Zumospin Avis 

558
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Een hele goede site ze doen wat ze zeggen Betalen snel uit ,je krijg regelmatig bonussen die je best snel ook kan opnemen kortom hele prima organisqtie

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bella van de custom support is erg vriendelijk en behulpzaam! Ik zou haar 6 sterren willen geven als dit kon. Als loyale speler word er goed en snel meegedacht

L'entreprise a répondu

Noté 4 sur 5 étoiles

Have used this site for about 6 months now. All the games you know and want are there. Good, fast customer service and usually pays out within 24 hrs or so. Offers a daily bonus with every deposit whi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When I play in zumospin casino I always get a some extra bonus, always I have nice fun and time , support is verry helpfull , iever have any problem with zumospin

L'entreprise a répondu

À propos de l'entreprise


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4,5

Excellent

TrustScore 4.5 sur 5

558 avis

5 étoiles
4 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(558)

11 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

All games and great customer service

All games and great customer service

30 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 4 sur 5 étoiles

I am verry glad to know this site is…

I am verry glad to know this site is the best casino good service !and verry understandable Love it🥰
Rachel Geerman

26 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 1 sur 5 étoiles

Deleted my account due to excessive…

Deleted my account due to excessive promo by phone.
Having my phonenumber because of verification does not mean you can mis use it.

I have received about 60 to 80 phonecalls in 1 week time for some kind of promo.

I contacted support, they told me they will put me on a no call and still i receive 10 calls daily.

Deleted my account and still receive 10 calls daily.

A bad company is not realizing they are losing players over their excessive and intrucive call spams

19 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
We are sorry that you received a promotional newsletter from us that bothered you. If you do not want to receive it, please block the sender or mark the email as spam. We hope this helps you and we apologize for any inconvenience caused.
Best Regards,
Zumospin Team

Noté 5 sur 5 étoiles

Beste goksite die er is met leuke…

Beste goksite die er is met leuke bonussen

19 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 5 sur 5 étoiles

Nice casino nice games...service is…

Nice casino nice games...service is good...they really help you!

So people here play online....:)

18 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 5 sur 5 étoiles

Good casino and really good assistance…

Good casino and really good assistance . Greed Mace69333295

2 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 5 sur 5 étoiles

Good casino

Good casino

14 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 5 sur 5 étoiles

Great casino

Great casino! I ply here often and always it’s easy, quick and very nice live chat

11 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 5 sur 5 étoiles

Best casino online

Best casino online

7 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 5 sur 5 étoiles

Thankyou shannon

Thankyou shannon

6 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 5 sur 5 étoiles

Very good casino

3 janvier 2025
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 1 sur 5 étoiles

24-12 withdraw 700€ 8 days later stil…

24-12 withdraw 700€ 8 days later stil nothing Very bad service
Every They They told me we make a priority
But sill No cashout

24 décembre 2024
Avis spontané
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Réponse de Zumospin

Hi!
Thank you for sharing your experience with us. We would like to check your situation and give you a solution. Please contact us via email support@zumospin.com and put “Trustpilot” in the subject. We will be happy to help you.
Best regards,
Zumospin Team.

Noté 4 sur 5 étoiles

Very helpfull and kind

Very helpfull and kind

29 décembre 2024
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 5 sur 5 étoiles

The best site ever

25 décembre 2024
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the whole world to us. We will be glad to see you again on our website.
Best regards,
CryptoLeo team.

Noté 5 sur 5 étoiles

Thanks Van for support and fast…

Thanks Van for support and fast service.

Chris

17 décembre 2024
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 5 sur 5 étoiles

Good good!! Mark van Oss

Good good!!

16 décembre 2024
Avis spontané
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Réponse de Zumospin

Hello!
Thank you for sharing such a positive experience. It means the world to us. We will be glad to see you on our site again.
Best regards,
Zumospin Team.

