101 Pet Express  Avis 

187
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

If I could give 10 stars I would! As a lone female travelling with her dog from the middle of Scotland to London, I was very nervous about finding transportation that was both reliable and safe. From... Voir plus

Noté 5 sur 5 étoiles

Joshua provided exceptional service relocating our two rescue dogs from Oman to the UK. Picking us up from (CDG) airport in Paris and onto and through the Eurostar, his caring nature and professional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Communication went very well throughout the whole process. Staffs are super helpful and patient with our furry babies. Vehicle is perfectly equipped and suits all animals needs. We been kept updated t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Moving house is never easy but moving countries is a major undertaking. Amanda and John collected, transported, and delivered our 4 needy rescue animals from our home in Southern Spain to Somerset wi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de déménagement d'animaux
  2. aussi dans
  3. Coursier
  4. Service de secours animalier
  5. Service de taxi
  6. Service de transport

Écrit par l'entreprise

101 is a Multiple Award winning family run Pet Transport specialist based in the Midlands UK. As the leading Pet courier we offer National and European Pet Courier Services using our Defra & European authorised vehicles which are fully insured for Pet transport. We also are fully compliant with a new Operator License which came into effect May 2022. 101 Pet Express offer a fleet of new Superb, modern specifically designed vehicles with large comfy fixed crash tested cages, Independent air con and additional electric fans for a smoother safe journey for your Pet. High quality Animal delivery service door to door. More than just a Courier we are passionate and put your Pet first every time. Your pet isn’t like mail order we deeply care how family pets are transported & logistics behind each journey. Trustworthy & Safe voted the Best European Pet Courier for 2023 & Customer Service Excellence 2023 by SME. Awards finalist in FTA Van 2023 and Animal Award finalist 2023 🏆


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

187 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(187)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional and caring

We recently adopted our rescue pup, Ludo, from Cyprus, along with his 6 siblings. Josh & Sam of 101 took care of the courier service to their final destination. I was very reassured by the quality of their setup. Regular updates, timeframes and contact with us, interior lighting and regular wellbeing stops for their precious cargo. When we arrived Josh & Sam were friendly and professional and everything went very smoothly. They were great with the dogs. You can tell they really care about what they do and to me that was the most important thing. Thank you!

2 juin 2023
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Réponse de 101 Pet Express

Thank you for you lovely feedback. So pleased you found the Team to be professional and caring. We hope Ludo is settling in well and you have many years of fun with your new fur baby. Much appreciated, Josh & Sam 🐾

Noté 5 sur 5 étoiles

Friendly and welcoming!

Myself and my partner recently adopted our rescue puppy Oscar from Cyprus, when the 2 men from 101 pet express got to us, the were very friendly and welcoming and made the whole experience very easy. Would highly recommend!

2 juin 2023
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Réponse de 101 Pet Express

Thank you for leaving such lovely feedback it’s much appreciated. Hope your puppy Oscar has settled well into home life and causing lots of mischief & fun times 🐾

Noté 5 sur 5 étoiles

Very reliable and friendly the health…

Very reliable and friendly the health of the dog priority fantastic app to track them works really well used them twice now in the last yr and would recommend highly gold star service

25 mai 2023
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Réponse de 101 Pet Express

Thanks Mark for leaving such a positive review. We are glad you liked the tracking it really does help owners with extra reassurance and is fun to watch! Hope we can be of assistance again 🐾

Noté 5 sur 5 étoiles

Absolutely wonderful experience

Absolutely wonderful experience! Pets handled with care and safely arrived at their destination. Pick up was smooth. On time. Great transport van. Good, open, clear communication. Highly recommend!

24 mai 2023
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Réponse de 101 Pet Express

Hi Aimee, thank you for leaving this review. It was our pleasure to help you from Paris CDG. Thrilled you liked the transport van it means a lot to us as a small company to receive such feedback. Thanks from Josh & Team 101🐾

Noté 5 sur 5 étoiles

Excellent service

Excellent service, good company, highly professional

24 mai 2023
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Réponse de 101 Pet Express

Thanks Mick so pleased we could help and great to hear you found us to be professional and a good company. It helps others to choose their pet transport reading feedback from other clients.

Noté 5 sur 5 étoiles

Professional, punctual and very trust-worthy!!

Josh and Amanda are one of the very few companies we'd entrust with our precious cargo. They are always extremely friendly, professional, and organised with every aspect of helping furry family members get home. Thanks guys!

24 mai 2023
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Réponse de 101 Pet Express

Thank you for leaving such a kind review. We look forward to helping on many more freedom flights. 🐾

Noté 5 sur 5 étoiles

Amazing service and super professional…

Amazing service and super professional Courier! Puppy arrived very comfortable and ready for his new home!

Thank you again for everything Josh and Team!

