A company that is going from bad to worse. Asked for domain to be registered to my account yesterday. Got the copy and paste response and then nothing. Well, unlike 1-Grid, I have to look after my cus... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Thank you Sfundo and the team from 1-Grid Hosting. I love how the support team takes control and assisted with domain setup. There were some points where they could have left me with the i... Voir plus
L'entreprise a répondu
I have been a client for over 20 years but for the past three days, I have been unable to access my mailboxes due to some fault at 1-Grid. Have logged daily tickets, even requested personal interacti... Voir plus
L'entreprise a répondu
Our office emails stopped working through Outlook. With an email to 1-grid explaining the situation, we got a response from Shayne who gave us settings to use which surprisingly didn't need a tech ex... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We empower South African website owners and businesses to thrive online. Our platform delivers affordable web hosting solutions paired with exceptional support. From seamless domain registration to reliable hosting, robust security, and professional email services, we provide simple solutions for every stage of your business's growth.
Coordonnées de contact
360 Business Park, 8 Wessex Rd, Paarden Eiland, 7925, Cape Town, Afrique du Sud
- +27212001200
- support@1-grid.com
- 1-grid.com
3,3
Moyen
1 k avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de 1-grid
Hi Nokuthula,
Thank you for bringing this to our urgent attention. We're really sorry that you have not received the support required, and can understand the frustration that you are experiencing. We take these matters very seriously.
We're really sorry that this is negatively impacting you, and please know that I have escalated this to our Team, and will be attending to this as a priority.
I will also be in contact with you directly via email so that you have my direct contact details.
Looking forward to further connecting with you.
Warmest regards,
Natalie from the 1-grid Team
I just want to thank Richard for his…
I just want to thank Richard for his help, he assisted us with our emails and sorted it out after we struggled with our emails for over a week long. Thumbs up to Richard
19 septembre 2024
Avis spontané
Réponse de 1-grid
Hi Systeq,
We are so delighted to hear that we managed to help you when you needed it the most! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was very patient and assisted…
Richard was very patient and assisted to resolve my issue in no time at all. He is extremely competent and very professional. thank you Richard for providing awesome service regards Maria
17 septembre 2024
Avis spontané
Réponse de 1-grid
Hi Maria,
We are so delighted to hear that we delivered patient, competent, and very professional customer service to get your issue resolved in no time! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
5 star rating!
Richard was very helpful in assisting with my email domain synchronizing issue. He talked me through the process, kept me updated as the process was going on and he resolved my issue while educating me at the same time. 5 star rating!
17 septembre 2024
Avis spontané
Réponse de 1-grid
Hi Abu,
We are so delighted to hear that we delivered 5-star service to you! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard
kind helpful client assistance provided an excellent job to tackle the issue .
16 septembre 2024
Avis spontané
Réponse de 1-grid
Hi Geno,
We are so delighted to hear that we delivered kind, and helpful service while getting your problem sorted out efficiently! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was extremely helpful
Richard was extremely helpful, friendly and sorted my problem out in no time.
13 septembre 2024
Avis spontané
Réponse de 1-grid
Hi Kim,
We are so delighted to hear that we delivered extremely helpful, and friendly service while getting your problem sorted out efficiently! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Very knowledgeable and helpful service…
Very knowledgeable and helpful service from 1-grid and patient expert assistance from Peter Hoffman.
12 septembre 2024
Avis spontané
Réponse de 1-grid
Hi Paul,
We are so delighted to hear that we delivered knowledgeable, helpful, and patient expertise to you! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Peter for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Réponse de 1-grid
Hi Just Great Imports - Murray PA,
We are so delighted to hear that we delivered excellent customer service! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard thank you so much for your…
Richard thank you so much for your assistance with our outlook issue.
Matter was resolved quickly and I appreciate your patience and time.
9 septembre 2024
Avis spontané
Réponse de 1-grid
Hi Candice,
We are so delighted to hear that we resolved your matter quickly, and that we got your Outlook issue solved!
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard
I've received such great service from Richard. I am satisfied. Thank you so much.
6 septembre 2024
Avis spontané
Réponse de 1-grid
Hi Funeka,
We are so delighted to hear that we delivered service that great and satisfying!
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Réponse de 1-grid
Hi Mark,
We are so delighted to hear that we delivered service that great!
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard Adam was amazing in assisting…
Richard Adam was amazing in assisting me. He did so efficiently and with good humour. Thank You richard
5 septembre 2024
Avis spontané
Réponse de 1-grid
Hi Natasha,
We are so delighted to hear that we delivered service that was efficient with a little humour added. :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard
Thank You Richard for the outstanding service .
Very meticulous and customer friendly.
Much Appreciated :-)
30 août 2024
Avis spontané
Réponse de 1-grid
Hi Narisha,
We are so delighted to hear that we delivered outstanding service that was very meticulous, and customer friendly!
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard the rockstar
Richard has assisted me over this past week with technical information and solving a recurring problem I had regarding space for my email domain. Due to the nature of my business I am required to store information for a minum period of 5 years. He has saved me Money as in all probability I would've just upgraded the mail size again without addressing the underlying issue. I owe him a debt of gratitude.
29 août 2024
Avis spontané
Réponse de 1-grid
Hi Jeffrey,
We are so delighted to hear that we have not only saved you money, but also assisted you with the root cause to make a difference to the future of your business!
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to making a positive impact to you today!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard
Always provides excellent assistance in resolving our issues.
28 août 2024
Avis spontané
Réponse de 1-grid
Hi Sanusha,
We are so delighted to hear that you had such a positive experience with us and that we have delivered the kind of excellent service you deserve!
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to assisting you today.
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was extremely helpful
Richard was extremely helpful, knowledgeable and friendly. I felt sure that my questions would be rightfully answered. Would highly recommend 1-grid to all I know based on Richard helping me.
28 août 2024
Avis spontané
Réponse de 1-grid
Hi Mandy,
We are so delighted to hear that you had such a positive experience with us and that we have delivered the kind of helpful, knowledgeable, and friendly service you deserve!
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his invaluable contribution to helping you today.
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard die biltong is op pad.
28 août 2024
Avis spontané
Réponse de 1-grid
Hi San-Mari,
We hope you're having a great day!
We have let Richard know that his biltong is on the way! :)
Best regards,
Natalie from the 1-grid Team
Richard daar is biltong oppad
28 août 2024
Avis spontané
Réponse de 1-grid
Hi Magda,
We hope you're having a great day!
We have let Richard know that his biltong is on the way! :)
Best regards,
Natalie from the 1-grid Team
Great customer care
I am extremely satisfied with this company.
Even when I experienced some glitches they responded quickly and assisted me to resolve my issues.
I would 100% recommend them to anyone starting a company. They have great customer service and after care.
27 août 2024
Avis spontané
Réponse de 1-grid
Hi Corlia,
We are so delighted to hear that you had such a positive experience with us and that we have delivered the kind of friendly and efficient service you deserve!
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us, and we're excited to be a part of your new journey!
Thank you so much for being part of the 1-grid family, and we're looking forward to working with you.
Best regards,
Natalie from the 1-grid Team
Richard was fantastic!
27 août 2024
Avis spontané
Réponse de 1-grid
Hi Allison,
Thank you so much for your kind words.
We greatly appreciate you and value you. Thank you for taking the time to share your experience with us.
We have gratefully extended your gratitude to Richard for his invaluable contribution to making a difference for you!
Thank you for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
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