Zignify Global Product Sourcing Avis 57

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I initially used Zignify to help me with sourcing but as a continuation of their services they do my QC inspections for me. They make the process so simple - I let them know I need one done and they t... Voir plus

Noté 5 sur 5 étoiles

Ich bin wirklich absolut begeistert! Die Kommunikation lief vom ersten Tag an einfach super und total unkompliziert. Ein besonderes Dankeschön geht hier an Susanne – vielen Dank für die tolle Betreuun... Voir plus

Noté 5 sur 5 étoiles

Ich arbeite mit Zignify nun seit ca. einem Jahr zusammen. Für Hersteller-Sourcing, Zertifizierungen, Labortests, Logistik etc ist Zignify der perfekte Partner. Meine Projektleiterin Susanne Kuhne möch... Voir plus

Noté 5 sur 5 étoiles

Zignify has been so easy to work with. They are very timely, well organized, and attentive. Communication is great and they have helped me so much through many phases of my business. I have been so th... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

We are a global product sourcing company founded in 2005 to provide sustainable sourcing and procurement services. Over the years we have accumulated knowledge of wealth when it comes to providence of product sourcing services. We have managed to expand our product sourcing activities across Asia, Europe, Africa and America which means we are able cover all important emerging markets and to closely integrate with both our clients and their supply markets.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

57 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Reliable and Professional Sourcing Partner

We've had a consistently great experience working with Zignify on our sourcing projects. Our project manager, Christine, has been fantastic. She's communicative, organized, and always willing to help. Her quick responses and attention to detail have made the process smooth and stress-free. Zignify has been professional and easy to work with, and we’d gladly recommend them to others in the industry looking for a reliable sourcing partner.

8 juillet 2025
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Thank you so much for sharing your experience! We’re delighted to hear that Christine has been such a strong support for your projects and that her communication and attention to detail have made things smooth for you. Our team takes pride in being reliable partners, and your recommendation means a lot to us. We truly value working with you and look forward to continuing the collaboration.

Noté 5 sur 5 étoiles

Thank you Susanne & Zignify!

We had a fantastic experience working with Susanne Kuehne (Zignify) – Sourcing & Logistics. Susanne was incredibly professional, efficient, and supportive in helping us register our trademark in China. Her clear communication and attention to detail made the entire process seamless. She was a pleasure to work with, and we highly recommend her and the Zignify team.

The Nyralondon.com Team

1 avril 2025
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Thank you so much for your wonderful feedback! We’re thrilled to hear that working with Susanne made the process smooth and stress-free for you. She truly cares about supporting our clients every step of the way, and your feedback means a lot to her and the whole Zignify team. We’re so glad we could assist with your trademark in China and look forward to supporting you again in the future.

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 1 sur 5 étoiles

Hiring Zignify is a big mistake

Hiring Zignify was one of the most frustrating and costly decisions I’ve made as a business owner. What was promised to be a streamlined and efficient sourcing process turned into a drawn-out, confusing, and wildly overpriced mess.

From the beginning, communication was poor and full of misunderstandings. The processes were unnecessarily complicated and inefficient—clearly designed to stretch timelines and increase billable hours rather than to deliver results. Every step felt like it was made harder than it needed to be.

Despite paying significant fees, I received nothing close to the value promised. I had to constantly chase answers, deal with vague updates, and handle delays that made no sense. When I finally asked for a refund due to the lack of results, they flatly refused, showing zero accountability for their failure.

Because of this experience, I’ve been forced to put my entire sourcing plans on hold. Zignify’s inefficiency and mishandling have not only cost me money but valuable time and momentum in my business.

If you’re considering using their services—especially as a small business or entrepreneur—think twice. In my experience, they over-promise, under-deliver, and seem far more focused on collecting invoices than delivering results.

Use caution and do your research. I would not recommend Zignify to anyone looking for real sourcing support.

15 mai 2025
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Hi Sara,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn’t meet your expectations. At Zignify, we take all concerns seriously and aim to provide full transparency.

After reviewing the full project timeline and communication, we’d like to respectfully clarify a few key points:
Technical Drawings:
Our team delivered multiple drawing revisions based on your evolving requirements.
The initial scope was aligned and confirmed in November, with a clear timeline.

In December, you added new requirements — such as wooden side shelves, wall mounting, and reducing weight — which understandably required design recalculations.

