Zonemarts Avis 

I ordered a Cubs specialty shirt that didn’t arrive in a timely manner. Reached out (by email) to customer service and the shirt was sent immediately. They even gave me a link to track the package. Shirt arrived, it’s very nice and looks awesome on my husband. Good quality, good service, good company.

Awesome jersey well made fits perfectly will definitely order from here again thank you so very much Keith 😊

Good product quality and reasonable prices. Delivery time is not short, but the wait is worth.

Fast shipping, Item received, Excellent customer service! Highly recommend!!! A+++

Excellent jersey.
Great quality and well made. The customer service is also excellent.
I'd say they run true to size or a little bigger. Well fitted. I am very satisfied and look forward to making further purchases in the future.

It took a while to receive, but it was worth the wait.Everything was perfect , would definitely recommend company to other people and definitely will use the company again myself

Great item and love my new Thunder jersey. Thank you Zonemart!!!.

Searched high and low for a unique jersey that was unavailable elsewhere.
Shipping was a little hectic due to global conflicts and tracking was not available from the website or app.
Great quality and attention to detail on customization.

After receiving package which delivery instructions were incorrect causing package to be way overdue and support corrected it at no cost to me after evaluating the situation Jersey arrived North Carolina Panthers satisfied with the quality and delivery of my package.

I received my NHL jersey today and I love it. GREAT customer service. I got updates. And they answered my email questions. And I got a courtesy phone call as well.

UPDATE 3/2/26: After seeing my review, Zonemarts did reach out to me and issued a full refund. I appreciate that they finally did the right thing after 3 months of chasing them, but I don't think it would have happened if they did not see that I was calling out their bad behavior online.

I bought a jersey in November 2025, I never received it. I followed up for months with their customer service. It's now February 2026, I never received the item and they are refusing to refund me. Their reasoning is laughable "our payment gateway is restricted and has reached its limits, so we are unable to process a refund."

This has been one of the most frustrating and disappointing online shopping experiences I’ve ever had. I never received a confirmation email or delivery date after placing my order, which immediately raised red flags. After waiting with no communication, I had no choice but to contact my bank to dispute the charge.

Only after the dispute was initiated did they suddenly email me claiming there had been “delivery issues.” Weeks later, the shirt finally arrived — and it was the wrong size (Extra Large instead of the Large I ordered). Completely unacceptable.

When I contacted them, they told me they would replace it if I stopped the bank dispute. Trying to resolve things in good faith, I complied and had the dispute closed. Then, unbelievably, they turned around and refused to replace the item, claiming the bank dispute was the reason — even though the bank had already closed it.

Now I’m stuck with a shirt I cannot wear and money that I will never get back. This feels dishonest and manipulative. Save yourself the stress, the wasted time, and the lost money. I strongly discourage anyone from buying from this website. Not recommended at all.

Customer service made my experience great. They were very responsive, helped when my package was lost in transit, sent an another order out, and helped facilitate an another order after my order was not ordered correctly (my fault).

Quality product. Good Communication. Shipping arrived the expected day. Reliable customer service.
Thank you Zonemarts.

The jersey I ordered for my son turned out amazing! The quality is great, colors vibrant and quite the steal for the cost! Zonemart's customer service was also top-notch! I highly recommend this store.

Quality of their jerseys is very high. Had a problem with one jersey and they were very responsive and sent a new jersey to address the issue!

By the way, people complaining about it taking a long time to get their orders are complete knobs...you are saving a ton of money by ordering directly from China...of course it takes longer lol...You don't like it? pony up the extra 100 bucks per jersey for quality that may or may not be better 😉

Horrible customer service. Product is not at all what they advertise. They’re sizing is completely off. You cannot get them to work with you or to accept a return.
They will never give you your money back for an item that does not fit

This order took a long time to receive HOWEVER it was very worth the wait as quality of product was perfect. Customer service was also excellent

Zonemarts has great customer service. I ordered my grandson a jersey in small & they were so helpful helping me get it in a large instead. The quality of the jersey was amazing.

First and foremost, the jersey quality is amazing, the designs are unique and eye catching. Customer service responds and emails you back right away.