101 Pet Express  Avis 

187
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

If I could give 10 stars I would! As a lone female travelling with her dog from the middle of Scotland to London, I was very nervous about finding transportation that was both reliable and safe. From... Voir plus

Noté 5 sur 5 étoiles

Joshua provided exceptional service relocating our two rescue dogs from Oman to the UK. Picking us up from (CDG) airport in Paris and onto and through the Eurostar, his caring nature and professional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Communication went very well throughout the whole process. Staffs are super helpful and patient with our furry babies. Vehicle is perfectly equipped and suits all animals needs. We been kept updated t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Moving house is never easy but moving countries is a major undertaking. Amanda and John collected, transported, and delivered our 4 needy rescue animals from our home in Southern Spain to Somerset wi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de déménagement d'animaux
  2. aussi dans
  3. Coursier
  4. Service de secours animalier
  5. Service de taxi
  6. Service de transport

Écrit par l'entreprise

101 is a Multiple Award winning family run Pet Transport specialist based in the Midlands UK. As the leading Pet courier we offer National and European Pet Courier Services using our Defra & European authorised vehicles which are fully insured for Pet transport. We also are fully compliant with a new Operator License which came into effect May 2022. 101 Pet Express offer a fleet of new Superb, modern specifically designed vehicles with large comfy fixed crash tested cages, Independent air con and additional electric fans for a smoother safe journey for your Pet. High quality Animal delivery service door to door. More than just a Courier we are passionate and put your Pet first every time. Your pet isn’t like mail order we deeply care how family pets are transported & logistics behind each journey. Trustworthy & Safe voted the Best European Pet Courier for 2023 & Customer Service Excellence 2023 by SME. Awards finalist in FTA Van 2023 and Animal Award finalist 2023 🏆


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

187 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(187)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Perfecto de España a UK

Perfecto de España a UK. Gran comunicación! Gracias!

7 février 2024
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Réponse de 101 Pet Express

Thank you for this feedback. It was so nice to meet you and be able to help from Malaga. We hope to assist again. 😻

Noté 5 sur 5 étoiles

Excellent service

101 Pet Express brought our cat up to Scotland from Peterborough. He arrived totally relaxed and stress free. The driver was a charming chap who kept in touch every step of the way and even had a live tracker on the van's progress. The company is very helpful,friendly and efficient.We highly recommend them.

10 février 2024
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Réponse de 101 Pet Express

Thank you for your very kind review. Billy certainly had an adventure we are so pleased you are reunited and it was great to be the last piece of the jigsaw to get him
Home. I really appreciate this wonderful recommendation 😻😬

Noté 5 sur 5 étoiles

Absolutely brilliant service and…

Absolutely brilliant service and excellent communication throughout, from the first email all the way through till after we’d got our puppy home. Would highly recommend this company to anyone looking to transport a pet, we definitely felt our puppy was well cared for on her journey. Thanks again 101 Pet Express 😁

19 janvier 2024
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Réponse de 101 Pet Express

Thank you so much for this lovely review Sonja! Nova was a delight to spend time with and we’re so happy for you all!

Wishing your family all the best with your new fur baby! 🐶

Josh
101

Noté 5 sur 5 étoiles

101Pet Express picked up my rescue dog…

101Pet Express picked up my rescue dog in Liege and brought him to the uk, they updated us regularly with messages and photos which was great, they had a few issues at the port beyond their control but we were kept updated and reassured about our dog. We were the last drop of a very long day for them and it was clear to see the great care they had taken with the dogs on this journey as my dog was comfortable with them. The photo/video of the first meeting is also a lovely keepsake. Would highly recommend them. Dante is loving his new life, thank you for taking such good care of him .

14 décembre 2023
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Réponse de 101 Pet Express

It was a great pleasure to help bring Dante home and thrilled you love the gotcha photo!
We. Certainly had a memorable trip with the French port staff striking. Thank you for your wonderful feedback and kind comments about the courier service. 101 deeply care about the welfare of the dogs and all trips we do they are the priority even more so with long delays. Have a wonderful Xmas and Dante is definitely on Santa’s good list so sure to have lots of gifts 🐾

Noté 5 sur 5 étoiles

Amazing service

Amazing service, getting our rescue puppy from Liege to the UK. Communication was constant throughout with plenty of videos and photos and this was one difficult journey due to flight delays and ferry strikes. Would highly recommend for any pet transportation needs.

