Zoey Newyork Avis 

34
•
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not be fooled by the beautiful pictures online. What you see is absolutely not what you get. I ordered from Zoey New York thinking I was getting a nice piece of clothing, but what arrived was a c... Voir plus

Noté 1 sur 5 étoiles

Poor quality, close to 3 weeks for delivery, deceptive communication, refusal to issued agreed upon refund. Foreign, most likely Chinese company posing as US company based in Florida. You don’t discov... Voir plus

Noté 1 sur 5 étoiles

The item I received was incredibly different than the item I ordered. I spent over $100 on a dress that arrived looking very cheaply made and MUCH different than the website description and photos. Th... Voir plus

Noté 5 sur 5 étoiles

I ordered this dress for a wedding and was really impressed. The white floral print is delicate and the square neckline adds a lovely, modern touch. I was a bit unsure about the fit in 2XL, but it fit... Voir plus

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1,8

Bas

TrustScore 2 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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1,8

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(34)

34 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

scam

scam. The company advertises that they ship within the US, but it is all conducted from China and they won't let you return. If I had received what I ordered, at least, I wouldn't be so upset, but it was a laughable comparison to what I thought was ordered. Not the same thing... just a similar, ugly, cheap idea of what I ordered. I wish I would have searched harder for reviews. completely misleading.

20 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

This is a scam company

This is a scam company. I ordered a linen boho dress for a beach wedding and recieved a chiffon items that didn't resemble the dress and was poor quality. It was not a designer dress at all, look like it was made by a home seamstress with horrible sewing skills. When I requested a refund they offered a store credit and not for full price only a percentage of what I actually paid. I would never buy from this site again. I am still fighting for a full refund.

6 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Maxi dress on website Midi dress in person

21 Jul, I ordered a red maxi dress from the website. There was a pop up message about a price adjustment after the order so I clicked to accept not realizing that I placed an order for two of the same dresses. Immediately after I emailed and asked for the second one to be canceled and the rep said no because it has been processed and left the facility.
22 Jul I received a tracking number for the items ordered.
27 July I emailed the company to find out why the tracking information had not been updated since 22 July. No response received.
28 July I emailed again. No response received.
31 July, a rep finally responded and said that the tracking # is in fact working.
2 August the package was finally delivered.
3August I tried on the item and immediately realized that the dress received was not as depicted on the website. I received a midi dress, the website depicted a maxi. I’m 5”7 140lbs. I emailed the company stating that I would like to return the item. I got a response asking for the reason so that they can better assist me.
4 August I responded stating that the item is not floor skimming as depicted on the website. The rep responded asking for a pic of the item with the label or size tag.
5 August I sent the pic of the item as requested by the rep. I also asked for the return label/ address to be sent. The rep responded offering a 15% store credit. I responded stating that I was not interested in the store credit or the items and asked for the return label/ address.
6 Aug No return address sent by the rep but I was offered a 30% store credit instead. I responded again asking for the return label/ address. I am still awaiting a response.

From my experience this company does not handle customer grievances very well. The website seems scam-ish because several days after I placed an order and received and email from the company with my order number, I could not search on the website for the order using the number or tracking number provided by the company. Also the response time is very slow especially when trying to resolve an issue.

21 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

The dress I received was nothing like…

The dress I received was nothing like the photo on the website. The fabric was see-through and cheap looking. The dress was much shorter than the website photo. The company refused to allow me to return the item.

24 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Total scam never received my order

I ordered a suit on 6/14 for my engagement party on 6/27. Shipping time said 4-9 days. He tracking number the provided didn’t work and I never received the suit, it is 7/16. I’ve made an attempt to rectify the situation on 7/4 and 7/13, with no resolution. I had to dispute the charge on my card. COMPLETE SCAM!

14 juin 2026
Avis spontané
Noté 3 sur 5 étoiles

Tried to cancel my order within an…

Tried to cancel my order within an hour. Support said it was alreacdy oacked for shipping.

30 mai 2026
Avis spontané
Logo de Zoey Newyork

Réponse de Zoey Newyork

Hi Gale, thank you for sharing your experience, and we're sorry for the frustration here.

We completely understand how disappointing it is to reach out quickly and still not be able to cancel in time. Because we work hard to ship orders out as fast as possible, some get packed and processed within the hour, which unfortunately means there's a very short window to make changes. We know that's not what you were hoping to hear.