19 mai 2023
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Réponse de 101 Pet Express

Ein is a stunning puppy and we are thrilled to have helped with his transport and connecting with this breeder. Enjoy years of fun together we know from personal experience it will be great! Appreciate the review and wish you all the very best 🐾

Noté 5 sur 5 étoiles

Team 101 pet express out standing Pet courier

Team 101 pet express, delivers an amazing, professional service second to none. From start, during and handover was exceptionally smooth. Josh comunicated throughout the journey, obviously the pups were well monitored throughout as Josh informed me on how they each had travelled. The puppies arrived clean, happy and were bowling around care free within minutes of arrival. For sad personal reasons this was a difficult day for me. I messaged on the group chat set up for is to liase and live track the puppies journey explaining my situation, 101 team were sympathetic and reasurring, i left the journey for my puppies in their capable hands. 101 Pet express offers an outstanding pet delivery service, i would highly recommend and will certainly use again..... Thank you Team 101 Pet Express.
.

19 mai 2023
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Réponse de 101 Pet Express

Annette it was a complete pleasure helping you with the transfer of these 2 puppies. Thank you for trusting us with such special cargo. We are also very thankful for the wonderful review you have left it’s much appreciated. The 101 team sending kindness at this difficult time and hope some puppy madness helps with the current situation. 🐾

Noté 5 sur 5 étoiles

Slick & professional. No doubt the dogs were being looked after by a team of dog lovers throughout the whole journey, thank you!

What a team and what an amazing experience. I was constantly kept updated with where the van was, how my girl was doing & was sent videos & pictures in the run up to collecting her. It was so reassuring to know my girl was in safe hands. A truly slick & professional operation 👌🏼
Thank you so much

9 mai 2023
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Réponse de 101 Pet Express

Massive thanks for leaving this great review the team is thrilled you found the experience to be slick & professional. I have shared your comments with my colleagues who work behind the scenes & sort the complex logistics to ensure all the trips run so smoothly. We really do appreciate you finding time to leave the feedback. Thank you and we hope you have many years of joy with your girl 🐾

Noté 5 sur 5 étoiles

Phenomenal Experience!

We used 101 Pet Express to transport our dog & cat from Scotland to France. We cannot praise their service enough! Amanda is top-notch & definitely in her field of expertise. She was always available & able to assist with any questions / concerns we had. Her experienced & confident demeanor was reassuring & very much appreciated. John & Josh were definite animal lovers that provided EXCELLENT care - including real time tracking of their journey, pics of potty breaks & overnight stay. We HIGHLY recommend their service & would definitely use them again! Many thanks to the whole team for the exceptional service you provided to us, Niko & Simone ❤️🐾

26 avril 2023
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Réponse de 101 Pet Express

We are deeply thankful for this wonderful review and appreciate you finding time to leave such feedback especially after your recent relocation and how busy you have been settling into your new home. Niko was a complete pleasure a wonderful elderly chap and took the trip all in his stride. Simone was also a delightful travel companion. As a small business it means a great deal that you found us to be 5⭐️ It reassures other owners about the service we offer. Thank you, from all of us at Team 101. 🐾

Noté 5 sur 5 étoiles

Excellent service

Josh from 101 Pet Express messaged all of us who were waiting for our dogs, on the morning they arrived at Heathrow, and we were constantly kept up to date on what stage of the process they were at. We were the last drop and Josh had stopped and given our dog treats and soothed him as he was anxious. After helping carry him into the house, Josh stayed chatting for a while, telling us about our dogs journey. He was really friendly and professional and I cannot rate their service highly enough. I would recommend them to anyone wishing to transport their pets and would definitely use again if needed.

27 avril 2023
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Réponse de 101 Pet Express

Thanks for the kind review it’s much appreciated 🐾

Noté 5 sur 5 étoiles

Excellent service!

5 novembre 2022
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Réponse de 101 Pet Express

Thanks Sira we hope to help you later in the summer and was thrilled to share photos of Canelita she is truly gorgeous. Truly appreciate the feedback !

Noté 5 sur 5 étoiles

Great VIP Service

I have just moved from the UK to the north of Italy. Amanda, Josh and John transported my pets all the way to here. I had regular updates and pictures of my pets along the way and sharing the hotel room with John. And I could track their progress all the time. Everything was smooth and worry-free. I cannot thank Amanda and John enough for their care and patience and the love they gave my pets. A brilliant experience!!

9 avril 2023
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Réponse de 101 Pet Express

Thanks Beatriz for such a lovely review. We are thrilled you felt the service was VIP standard. 101 strive hard to offer the very best in animal welfare, we had wonderful scenery and plenty of stops with us delivering them safe secure even up an Italian mountain! We hope you’re all settling in to your new home. 🐾

Noté 5 sur 5 étoiles

Excellent service and communication…

Excellent service and communication throughout. Would not hesitate to recommend 101 pet express. Josh and Amanda were brilliant from start to finish! Thank you so much 👍🏻

11 avril 2023
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Réponse de 101 Pet Express

So happy we could help Alison on such an early start for you all. We hope you are now enjoying the warmer weather in Cyprus and thank you for your kind words and recommendation. 🐾

Noté 5 sur 5 étoiles

Collecting my baby girl pups to bring them to their new forever home

After finding this company online i contacted them through email and they responded that very same day which can be a rarity with alot of companies so that was a great start with the customer service, i asked about what facilities they had to cater for what i needed and they sent me both photos and a description which was brilliant because i knew exactly how they would travel.

