Actually no stars. My bag hasn’t arrived 3 weeks later. Disgusting. I don’t think that this is a real company. Do not buy from this company!!!!
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Lisez les avis des autres
Received today.seems of a Decent quality and came as described. Unfortunately didn’t arrive in time for the anniversary gift it was meant for. Would have been better informed if the website would ha... Voir plus
I ordered a handbag to use for an event but came in 2 weeks late not the time they said on the website. The bag did not really resemble the picture on website.looked very cheap and inside the lining... Voir plus
I should have known better than to order anything without reading the reviews, lesson learned. Ordered a cute looking bag on 17/11 thought it'd take a few days to come from Zolano 'London', still w... Voir plus
À propos de l'entreprise
- N° 20 des 20 meilleures entreprises de la catégorie Boutique de cadeaux
Écrit par l'entreprise
Zolano. Unique home products, gadgets and gifts to all of Europe.
Coordonnées de contact
Chaussée de La Hulpe 178, 1170, brussels, Belgique
- info@zolano.eu
- zolano.eu
N'a pas répondu aux avis négatifs
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Les gens ont aussi consulté
Actually no stars
Actually no stars. My bag hasn’t arrived 3 weeks later. Disgusting. I don’t think that this is a real company. Do not buy from this company!!!!
I ordered a handbag to use for an event…
I ordered a handbag to use for an event but came in 2 weeks late not the time they said on the website.
The bag did not really resemble the picture on website.looked very cheap and inside the lining was made of plastic.
Not happy
Order arrived later than expected
Worst service ever
Worst service ever: very late delivery, return cost is ridiculous, and still waiting 2 months for refund with no response!!!!
Not a good experience.
Placed order over 2 weeks ago and I still have not received it. It was meant for a birthday present, which has been and gone. Tracking system is also shocking. No proper details on it and still no despatch date. Will not be using this company again.
Happy days I
I ❤️ my new wine bag it goes perfect with my new outfit. Great quality too.
Delivery did take time but the bag…
Delivery did take time but the bag arrived in perfect condition.
Very poor
Very poor ! Wanted the bag for a wedding 3 days express I thought ! Still haven’t received my order !
Still no refund after 6 weeks
Still no refund after 6 weeks, do not use these people.
Have instructed a solicitor and spoken to our bank for return of funds.
Not very good experience at all
Not very good experience at all. It’s a shame that they treat customers this way. The bag I bought was over priced and not good quality. I returned it but 2 months on they haven’t refunded my money. By their online name you think you are buying from a uk based retailer but when I needed to return the item I was given an address in China to send it back. I paid £29 for the return and nothing!! No bag no money back. Scammers!!
Outstanding customer service.
The bag arrived in perfect time and it…
The bag arrived in perfect time and it is exactly as I expected.Excellent service.Thank you.
Been eight weeks now and still waiting…
Been eight weeks now and still waiting for my order! Worst company ever!! Do not order from them!!
Chinese Scammers who ignore you
This company purports to be from the heart of the UK (looking at street view, a flat in London). They ignore emails unless you mention chargeback. They expect you to return goods to China.
WRONG COLOUR You sent me bag of the wrong colour
You sent me a bag of the wrong colour. I ordered blue but received green. And nobody answers my emails now.
Ordered the Gold Amanda Handbag
Ordered the Gold Amanda Handbag . Disappointed to receive a completely different colour 😢The colour I received is a dull caramel colour Definitely not the Shiny Gold as advertised
China based fake damaged bags
This company is based in China and sells fake leather bags claiming to be real. To get a refund you must return bag to China for extortionate shipping fees- stay away it’s a scam!!!
This company is a scammer!!!
This company is a scammer!!!
Based in China and claiming
To be London based. Sells you fake, faulty goods and expects you to return it back to China for an extortionate price to get your refund!!!
Stay clear and contact trading standards.
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