Katherine has been a fantastic resource for us. Payments can be confusing sometimes, especially in the high risk markets, and she has been super helpful in the past 2 years.
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Lisez les avis des autres
Jocelyn was very helpful and resolved our issue of changing banks very quickly. Everything was handled within a few hours and was very easy to do. Within a day the banking transaction were being handl... Voir plus
L'entreprise a répondu
We had an issue with our Credit Card terminal yesterday morning and after 1 hour and 45 minutes speaking thru a CSR in Jamaica who was extremely patient and helpful in trying to solve the issue, we... Voir plus
L'entreprise a répondu
Been with Bankcard for numerous years. Work every closely with reps over that time and each time they took the time to understand and get to know our company and employees. The last rep we worked with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Zenti is an innovative and human-first leader in the merchant services and payment processing industry. We specialize in high-risk payment processing for industries like firearms, CBD, adult entertainment and so much more! We're constantly looking for new, fresh and creative ways to save you money! If you're looking for merchant services or payment processing that is tailored to your business, transparent and human, you've found us!
Coordonnées de contact
Etats-Unis
- zenti.com
Réponse de Zenti
Thank you for the positive review Sam! We are so happy you've had a great experience working with us!
Great folks to deal with
Great folks to deal with. Giovanna was so easy to deal with, and answered all my questions. Looking forward to a working with them.
19 décembre 2018
Avis spontané
Réponse de Zenti
Thank you for the positive review Melvin! We all look forward to working with you also!
Mike and his team are great
4 octobre 2018
Avis spontané
Réponse de Zenti
Hi Joseph, thank you so much for the positive review. We greatly appreciate it!
great service no problems
4 octobre 2018
Avis spontané
Réponse de Zenti
Hi Nabil! We are so happy to hear you have not run into any issues with our services. Thank you so much for the great review!
Great customer service
11 août 2018
Avis spontané
Réponse de Zenti
Hello Chang, thank you so much for the great review! We strive to have the best customer service every day!
It’s a good service but I expect more…
It’s a good service but I expect more because you guys are growing fast with unexpected problems for instant booting a system a middle of a day ....
And transactions duplicate you know what I’m saying...
The big one to fix the problem when we call deferent representatives gives deferent reasons or excuses.....no transparency you know that means...
No transparency .....no comfort zone .....
9 août 2018
Avis spontané
Réponse de Zenti
Hello Fekadu. We are sorry to hear you have been having some issue and would like to reach out to you privately. You may also email us at support@getbankcard.com or give us a call at 800-520-4488. We are looking forward to speaking with you!
We use Bankcard services to process our…EBT cards.
We use Bankcard services to process our EBTs. The communication with customer service reps & the service is good. They have raised the fees twice in the year and a half we used them. The fees are triple what they were when we started with them.
8 août 2018
Avis spontané
Réponse de Zenti
Hello Jennifer. We are sorry to hear that and will be reaching out to you privately to speak with you regarding your concerns. You may also email us at support@getbankcard.com or give us a call at 800-520-4488. We are looking forward to speaking with you!
Great customer service
8 août 2018
Avis spontané
Réponse de Zenti
Hi Sylvia! Thank you so much for the awesome review. We strive to make customer service a top priority for our merchants.
We have dealt with numerous companies…
We have dealt with numerous companies over the years but service from Bankcard surpasses them all including rates and overall customer service.
29 mai 2018
Avis spontané
Réponse de Zenti
Thank you Saad for the wonderful review! We aim for the best service for our merchants.
We have increased sales since we are…
We have increased sales since we are able to take credit cards.
23 mai 2018
Avis spontané
Réponse de Zenti
We are always happy to see a company's business grow using our services!
Its a great company to work with
Its a great company to work with. Never had any issues. Quick customer service.
23 mai 2018
Avis spontané
Réponse de Zenti
Thank you Shahzad for the positive review! We strive to provide the best customer service for everyone!
Réponse de Zenti
Thank you so much, Kevin! We try and provide the best service at all times!
Reliable but still expensive.
22 mai 2018
Avis spontané
Réponse de Zenti
Thank you Katherine for the positive review! A member of our support staff will be reaching out to you privately to discuss options.
Mike and his staff are the absolute…
Mike and his staff are the absolute best! You wont find better girls than his, when they leave him they train their own replacement! Ha what a concept, I'm taking notes on that!! They train them well, but more important, they are willing to dive into any situation unknown and get it done!!
22 mai 2018
Avis spontané
Réponse de Zenti
Thank you Elizabeth for the wonderful review! We enjoy learning new things and being able to assist you however we can!
Really nice people
Really nice people, anytime i call they are very helpful
Thanks!!!!
22 mai 2018
Avis spontané
Réponse de Zenti
Thank you Jaspal for the great review! We strive to be as helpful as possible whenever you need it!
Good customer service and technical…
Good customer service and technical support
30 avril 2018
Avis spontané
Réponse de Zenti
Thank you for the positive review! Providing a clear and concise technical support is important to us.
Awesome company
Awesome company, great customer service! We have never had any problems that werent resolved within an hour!
30 avril 2018
Avis spontané
Réponse de Zenti
Thanks for the wonderful review! We strive to resolve any and all problems as quickly as possible.
Réponse de Zenti
Thank you Jeffrey for the great review! We strive to make processing as easy as possible for our merchants.
When i upgraded to the VX520 i was…
When i upgraded to the VX520 i was supposed to get a $100 rebate or bonus that i never received. Also, i shouldnt have been locked into a new contract because terminal had to be upgraded not by my own choosing.
25 avril 2018
Avis spontané
Réponse de Zenti
Hello Samer. We are sorry to hear that and will be reaching out to you privately to speak with you regarding your concerns. You may also email us at support@getbankcard.com or give us a call at 800-520-4488. We are looking forward to speaking with you!
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