14 décembre 2023
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Réponse de 101 Pet Express

Really appreciate your wonderful review. It’s so nice to read you would recommend us and found the communication and updates helpful. This was a very challenging trip with so many curve balls the driving team knew how important it was to get the dogs home in time for Christmas 🎄 wishing you all a fab Xmas and new year 🐾

Noté 5 sur 5 étoiles

A great company to bring you new fur…

A great company to bring you new fur baby home incredible care and consideration for the dogs updates were amazing we were told all info every step of the way really efficient and friendly

17 décembre 2023
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Réponse de 101 Pet Express

Thanks Kelly for your lovely review. It’s great to hear you found us to be friendly and efficient but most of all you liked the care that was shown during this trip it means a lot to the team. These trips are always based around the pets needs and we strive hard to always offer high welfare on every trip. Have a wonderful Xmas and enjoy all those lovely walks 🐾

Noté 5 sur 5 étoiles

These guys are the best

These guys are the best. They have just beyond over and beyond to get our dogs to their adopters in the UK. They have carried dogs for us many times, always with the utmost care and professionalism.

14 décembre 2023
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Réponse de 101 Pet Express

You are so welcome. We know how hard your team work behind the scenes planning go into these flights and Vet preperation. This was our last European trip before Xmas and we certainly wasn’t going to leave any dog behind because of strikes or delays. Thank you for the very kind comments I’ve shared with the wider team. We hope to help again next year.
Christmas wishes to all the Paws team in Cyprus. 🐾

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service! I was worried about my dog after a long journey from Cyprus but these guys looked after them so well and the communication was brilliant. Thank you!

14 décembre 2023
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Réponse de 101 Pet Express

Thanks Kirsty for your lovely feedback.
I have shared your comments with the wider team as this was quite the trip! Trains planes and automobiles ! Wishing you all a very Happy Christmas especially with your new fur baby 🐾

Noté 5 sur 5 étoiles

Service that went above and beyond

101 Pet Express recently transported our rescue dog from Liege to Nottingham. They encountered a range of difficulties with ferries, trains and delayed planes but they maintained professionalism, calmly dealing with obstacles and kept us updated throughout. Communication was excellent with photos, locations and timings provided. The vehicle was well equipped and comfortable for the long journey. This company went above and beyond for our precious dog and we cannot thank them enough.

14 décembre 2023
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Réponse de 101 Pet Express

This was most definitely an epic trip ! The team is so pleased to read your very kind words. We always strive hard to keep owners informed at every stage and this trip certainly had its challenges. Massive thanks for leaving such a fab review.
We hope you all have a lovely Christmas and enjoy many years of fun with your new fur baby 🐾

Noté 5 sur 5 étoiles

Pet Express provided an excellent door…

Pet Express provided an excellent door to door service for me and my dog twice in the past month. Clearly a family of animal lovers, they kept me posted via location services, messages, and photos which provided peace of mind. The transport van and kennels were immaculate, ventilated and equipped with cameras. I can highly recommend this company and will definitely be using them again...

12 décembre 2023
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Réponse de 101 Pet Express

The team is so happy to read your review we appreciate the feedback & you would highly recommend us. Glad you found peace of mind with the service and communication we offer on transport runs. 101 Team wish you and Dusty a lovely Xmas 🐾

Noté 5 sur 5 étoiles

Spain to London

Brought our teen cat, Eddie over from around Valencia to London using 101 Pets Express. Found them after searching online, one of the few I could find solid reviews for and also one of the only door to door service I found within our budget, most others required us to pick up from a site, although they were cheaper we decided to go with 101 since it meant not having to take time off work to collect and a little less stressful for the cat too. Excellent communication with us from booking process to delivery. Helped us make sure we had all the required documents to cross over the border, which was very helpful because it was the first time doing it and we didn't know anyone who had done this since Brexit. Took great care and monitored our little one giving us updates and tracking info for his trip. Would definitely recommend and use again.

11 décembre 2023
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Réponse de 101 Pet Express

Thank you so much for the lovely detailed review we appreciate the kind feedback and very glad you would recommend and use us again. I am also pleased you liked the document check assistance and care shown to Eddie on the trip home especially as he also had medication. Have a wonderful Xmas and best wishes for 2024 😻

Noté 5 sur 5 étoiles

Highly Commended in…

Josh was awarded Highly Commended in the 2023 Animal Star Awards in the Best Pet Related Business category.
The company go over and beyond to ensure that all animals being transported receive the best care. We would definitely recommend this company.