If the item isn't right for you, we'd be glad to make the return as smooth and easy as possible, just reach out to us at info@zoey-newyork.com and we'll take care of you personally.

— The Zoey New York Team

Noté 3 sur 5 étoiles

Good color

Good color, comfortable fabric. Wore it all day without any trouble.

14 mai 2026
Avis spontané
Logo de Zoey Newyork

Réponse de Zoey Newyork

Hi Declan, thank you for your review!

We're so glad you're enjoying the color and that the fabric kept you comfortable all day without any trouble. That's exactly the kind of easy, wearable piece we love to deliver! If there's ever anything we could do to make your next order even better, we'd love to hear from you at info@zoey-newyork.com.

See you soon!

— The Zoey New York Team

Noté 3 sur 5 étoiles

Ordering was easy

Ordering was easy. Sizing was clear on the site. The product arrived on time and fits just right.

4 mai 2026
Avis spontané
Logo de Zoey Newyork

Réponse de Zoey Newyork

Hi Gregory, thank you for your review!

We're so glad the ordering process was easy, the sizing guide was clear, and that your product arrived on time with the perfect fit. That's exactly the smooth experience we aim for! Thank you for trusting us, and if there's ever anything we can do to make your next order even better, we'd love to hear from you at info@zoey-newyork.com.

See you soon!

— The Zoey New York Team

Noté 3 sur 5 étoiles

The fit is right

The fit is right, the fabric feels good, and it washed well. I felt relieved.

14 mai 2026
Avis spontané
Logo de Zoey Newyork

Réponse de Zoey Newyork

Hi Bentley, thank you for your review!

We're so glad the fit was right, the fabric felt good, and that it washed well, no surprises, just a piece you can count on. We completely understand that shopping online can come with a bit of uncertainty, so it means a lot to know you felt reassured. Thank you for trusting us!

See you soon! If you ever need anything, you can reach us at info@zoey-newyork.com.

— The Zoey New York Team

Noté 3 sur 5 étoiles

The quality of the product was decent…

The quality of the product was decent and it looked similar to the pictures. Delivery took slightly longer than expected, but customer support responded and helped resolve my concern. Overall, an okay shopping experience.

26 mai 2026
Avis spontané
Logo de Zoey Newyork

Réponse de Zoey Newyork

Hi Ryan, thank you for taking the time to share your honest feedback!

We're glad to hear the product quality met your expectations and matched the pictures, and that our customer support team was able to help resolve your concern. We're sorry the delivery took longer than expected, this is something we're continuously working to improve, and your feedback helps us do exactly that.

We'd love the chance to give you a smoother experience next time. If there's anything we can do for you, feel free to reach us at info@zoey-newyork.com.

— The Zoey New York Team

Noté 5 sur 5 étoiles

I ordered this dress for a wedding and…

I ordered this dress for a wedding and was really impressed. The white floral print is delicate and the square neckline adds a lovely, modern touch. I was a bit unsure about the fit in 2XL, but it fits perfectly the pleats give it a beautiful flow without clinging, and the length is just right. The fabric is lightweight and breathable, ideal for warmer days. Delivery to France was free and arrived within the expected timeframe. I felt comfortable and stylish all day. Very happy with this purchase.

15 février 2026
Avis spontané
Logo de Zoey Newyork

Réponse de Zoey Newyork

Hi Cécile, thank you so much for this wonderful review!

We're delighted to hear the dress was perfect for the wedding! It makes us so happy that the delicate white floral print, the square neckline and the flowing pleats lived up to your expectations, and that the fit in 2XL turned out just right. Knowing you felt comfortable and stylish all day, in a lightweight, breathable fabric ideal for warmer days, is exactly what we hope for. We're also glad your delivery to France arrived free and on time.

See you soon! If you ever need anything, you can reach us at info@zoey-newyork.com.

— The Zoey New York Team

Noté 5 sur 5 étoiles

The item arrived looking pretty much…

The item arrived looking pretty much like a photos online. The fit is slightly relaxed, which actually works well for casual outfits. Overall a solid everyday piece.

18 février 2026
Avis spontané
Logo de Zoey Newyork

Réponse de Zoey Newyork

Hi Stephanie, thank you so much for your review!

We're happy to hear the item arrived just like the photos online, and that the slightly relaxed fit works so well for your casual outfits. There's nothing better than a solid everyday piece you can always reach for. Thank you for trusting us!

See you soon! If you ever need anything, you can reach us at info@zoey-newyork.com.

— The Zoey New York Team

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