They said my order went through but never shipped my order. Also I didn’t know I could add engraving until after my order was submitted. I’ve had no updates on my order since I’ve placed it.
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Lisez les avis des autres
I reached out by email to ask about a product and I received a response within minutes. Great customer service and super helpful. High quality product meets my needs and expectations. Overall a really... Voir plus
This website is a scam website. Don’t put any of your details or sensitive information in this website as no it’s acting that they are. Argos didn’t have any kind of program with this kind of. Reward... Voir plus
As someone who’s constantly misplacing things, keeping all my docs in one place that I can attach an AirTag to is an excellent solution. Looks good, lots of utility, and fits in the pocket of my blaze... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fine quality handcrafted goods for the professional pilot and frequent traveller.
Coordonnées de contact
Texas, 76448, Eastland, Etats-Unis
- 7738865078
- thepilotwallet@gmail.com
- zephyrpilot.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Great Customer Service!
Overall thought my item was well built
Overall thought my item was well built! My biggest consideration was the material felt a little cheap and the middle part where my passport went was very very tight. I’d say it would need to be a hair looser to help the passport go in so it doesn’t ruin the paper/ hard part of my passport.
Great product and company
Great product and company. I messed up my order, and they reached out and fixed the issue and still delivered quickly.
Perfect gift for a pilot
Perfect gift for a pilot. This was my third time ordering from Zephyr. As always, quick response to emailed questions and the order was shipped the day after it was placed. Great quality wallet!
Ordering was easy and quick. Product came in a timely manner and the wallet was really good quality! I highly recommend this company!
Ordering was easy and
Item came today and it looks great
Item came today and it looks great! Thank you for your help and I’m sure my grandson will love it.
So I already have another one from you…
So I already have another one from you and the leather feels more rigid than these! It's blue though but it was only one of a few options at time when I bought it. So now I see you had black in again, so I jumped on it but the leather feels a lot different and not the safe feel.
Purchased this for our grandson- he loved it!
Purchased this for our grandson- he loved it! Well made, shipping was fast, and the company responded to an email I sent inquiring about another product.
False on shipping days
False on shipping days! Got the 2 day shipping didn’t get my package four days later. Contacted and they told me I got the 1-3 day shipping then why write 2 day shipping when I could’ve just paid for cheaper shipping and got it on the 4th day to
This company is a fraud
This company is a fraud. The total for my order was $55.35, however, I noticed that there were 2 fees charged to my account. One was for $34.09 and the other for $63.28. I didn't recognize any of the transactions, and requested that my order be cancelled immediately.
They will take your order, give you a total, and then charge whatever they want from your account.
WARNING: Don't do it! I will have to dispute the charges with my bank. Luckily, I have copies of the receipt that they sent, which is different than what they took from my bank.
In addition, since the company is a fraud and has my Debit card number, I took all my money out of that account, and initiated a new card number with my bank. Nightmare!!!

Réponse de Zephyr
Order a 63.00 package.
Order a 63.00 package.. next i had bank withdrawals of 76.00 and another of 34.00. I emailed immediately within hours of ordering about an hour. To cancel the order. The email respondent then said refund would take up to 31 days. Wtf. Hang on my payment gets to within seconds and I have to wait a month for a refund. ? 1 month later received a refund of 76.00. It's been almost 2 months now with the 34 dollars no where in sight. I have just complained to the business bureau.

Réponse de Zephyr
The leather feels great and it has all…
The leather feels great and it has all the pockets I need; exactly what I was looking for!!
Exactly as advertised!
Exactly as advertised!
I even had a change after ordering and they accommodated me no problem!
I highly recommend Zephyrpilot!
You do not send out shipping dates I…
You do not send out shipping dates I have when it will ship I am left in the dark
What a great wallet!
What a great wallet! The leather is soft, supple, and it's perfectly set up for my aviation documents. The only suggestion would be to add an extra two millimeters to the medical insert so that I can get the medical certificate in there without double folding it at the fold line.
The experience was excellent
The experience was excellent. Could not be happier with the service and product. Thank you Zephyr staff.
I initially ordered the wrong wallet
I initially ordered the wrong wallet, I emailed the company and had a quick response with a refund so I could reorder the correct thing. Super easy to work with. Thanks!
Absolutely amazing
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