After the holiday break and a brief delay due to the designer’s health (which was communicated), we delivered updated versions.

The final version was sent in January and approved by you with positive feedback.
You even mentioned wanting to work with the same designer again in the future — something we truly appreciated.

Logo Design
We worked with a skilled freelancer to bring your vision to life.
Despite timezone differences, you received concepts within 10 business days.
You changed creative direction midway, which we gladly accommodated — including a new butterfly design, font changes, and slogan shifts.
Final delivery was made on February 19, and you described the result as “beautiful.”

NDA & Sourcing
We understand how important confidentiality is.
Once you requested an NDA in February, we immediately moved forward. Unfortunately, many suppliers paused communication while reviewing it — something we also flagged early on.
In March, you agreed to proceed without the NDA to speed things up.

By early April, we secured offers from suppliers and held a call to walk you through everything.

You shared that your target price was $15 per unit. However, the initial quotes we received from suppliers were above your target price due to the level of customization required, the multi-component structure of your product, and the fact that tooling or molds were needed for certain parts.

To try and meet your budget, our team took the following steps:
Sourced from over 12 different suppliers, including both large factories and smaller workshops, to compare capabilities and pricing.
Requested multiple revised quotations based on adjusted order quantities and simplified packaging options.
Explored alternative materials and finishes to reduce manufacturing costs while maintaining your design intent.
Negotiated directly with top 3 shortlisted suppliers to seek price reductions and clarify where costs could be minimized.
Proposed removing or simplifying certain design elements that were increasing the unit cost, such as [e.g., custom components or special finishes, if known].

We managed to get the final price of $19 and we communicated this to you transparently and shared the full sourcing results so you could make an informed decision. You ultimately decided to pause the sourcing project at that stage.

We want to be clear:
All delays were either due to new requests, holiday breaks, or supplier response times, not from lack of effort or attention on our side.
Every deliverable (drawings, logo, sourcing) was completed professionally and based on your feedback.
Communication was always transparent, and we did our best to accommodate every shift in direction.

We’re genuinely sorry that this collaboration didn’t end on a more positive note.

Our team worked with dedication, flexibility, and integrity, and we wish you only the best as you continue your product development journey.
Warm regards,
Zignify Team

Noté 5 sur 5 étoiles

I did a sourcing trip to Indonesia with…

I did a sourcing trip to Indonesia with Zignify.
The trip was very well organized. The staff was very nice and I received all the help I asked for, before and after the trip
At the end the trip turns out to be a very nice experience

2 mars 2025
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Thank you Giacomo for the kind words! 😊
It was such a pleasure having you on the Indonesia trip — and we're really glad it turned out to be a great experience for you.

Noté 5 sur 5 étoiles

I would 100% recommend Zignify to…

I would 100% recommend Zignify to anyone who is interested in becoming an e-commerce seller. I am at the beginning of my journey, with not a lot of experience. EVERYONE at Zignify is so knowledgeable, helpful and willing to spend as much time as necessary to answer all of my questions! I am becoming increasingly more and more confident; I owe all to Yulia and her incredible team!! Thank you all!!

11 mars 2025
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Allison, this absolutely made our day! 😊 Thank you so much for your kind words and for trusting us with your e-commerce journey. We’re beyond thrilled to be part of it and to see you grow! 💙 Wishing you so much success ahead!

Noté 5 sur 5 étoiles

Use their services and went on two…

Use their services and went on two sourcing trips. They are knowledgeable and overall experience is great so far.

2 mars 2025
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Really appreciate this! 🙌 So glad you've had a great experience with us. We’re always here to help—let’s keep making things happen!

Noté 5 sur 5 étoiles

Zignify did an amazing job of helping…

Zignify did an amazing job of helping me source through China. My entire project ran smoothly and I couldn’t have done it without the help of this amazing team!

13 décembre 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Thank you so much, Lindsey, for the kind words! We're happy that we made your project a success—it means the world to us. Here's to many more future projects ahead! 💪

Noté 5 sur 5 étoiles

Outstanding Sourcing Service

I’m extremely satisfied with Zignify’s sourcing services! They are always available when needed and consistently reliable in their communication. Their expertise in finding the right products has been a game-changer for our business. I trust them completely with our sourcing needs. Highly recommend!

