Please be Aware of Lofty .com CRM Website Service & Support
Please be Aware, this company LOFTY will tell you that they will Provide Quality Support and Service when you pay $399 Up Front to get Started with Lofty's Online Real Estate Website and CRM with AI Support, BUT Please do NOT Believe them. I had a Horrible Experience with the Lofty Company management and Support team when I paid Over $800 for the CRM and Real Estate Website Combo and then I Never got 1 Phone call from the Support Team to help me set everything up. When I finally got someone to speak with me, they said that I was Expected to set everything up Myself with Online documents that are SUPPOSED TO Help me Understand Everything. If you don't have a LOT of Technical Experience RUN FAR AWAY from this Company. I then Started Getting these Annoying ADVERTISEMENTS every time that I would Log In to my PAID Account, I had to Click Out of the Advertisements that they were wanting me to Get My Broker to come Onboard with them to Make MORE MONEY from My Real Estate Agency even though I had ALREADY PAID for the Services. They told me that they would get those ADVERTISEMENTS Removed, but After 3 weeks of Seeing the Advertisements EVERY TIME that I Logged in to my Paid Account, they STILL Had Not gotten them removed even though they SAID THEY DID! Lastly, I told them I was extremely unhappy and wanted to cancel this Subscription because I could Not get the Support and Help that was PROMISED when I Signed up, and I Never even got a Return Phone Call back. I went online and Submitted a Ticket to CANCEL My Plan and I received an EMAIL back from them that Stated I could NOT, because I had Committe to a 6 Month Contract. BUYER BEWARE! Any Company that will Make you Sign a Contract and then they do NOT Deliver the goods that they Promised is a SCAM. So I have a Dispute with My Discover Card right Now Charging them Back for the Fraud that they are committing. I will UPDATE as soon as I know something more, so that hopefully they will Not be able to Keep doing this same thing to other Real Estate Agents who are working hard to keep the money they are Earning. Thanks