Well I’m just starting my adventure with ingredients I haven’t used before, I don’t know what they do or how to use them, this company was very helpful I explained what I wanted to try to make a saga... Voir plus
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Simple to order on line. Item was dispatched quickly and recieved on time. Correct item received as shown on website Competetively priced I am an octagenarian and this saved me having to lug 10 k... Voir plus
Although Royal Mail have failed to deliver my item twice after it was sent out twice I finally got it third time lucky and can’t praise Ian at zing Asia enough as he went above and beyond for me to ma... Voir plus
L'entreprise a répondu
Nothing to much for these guys. I forgot to add some dumpling wrappers to my order…no problem. They were frozen, but when arrived were still frozen! Thanks to thoughtful packing! As for the packing…... Voir plus
À propos de l'entreprise
- Épicerie asiatique
- Supermarché chinois
- Épicerie japonaise
- Épicerie coréenne
- Magasin d'articles orientaux
- Supermarché
Écrit par l'entreprise
Chester Supermarket Warehouse Open to trade and public alike, we are conveniently located on the Sealand Road industrial estate in Chester. We have been trading from this location since the auspicious date of opening on 18-08-18 We constantly strive to improve and expand our operations and aim to provide a high standard of customer service to an expanding customer base. We are always open to suggestions and constantly review our offering based on customer comments and requests. Stock accuracy is important to us, we are constantly working on improving our systems and strive to achieve 100% stock accuracy.
Coordonnées de contact
20 Bumpers Lane, CH1 4LT, Chester, Royaume-Uni
- 01244 888809
- trustpilot@zing-asia.co.uk
- zing-asia.co.uk
4,7
Excellent
714 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was very happy with my recent order…
I was very happy with my recent order of fresh produce.I will definitely be ordering again.
25 novembre 2025
Very good online purchasing experience.
Great communication throughout the sales process.
Easy to use website.
Good qulity products delivered quickly. Just as described.
Packaging excellent.
25 novembre 2025
Recommended for rarely available oriental products.
I found cupboard ingredients fromm Indonesia & Malaysia, which are not available in other oriental shops, here at Zing, at reasonable prices too. Easy online ordering, carefully packed and prompt delivery.
The only drawback is there's no free delivery when you spend more. The charges just get higher as you order more.
25 novembre 2025
Limited number available.
25 octobre 2025
Réponse de Zing Asia
Sorry David we would love to stock an unlimited supply but like most people we have limited resources, we are only a small business and we need to give more 5 star experiences so we can keep a high rating and grow. We would love your assistance with this matter it would help us to stock more, would you like us to keep more stock of this one, perhaps you would like to preorder by the full case we can arrange that for you. Would that give you an five star experience, hopefully you can help us with this and we will do our best to help you?
Very sorry for any inconvenience,
Kind regards,
Ian
Product I wanted at fair price
Product I wanted at fair price delivered fast and well wrapped
27 octobre 2025
It arrived fairly early
It arrived fairly early. An approximate date of delivery could have been given upon ordering.
Otherwise it was of a reasonable price and came well packaged.
26 octobre 2025
Amazing maesri sauces- they were…
Amazing maesri sauces- they were recommended on a recipe site and after trying one I'm working my way through them. They genuinely taste as good as a restaurant curry. Zing Asia very quick to deliver and come well packaged
25 octobre 2025
Variety choice of food from many countries.
Goods were well packed and delivered on time. Chat online is useless, telephone calls no reply and lastly many emails no answer. By the way predicted address
code no longer valid, Caernarfonshire was scrapped on 01/04/1974.
25 octobre 2025
Réponse de Zing Asia
Sorry to see only a 3 star review, let me investigate further and I will try to give you a 5 star experience. I am very sorry about this can we discuss more on feedback@zing-asia.co.uk
Thank you for highlighting the out-of-date counties, Conwy and Gwynedd now added to the list, sorry about that, the county selection is only really for identifying Northern Ireland and Scottish Highlands etc, which may incur extra shipping costs.
I can see Google answered one phone call from you on the 7th of October but Google said you did not say anything, I am sorry if we missed any other calls or if Google got it wrong. If you say something sensible to Google then your call will often be answered if we are not very busy, I am very sorry we are a small business and cannot afford a dedicated receptionist, nor can we take telephone orders due to lack of resources sorry. I am very sorry we have to screen all calls due to a high volume of spam callers and lack of human resource.
I am sorry I cannot find an online chat transcript with your email address, perhaps you did not get that far sorry?
I have searched spam folders and main folders but cannot find any emails from you, I will check our web server in case you sent them from the website but they got stuck, you can also try forwarding them to the feedback address above.
Apologies, I have now found 3 messages sent from our website, I am sorry they were not responded to, Royal Mail only use the Street Name, Town and Post Code. They ignore the county even if it is right or wrong, very sorry we did not clarify that for you in advance but glad to see your order went well otherwise.
Please be assured, I have now updated your county to Conwy, which does appear to have been in the list of counties as we now have it on the list twice, Conwy and Conwy, Wales. Please note the county is not predictive selection, these have to be manually selected, but the list does contain some historical out-of-date counties sorry.
We thank you for your feedback and hope we can earn a 5 star recommendation from you on your next order if you cannot find it in your heart to upgrade this one? Please help us to grow our customer base, to improve our performance and to keep a 5 star rating so we can continue to survive and serve you in this very difficult economic climate where reputations can be destroyed with the press of a keyboard.
Thank you for your assistance,
Very sorry for any inconvenience,
Kind regards,
Ian
3rd time lucky
Although Royal Mail have failed to deliver my item twice after it was sent out twice I finally got it third time lucky and can’t praise Ian at zing Asia enough as he went above and beyond for me to make sure I did finally get what I wanted. 100% will use again
28 septembre 2025
Réponse de Zing Asia
Thank you Jack for all your patience, assistance and updated 5 star rating and review. Really happy they managed to get it right on the 3rd attempt, so sorry it took them so long, just a very improbable double glitch in their system or working methods I think, believe it or not they usually hardly ever lose a packet so your case it was a really shocker, just glad we did not run out of stock before they finally got it right, thanks for all your help.
Very competitive pricing
Very competitive pricing, fast delivery and excellent packaging. Will not hesitate to buy from Zing Asia again.
25 août 2025
My order was on time My order came on time which made me…
My order came on time which made me happy as had a function the next day
28 août 2025
Excellent service
They give you update with regards to your order. Secured well in a package.
27 août 2025
There was great care and personal touch…
There was great care and personal touch to their customer service.
Packaged well, products were great and their frozen boa buns were delicious.
26 août 2025
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