9 septembre 2024
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Hey Sineda, thank you so much for the kind words and recommendation! It means a lot to us, and we’re so glad we could help with your project. 😊 Happy to be a part of it!

Noté 4 sur 5 étoiles

Engagierte Unterstützung trotz anfänglicher Hürden

Nach anfänglichen Startschwierigkeiten hat sich das Team intensiv darum bemüht, meine Produktvorstellungen zu verstehen und umzusetzen. Wir sind aktuell noch auf der Suche, aber bisher bin ich zufrieden mit dem Engagement und der Unterstützung. Ein abschließendes Fazit kann ich erst nach Projektende geben.

14 octobre 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Vielen lieben Dank fürs Teilen – das bedeutet uns wirklich viel.
Der Start ist nicht immer perfekt, aber ich freue mich sehr, dass das Team zugehört und sich richtig reingehängt hat. Genau so entsteht echte Zusammenarbeit.
Ich drücke die Daumen, dass der Rest genauso gut läuft – bin gespannt, wie alles am Ende wird! 🙌

Noté 1 sur 5 étoiles

Leider keine guten Erfahrungen gemacht

Leider keine guten Erfahrungen gemacht. Hatte auf eine gute Alternative zu Alibaba gehofft, aber leider festgestellt, dass alle Anbieter von Alibaba sind. Bin anschließend auf den Hersteller mit dem scheinbar besten Preis-Leistungs-Verhältnis zugegangen um bestätigt zu bekommen, dass der Preis nie kommuniziert wurde. Schade

16 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

not the greatest experience

The initial sales pitch was impressive, with an estimated $4,500 for sourcing what we needed. However, shortly after starting the project, we exceeded that amount, with no clear estimate for the final cost and after a meeting, their reply is "Well thats how it is" . On top of that, much of the sourcing has been incorrect, including wrong specifications, and we're still expected to pay. It's also clear that they lack the specialist knowledge they initially claimed.
Also note we have sourced ourselves in China etc for 12 years! and will stick to it ourselves.

1 octobre 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Dear James,

Thank you for your feedback. We genuinely value all input, as it helps us improve our services. We regret to hear that you’re not satisfied with how the project has unfolded, as we always strive to ensure our clients are fully informed and satisfied throughout the sourcing process.

We understand that there were concerns about the cost exceeding your initial expectations. As you know a typical sourcing project would take between 25-30 hrs until the beginning of mass production. It’s important to note that the project scope expanded significantly as new requirements and drawings were added over time. Since we operate on an hourly basis, this naturally led to additional costs beyond the initial estimate.

Throughout this process, we have consistently communicated progress and updates, and have remained flexible to your changing requirements. While we understand the complexities of sourcing custom items, we are dedicated to delivering the best results and are still actively pursuing solutions for you.

Regarding the claim of incorrect sourcing, we would like to clarify that sourcing involves an ongoing process of refining samples and aligning them with specific requirements.

We are currently in the sampling phase, where the purpose is to identify and correct any discrepancies in materials or specifications before full production. This phase is crucial for ensuring that all your requirements are met, and we have been consistently transparent about this during our communications.

Moreover, these issues were thoroughly discussed and explained during a meeting with your project manager. We took the time to clarify why certain samples didn’t meet expectations and how the adjustments to your requirements contributed to the additional time and effort needed.

It’s also important to note that you discussed your concerns with Sebastian, our Co-Founder, who took the time to explain each issue in detail and was more than willing to meet with you to resolve any outstanding concerns.

Unfortunately, you didn't agree to take the opportunity to meet in person, which could have helped clarify the situation further.
We value your experience and acknowledge your extensive background in sourcing. Our goal has always been to complement your expertise, not to replace it, and we appreciate your collaboration on this project.

We would be happy to continue our collaboration to see these projects through to completion.

If you would like to discuss the next steps further, please feel free to reach out to us directly.

Noté 5 sur 5 étoiles

Truly invaluable service

I am writing to express my sincere gratitude for the outstanding service provided by my sourcing agent, Martha. Her work on my project has been nothing short of exceptional, and I wanted to take a moment to share my positive experience.

Martha's creativity and innovative ideas have been invaluable in helping me improve my products. Her ability to problem-solve and find solutions, even when I thought it was impossible, has been truly impressive. Throughout this journey, Martha has been incredibly encouraging and supportive, making the process much less daunting as a first-time seller and brand new business owner.