Noté 5 sur 5 étoiles

Podoba mi się że zawsze jak zgłaszam…

Podoba mi się że zawsze jak zgłaszam się z problemem to mam otrzymaną pomoc

25 octobre 2024
Avis spontané
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Réponse de Zumospin

Witam!
Dziękujemy za podzielenie się tak pozytywnymi doświadczeniami. To wiele dla nas znaczy. Z przyjemnością zobaczymy Cię ponownie na naszej stronie.
Pozdrawiamy serdecznie,
Zespół Zumospin.

Noté 1 sur 5 étoiles

Verification rules are used to delay withdrawal. Cancelling the withdrawals. Asking for new verification to delay payments. And have nothing to do with withdrawals.

I have faced on this platform, they have prevented me from successfully withdrawing my funds. The practices seams to appear to contradict fair gaming regulations and responsible conduct. Below, I will outline the key issues in detail:

1. Inconsistent Withdrawal Process:

Initially, I was informed that I could not withdraw to the verified credit card I used for deposits and was asked to provide a Dutch IBAN.

After complying and attempting a withdrawal to my Dutch IBAN or other, the request were declined, and I was asked to reverify the credit card—despite it being impossible to use for withdrawals and no longer active.

2. Lack of Clarity and Platform Limitations, hiding behind there rules agreements and statements you accepted while making a account.
The platform allows deposits from any credit card (including cards belonging to third parties) without requiring verification. Yet, for withdrawals, additional verifications are imposed without prior notice or justification. Even between cancelling withdrawals by yourself as declining withdrawals by there customer service

The platform does not provide a clear way to update or change withdrawal methods, effectively trapping users in a cycle of impossible requirements.

3. Result is financial Loss Due to Systemic Delays:

My inability to withdraw funds forced me to forfeit multiple bonuses and continue wagering additional amounts, as bonuses were automatically credited to my account. This led to significant financial losses.

After fulfilling the wagering requirements for a bonus, I was penalized unfairly when the casino removed €40 from my account, allegedly due to a maximum cash-out limitation.

These actions collectively suggest that the casino may be employing delay tactics to avoid processing legitimate withdrawals. Such practices are as far i am concerned not only unethical but i think it is also be in violation of the licensing requirements and regulations to which the casino is subject.

@zumo. This was the thirth time i required to do the same verification i passed two times before in a year. So sure it is frustrating! But asking me to verificate again and again knowing the number of the credit card i maybe only used two times in the first 4 deposits and after that never again because it was imposseble to 1. Withdrawel to the given Iban connected to that card. 2. I was paying with another card after the two deposits mentioned above as i also needed a proof of payment for the new card i used after the first deposits i made after using the card you needed verification for(again)

it had nothing to do with this withdrawel in the first place because it was impossible to withdraw to, as well i was depositing for a long time with the right card connected to the Iban that fitted your requirements for withdrawels. I also proofed the old card earlyer on and it was verificated by you as well. You asked a proof of payment from a card i did not use for a long time that was verified by you as it fits the requirements for deposits but not fitted your requirements to withdraw to. So it was Bull shit didnt add anything to my verification because i was verificated untill i tried to make a withdrawel.

5 décembre 2024
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Réponse de Zumospin

Hello!
We understand that verification is not the most pleasant procedure and may take some time, but it is a mandatory process on our website. According to our terms and conditions, clause 7.4, we have the right to request identification documents, as well as verify deposit/withdrawal methods.
Rest assured that all data is protected and we take it seriously.
To summarize the above, we conclude that according to our rules, withdrawals will be processed after successful verification.
Best Regards,
Zumospin Team

Noté 4 sur 5 étoiles

Zou iemand me kunnen vertellen hoe je…

Zou iemand me kunnen vertellen hoe je je ID kan verifiëren. Elke foto die ik maak van me ID is niet goed.

5 décembre 2024
Avis spontané
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Réponse de Zumospin

Hello Danny!
Thank you for the nice review. Please contact us at suppot@zumospin.com so we can assist you if you still need help with the verification.
Best Regards,
Zumospin Team

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