointing. The entire experience was more than a waste of money, it was a waste of time and energy. My therapist was over 30-minutes late with poor communication and ended roughly 20-minutes early. She had no rhythm or technique. The table was shotty and caused a lean slightly to the left. I am not trying to be mean, but the therapist wasn't fit for a long massage or trained for deep tissue. There were constant stoppages (to wipe sweat) and very loud and unpleasant breathing. The icing on the cake was to find the guest bathroom that she used in need of deep cleaning. Not to be crude, but the toilet required scrubbing bubbles post departure. It was a horrible experience to the tune of approximately $190. I did file my complaint and receive a $50 credit - less than I'd expect after the experience. Very disappointing.

22 juin 2023
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Réponse de Zeel

Hello Jeremy, this is not a reflection of the service Zeel looks to provide. We've credited your Zeel account the full cost of this appointment so you're able to rebook on us. We'll ensure appropriate action is taken on our side. Please reach out to us at help@zeel.com if we can be of further assistance.

Noté 5 sur 5 étoiles

Great communications with Zeel

Great communications with Zeel. Keeps me appraised of pending appointments.

19 juin 2023
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Réponse de Zeel

Hi Richard, thank you for taking the time to leave your review. We're happy to hear you've had positive experiences with us!

Noté 5 sur 5 étoiles

As great as it sounds!

On time, great experience, super smooth

9 juin 2023
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Réponse de Zeel

Hi Megan, we're pleased to hear you've had a great experience! Thank you for taking your time to leave your thoughts.

Noté 5 sur 5 étoiles

Therapists were all fantastic

Therapists were all fantastic! ZEEL was easy to use and price was competitive. As a bonus, I did have some changes I needed to make and was able to contact support through email and easily make my changes.

10 juin 2023
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Réponse de Zeel

Hi Tracy, thank you very much for your review! Our support team is happy to help with appointment adjustments whenever necessary.

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