I have been underwhelmed by previous sourcing companies and other services, but Martha's professionalism, consistency, and dedication to my projects has been priceless.

I would highly recommend Zignify to anyone in need of an experienced and reliable sourcing company. Thank you again for making this process seamless and more enjoyable than it otherwise would be!

17 septembre 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Thank you so much Katie for this lovely feedback and for recommending us- this means the world to us. We are so glad to hear that your project was a success under the guidance of Martha and the whole team. We can’t wait to see where this exciting new venture takes you! Here’s to many more successes ahead! 💪🏼🙌🏼

Noté 5 sur 5 étoiles

Good job!

I am very satisfied with the work of Zignify. Everything went quickly and very clearly. I will definitely implement further projects with Zignify.

5 septembre 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Thank you so much Ulrick for this amazing feedback. It was such great honor to work with you. To many more future projects together.🥂

Noté 5 sur 5 étoiles

Fantastic experience with Zignify

Fantastic experience with Zignify, from very first contact with them to paying the invoice. I used the Product Hunter service and it is AMAZING found some real curve ball products in my niche i had never thought of that were way way more profitable than my original product so i will be changing my product to these Zignify have found & letting them source them for me.
I also have to say a massive THANKYOU to Christine Potros my Business Account manager, Christine has been amazing, communication brilliant, understanding my requirements and also guiding me & explaining everything to me whenever i had any questions or doubts.
I highly highly recommend Zignify Global Sourcing for anyone wanting to source products because the benefits of using them far far outweigh the costs involved, and their costs are great as well because you are in control of them because unlike others they charge by the hour, something i really appreciated.

22 août 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Wow, reading this made our day! Thank you so much Darrell for this lovely feedback. It’s so awesome to hear you had such a smooth ride with us, from that very first chat all the way to wrapping things up. We will make sure to give a shout-out to our amazing Christine. 😇

Noté 5 sur 5 étoiles

I had a wonderful experience with…

I had a wonderful experience with Zignify. Genuine, friendly, caring people. Communication back and forth was top notch. I could not have got my product off the ground the way I was able to without their knowledge, hard work and guidance. Zignify is worth every penny spent!

11 juillet 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

And it was such an honour to trust us with your project Jessica. Thank you for trusting us and for these kind words—it makes every bit of effort so worth it. Cheers🥂

Noté 5 sur 5 étoiles

Most genuine and trustworthy people I…

Most genuine and trustworthy people I have ever met. Truly value their clients. I'm a raving fan. Anyone looking for product sourcing experts, these are who I suggest. They will save you time and money.

3 juillet 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Thank you so much Elias for the lovely feedback and for being a raving fan as well. 🙂Here’s to making big things happen together! 🙌😊

Noté 5 sur 5 étoiles

Sehr kompetent und freundlich

Sehr kompetent und freundlich. Immer erreichbar, was ich von meiner letzten Sourcingagentur nicht behaupten kann. Wir haben in sehr kurzer Zeit ein neues Produkt in einer perfekten Qualität auf den Markt bringen können.
Werde mich nun immer an diese Agentur wenden.

25 juillet 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Das bedeutet uns wirklich viel – danke dir! 🙏
Wir freuen uns sehr, dass alles reibungslos lief und du dich gut betreut gefühlt hast.
Wir können es kaum erwarten, gemeinsam weitere großartige Produkte umzusetzen!

Noté 5 sur 5 étoiles

The Sourcing Experts

Zignify and Sebastian are the sourcing experts. For companies or individuals who want to start a business or new product on Amazon, I ALWAYS send them to Zignify!

1 mars 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Wow, thank you so much Andy! That means a lot. 🙏
We’re always here to support — and it’s an honor to be your go-to for sourcing. Appreciate the trust more than you know!

Noté 5 sur 5 étoiles

Always on point

We are collaborating with Zignify for quite a while now. The team is brilliant and always delivers. Highly recommended!

1 juillet 2024
Avis spontané
Logo de Zignify Global Product Sourcing

Réponse de Zignify Global Product Sourcing

Thank you so much, Kevin — that really means a lot!
It’s been a pleasure working with you, and we’re so glad to be part of your journey. Here’s to many more wins together!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus