Zencrafthouse Avis 

195
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shipped out in timely fashion. Received in anticipated time. Loved my tigers bracelet set. Amethyst trio was different than the other 2 I had gotten. Granddaughter loved hers, this trio of bracelets w... Voir plus

Noté 5 sur 5 étoiles

I have to admit that I was skeptical, but after I got my purchase an began using them I was amazed with the difference. I have a sprained wrist that I have issues with, when I started wearing the brac... Voir plus

Noté 5 sur 5 étoiles

I dont know alot about crystals and healing properties. I do need some help beyond all of the medications. I am really enjoying all of the reading. The jewelry is beautiful. I am very pleased and look... Voir plus

Noté 3 sur 5 étoiles

Update - Phillip with Zen House contacted me regarding the broken bracelet mentioned in my original review. He proactively offered to replace it and ship for a small fee ( because it was purchased m... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté

Écrit par l'entreprise

We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,3

Tous les avis

(195)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Not a smooth return

After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on that purchase. Turns out, my store credit hadn’t been connected to my email. You had my name, address and credit card numbers. I had been assured my returned was received.I pled for a refund instead of credit, and eventually, they gave me a full refund.

10 mars 2026
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Réponse de Zencrafthouse

Thank you for your feedback. We've processed the refund directly to your order so there's no need to apply the store credit. We also got the confirmation that you received the refund, so we hope you're happy with this resolution. Please feel free to contact us in the future if you need anything else.

Noté 5 sur 5 étoiles

The highlight of my month

I absolutely love being part of the Zencraft House community. I’m currently subscribed to the Monthly Energy Medicine Box and have the VIP customer perks, and it is worth every penny. Every month feels like a little retreat arriving at my door—the crystals are high quality, and the essential oils smell incredible.
What really stands out is their customer service and fast shipping. They truly care about their customers. For anyone looking to start their healing journey, it’s important to know that this isn't just a box of 'stuff'; it’s a well-curated experience that helps you stay grounded and balanced. Highly recommend!"

25 février 2026
Noté 5 sur 5 étoiles

Customer service was very easy to work with

Sending the box back didn’t know I was going to be charged 45.00 a month for the next one. I just wanted to try it to see if it works. Cannot afford this a month. Called customer service and was able to resolved the issue Cxl the box and very happy with the service. Go ahead and order it and get your spirits up

30 décembre 2025
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Réponse de Zencrafthouse

Thank you so much for your feedback. We're so glad to hear you're happy with our service. Blessings and light.

Noté 5 sur 5 étoiles

First box response... YAY!

This was my first box and it was literally wonderful for an introduction to what lies ahead. If the boxes remain as good or better than this one I will def keep the 5 star rating. I have been with mindful souls boxes for over a year, and have been not so happy after month 6 or 7... But I have faith that the feeling I had when I opened my box yesterday will be there every time! TY so much for being there for people that need the internal change!!! Love and light!!!

31 décembre 2025
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Réponse de Zencrafthouse

Thank you so much for this wonderful review. We look forward to sending you more delightful healing items in your next boxes. And don't hesitate to reach out to us if there's anything we can do to help you in the future!💖

Noté 1 sur 5 étoiles

Being forced to continue receiving for…

Being forced to continue receiving for 24 months is outrageous and wrong. You can’t even pause the subscription or cancel until after 24 months. If I knew this I never would have have signed up.There are much better services out there that are less expensive and don’t hold you to them for 2 years.

26 décembre 2025
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Réponse de Zencrafthouse

Hi, thank you for leaving your feedback. Your monthly subscription can be cancelled at any time. The long commitment you saw must be due to a mistake during the account setup. Please feel free to reach out to us at support@zencrafthouse.com so we can help you with your account issue.

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