11 novembre 2023
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Réponse de 101 Pet Express

We really appreciate your kind words and thank you for arranging this year’s event. Very humbled to have been
Nominated and then to be awarded Highly commended in our category. Great event and wonderful to be in such great company of animal lovers 🐾

Noté 5 sur 5 étoiles

Wouldn't hesitate to use services again

Excellent service kept informed throughout Tilly's long journey - professional and friendly company, highly recommend 101 Pet Express 100%

Thank you Carl & Debbie Bowater

21 novembre 2023
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Réponse de 101 Pet Express

Thank you both for your kind words it was a pleasure to help bring Tilly home she was a dream travel buddy. Loved the photos of her settling in. Appreciate the lovely recommendation and you found us to be friendly and professional 🐾

Noté 5 sur 5 étoiles

Thank you 101 Pet Express for…

Thank you 101 Pet Express for delivering my exquisite Bengal kitten safely. Brilliant & friendly customer service. The entire process made me feel confident and relaxed that my kitten was in the safest of hands.

4 novembre 2023
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Réponse de 101 Pet Express

Many thanks Nina for your kind feedback we are really pleased you felt your kitten was “in the safest hands ” and we offered “Brilliant & friendly customer service” 101 really appreciate your review and we hope your having lots of fun with your new kitten. 😻

Noté 5 sur 5 étoiles

First class service!

Amanda was so responsive and helpful when booking our naughty 3yr old beagle on his journey. She kept us informed consistently up to date of pick up and then Josh communicated to through WhatsApp. Josh has a very calm nature which is great because I was quiet nervous! It was the first time we had used the service and with Alby behaviour I was worried but I needn’t had because Josh put me at ease. The van is so clean and well equipped and safe, Alby was very happy to jump in! Josh kept us informed once he had been dropped off and picked up. The tracking service is just brilliant. Amazing service and would definitely use again and recommend! Thank you Amanda and Josh for looking after our furboy

4 novembre 2023
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Réponse de 101 Pet Express

I have shared your very kind words with the wider team at 101 it was so nice to read your feedback. We really appreciate your comments as it helps other owners choose transport and your recommendation for “Amazing Service ” is so appreciated. Your fur boy was a pleasure to transport and anytime you need assistance we would be happy to help. Thank you 🐾

Noté 5 sur 5 étoiles

Great service

Able to track once in UK with accuracy and arrived exactly when he said he would. Our dog was happy and comfy. Excellent service and would definitely recommend. Thanks Josh!

6 octobre 2023
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Réponse de 101 Pet Express

Thank you Helen for leaving such great feedback. I am so glad you found the service to be Excellent and enjoyed the real time tracking. We appreciate the recommendation 🐾 .

Noté 5 sur 5 étoiles

Amazing service, highly recommended

The communication was fantastic, everything showed that this team cared about my cats and wanted to make the journey as smooth as possible for them. We were moving over 300 miles over 3 days, and 101 Petexpress made everything so much easier. Our 3 cats arrived safe and sound and exactly when promised. The live tracking was great to know exactly when we needed to be ready for them. Thank you so much to Amanda and her team!

10 novembre 2023
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Réponse de 101 Pet Express

Really appreciate the lovely review especially when you’re so busy moving in your new home. It was a complete pleasure to help and the cats all behaved very well even “shouty” thank you for trusting us we are thrilled you found the service Amazing and would highly recommend 101 pet express ! 😻

Noté 5 sur 5 étoiles

Service straight from the heart

Communication went very well throughout the whole process. Staffs are super helpful and patient with our furry babies. Vehicle is perfectly equipped and suits all animals needs. We been kept updated through the whole journey till our dogs arrived home on time. We even received messages asking how they doing the next day! Couldn’t feel more touched by their services. Highly recommended!

7 novembre 2023
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Réponse de 101 Pet Express

Thank you so much Sarah for the lovely feedback. We are so pleased we had been able to help especially as it was such a big move from overseas with 6 dogs ! We hope you all settle quickly and anytime you need to borrow the van give Josh a call !

Noté 5 sur 5 étoiles

Wonderful Service

Amanda, John and Josh are amazing. Our dog is a rescue and extremely nervous especially around men. When John arrived he helped keep the whole situation as calm as possible so as not to stress our dog anymore. It was a long journey and half they swapped drivers and Josh's handling was just as exceptional. Throughout the whole process and journey we had a WhatsApp group to track the journey and have updates from each driver to let us know everything was going well.
I would not hesitate to recommend 101petexpress they are the epitome of professional.

30 octobre 2023
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Réponse de 101 Pet Express

Thank you Alison for your wonderful feedback and recommendation. Moose was as you mention super nervous and I am thrilled you felt the teams handling was exceptional. Animals love Josh and feel super safe with him he builds trust quickly and is often requested to help with dogs that are super stressed. I have shared your kind words with the team and hope you all settle into your new home quickly. 🐾 Amanda admin

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