Their costs are unbelievably good compared to other horrible basic van transportation companies out there that don't seem to have any air conditioning or water bowls which for me is a big red flag.

They had both contacts for myself and the breeder so they could set up a group page on WhatsApp where they could keep us both updated with arrivals, photos, location along their route which i thought was a great idea for the breeder to see they have arrived safely and for me to see they are on their way.

I honestly dont have anything negative to say really other than its such a shame i had to go through 11 pages to find them instead of them being easier to find.

They are both lovely and even had the heart to check in to see how their first night had been.

Wwll done guys keep up your fantastic work

31 mars 2023
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Réponse de 101 Pet Express

Thanks Kim for leaving such lovely and detailed feedback. We hope the girls continue to settle they look like they have truly made themselves at home in your most recent video. Was such an exciting day for you all on Friday! I have passed your comments also on to the admin regarding our online visibility as we shouldn’t be that hard to find and usually appear at the top of Google. Folk can also find us on all social media platforms including Yell. Thanks again for your kind review. Team 101 🐾

Noté 5 sur 5 étoiles

Took a puppy to Scotland for me

Took a puppy to Scotland for me, fantastic service, kept in touch whole journey, van was clean and warm, they where friendly and professional, excellent firm, would thoroughly rec commend them

30 mars 2023
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Réponse de 101 Pet Express

Thanks Jane it means a lot to the team to hear you would recommend 101 and thought the service was fantastic! We hope to assist again and look forward to hearing from you. Team 101 🐾

Noté 5 sur 5 étoiles

Luxury, Caring & Considerate Transport

We're a small family vet practice in the Highlands of Scotland, and we were simply blown away by the quality of the service we received. A family feel, yet with all the benefits of modern technology and state-of-the-art vans. In essence our new puppy had a luxury guided tour of the North of England and the whole of Scotland. The care and attention they paid to her along the way was simply exemplary, all with photos and a live tracking system. The epitome of what high quality animal transport should be.

30 mars 2023
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Réponse de 101 Pet Express

Thank you Alastair, It was our pleasure to help with your new puppy’s transport. We are over the moon you found the service to be of a very high quality. As a small friendly team it means a lot to read your kind comments. Thank you Team 101 🐾

Noté 5 sur 5 étoiles

101 brought my dog Tilly back from…

101 brought my dog Tilly back from Spain to the UK. The quality of the service and the care they delivered was more than I expected. Regular updates and pictures of Tilly together with a tracker for the journey made it a worry free few days. Tilly arrived back in great shape and full of energy. I would have no hesitation in recommending the team at 101 to anybody, your pets would be in great hands.

21 mars 2023
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Réponse de 101 Pet Express

Thanks Terry for such lovely feedback. The team enjoyed having Tilly on the road trip back to England she was a star passenger and enjoyed herself. Good to know you liked the tracking facility we try hard with keeping in touch with owners on our trips as updates are super important. We hope you all settle back in quickly and thanks for trusting us with your very special girl Tilly 🐾 Josh & John

Noté 5 sur 5 étoiles

Amazing pet courier service!

Amazing experience with 101 Pet Express!

We used their service to transport our dog Apolo from Portugal to his new home in the UK. They helped us get all the paperwork in order, even when we had an issue with Apolo's passport.
Apolo is a rescue dog that is very frightened of people and other dogs - how they handled him was fantastic. Apolo soon made friends with Josh and enjoyed his trip. Very attentive to his condition and stress levels. The van conditions were excellent and the 101 Pet Express team's constant updates about their schedule (with live updates and photos) was all that we needed in such a long journey.

Apolo arrived in great shape and good energy! Highly recommend.

25 mars 2023
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Réponse de 101 Pet Express

The Team at 101 are thrilled we got Apolo home and what a homecoming he had all the way from Portugal. Thank you so much for trusting us with him and leaving such lovely feedback. Loved the photo of you all back together. We hope he continues to love his walks and new home. Don't forget if you have travel plans to visit Europe call us about the paperwork. Happy to help anytime. Thanks from Amanda,Josh and John 🐾

Noté 5 sur 5 étoiles

Transported like Royalty !!!

I am so glad we went with 101 pet express To Transport our large breed rescue dog to Spain from the Uk.
The contact from the onset was fantastic and they helped me with confirming I had sorted the correct paperwork.
The driver John was amazing and our dog took to him straightaway. We were kept updated the entire trip with live pin locations, messages and photos.
They stayed in pet friendly hotels for the nights they stopped which was just amazing!!
I would absolutely High recommend them if you want to sleep easy knowing your Pet is receiving the absolute best care and being looked after. Thank you so much !

18 février 2023
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Réponse de 101 Pet Express

Thank you for such a fabulous review we are thrilled you felt that Akilies was transported like royalty. We try very hard to ensure the service is truly a home from home stress free experience. I have shared your kind words with John and the admin team. We hope you and the family get settled really quickly and truly appreciate the kind recommendation.

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