I've had two triangular sails since July last year. They are well manufactured, sturdy and smart, and have endured all weathers. Zephyr's customer service is great too. If you are considering buyin... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Hi, ordered 5x4m rectangle and delivery arrived promptly. However, 5.4m square was delivered instead. Delivered correct item 2 days later and let me keep the first shade sail. Very good customer ser... Voir plus
The sail and associated accessories are of a very good quality. We bought this to cover a courtyard area and it kept it dry during pretty heavy rain, so we are very impressed. We received the item v... Voir plus
Not a reflection on the actual product but as I keep getting asked to review this …. Do not recommend as my order has not arrived, despite ordering 2 weeks ago. I’ve heard nothing from Zephyr or DHL (... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Zephyr Sail Shades are perfect for providing you with the optimal protection from the sun's harmful UV rays, as well as the rain, allowing you to enjoy the outdoors and relax outside in comfort in any weather conditions. Create an architectural statement with one of Zephyr’s Sail Shade solutions. Stylish, durable and great quality, our Sail Shades instantly extend your living space: we've got a range of quality materials to suit your budget, and a wide variety of shapes, colours and sizes for you to easily create the desired look.
Coordonnées de contact
25 Albury Close, RG30 1BD, Reading, Royaume-Uni
- 0118 469 3034
- cs@tulipy.co.uk
- zephyrsailshades.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The product is great
The product is great, however I chose zephyr for next day delivery as wanted for a weekend bbq/party. Part of the order arrived but the rest didn’t. I emailed and tried online chat without response. After a week I got through by phone and the rest of the order was despatched and arrived next day. Probably just unlucky and would not put me off using again.
Great sail for the garden
Good website, plenty of choice and a well made sail. Stronger than the previous ones I've had.
Really pleased with our sail from…
Really pleased with our sail from Zephyr Sails. We had purchased a sail from a high street DIY store and it started to fall apart quite quickly. Our Zephyr sail is much better quality and is not only functional but looks fantastic.
Good customer care and product
When the incorrect size sail was provided it was quickly rectified without delay or complaint. The product has been used for one week of hot weather so far and looks good and performs well. Thanks
Good quality sail and sales experience
Really good quality sail and good sales experience. They actually sent the wrong one at first but a quick call sorted it out and the right one came and it has been easy to put up and is now shading the car on the drive during the hot summer days.
Great choice of products at great…
Great choice of products at great prices. Quick delivery too.
Bought the 6x5m sail and its useless
Bought the 6x5m sail and its useless for keeping up as permanent summer solution like we wanted. Poor design and material quality. After following the installation instructions the sail would still not tension in the diagnals and its sags in the middle causing rain pooling which drips through. The stiching in the seams also popped during the installation whislt under had pulled tention.
Customer support got back in touch after a while and offered to refund.
Maybe the smaller sails will work like they state but no tention across the sail with the size i bought and very weak stitching.
I ordered a premium waterproof sail…
I ordered a premium waterproof sail shade with a fixing kit and the package arrived the next working day. I was really impressed with the quality of the sail shade.
Their detailed installation guide made the setup easy. The sail shade is definitely waterproof, although I had to adjust the height of the corners to ensure proper water runoff. Now, I'm eagerly waiting for summer to fully enjoy it!
Next day delivery didn’t happen.
Web site said next day delivery and ordered for a garden party last minute. It didn’t arrive on time sadly hence the low rating.
Canopy come rain or shine
Great product, durable material excellent detailing, speedy service, love the colour.
Easy website to navigate and excellent
Easy website to navigate and excellent, high quality products.
Still waiting
26 days since ordering and still not received parts from this order which is preventing me from putting up my sail. Apparently the courier keep loosing it. Communication has been ok but I would have appreciated them prioritising this issue as it’s been so long.
Edit.. got there in the end
Parcels went missing but company…
Parcels went missing but company resolved issue via email quickly. Not yet fixed up yet but good quality.
Quick service, great product
Quick service, great product. Does the job of shading the patio.
Top value for money very helpful with a…
Top value for money very helpful with a delivery issue that wasnt their fault. Would highly recommend!
Delivered promptly when they said it…
Delivered promptly when they said it would. Excellent quality, definitely would recommend this to others. And very good value for money.
Thanks
Really good product
Really good product.
Well made and looks like it will last
Good folk to do business with.
Recommend
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








