101 Pet Express  Avis 

187
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

If I could give 10 stars I would! As a lone female travelling with her dog from the middle of Scotland to London, I was very nervous about finding transportation that was both reliable and safe. From... Voir plus

Noté 5 sur 5 étoiles

Joshua provided exceptional service relocating our two rescue dogs from Oman to the UK. Picking us up from (CDG) airport in Paris and onto and through the Eurostar, his caring nature and professional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Communication went very well throughout the whole process. Staffs are super helpful and patient with our furry babies. Vehicle is perfectly equipped and suits all animals needs. We been kept updated t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Moving house is never easy but moving countries is a major undertaking. Amanda and John collected, transported, and delivered our 4 needy rescue animals from our home in Southern Spain to Somerset wi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de déménagement d'animaux
  2. aussi dans
  3. Coursier
  4. Service de secours animalier
  5. Service de taxi
  6. Service de transport

Écrit par l'entreprise

101 is a Multiple Award winning family run Pet Transport specialist based in the Midlands UK. As the leading Pet courier we offer National and European Pet Courier Services using our Defra & European authorised vehicles which are fully insured for Pet transport. We also are fully compliant with a new Operator License which came into effect May 2022. 101 Pet Express offer a fleet of new Superb, modern specifically designed vehicles with large comfy fixed crash tested cages, Independent air con and additional electric fans for a smoother safe journey for your Pet. High quality Animal delivery service door to door. More than just a Courier we are passionate and put your Pet first every time. Your pet isn’t like mail order we deeply care how family pets are transported & logistics behind each journey. Trustworthy & Safe voted the Best European Pet Courier for 2023 & Customer Service Excellence 2023 by SME. Awards finalist in FTA Van 2023 and Animal Award finalist 2023 🏆


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

187 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(187)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

thanks 101 pet express!

thanks to Amanda and Josh for transporting my new spanish galgo (and 3 others) to the north east. The transfer from the Spanish transporter went without hitch and we were informed constantly of how the dogs were travelling. Fantastic communication. My dog and the other 3 that were also travelling arrived safe and happy. Fantastic service

22 juillet 2023
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Réponse de 101 Pet Express

Angela it was a complete pleasure all the dogs behaved so well after a long journey it was great to be met with smiles. It’s also lovely to hear you found the communication fantastic we try hard to give accurate updates. Have lots of fun with your new furry family member and thanks for adopting a Galgo 🤗🐾

Noté 5 sur 5 étoiles

Amanda and Josh gave great service with…

Amanda and Josh gave great service with regular updates and took wonderful care with my dog travelling from Spain.

22 juillet 2023
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Réponse de 101 Pet Express

Thank you for leaving such positive feedback regarding our service it’s much appreciated. Especially nice to learn the updates were helpful we feel it’s vital owners are kept updated. Enjoy your lovely new addition 🐾

Noté 5 sur 5 étoiles

Fantastic service, Happy furry babies = Happy humans

Moving House & countries- Transportation of 3 dogs and 4 cats, France to UK

What a fantastic service, I am highly impressed 🤗 Amanda was great from my initial queries, explaining how they operate and the value add, the end to end process and she was very accommodating with our preferred dates ensuring we got the best deal.

Communication was excellent throughout and I could not have asked for more.
John arrived on time, paperwork completed and signed.

The van was superb !! This is one of the reasons I chose 101 express. Huge and comfortable cages, my 46 kg Belgium Swiss could stand up in his cage.
My cats could climb the cages when they wanted to amuse themselves.
Spacious, secure & comfortable with water bowls. The cats had litter trays. Lighting & air conditioning & extra room in the van to load dog beds, their food etc.

The attention to detail was superb throughout, from paperwork, arrival at both ends, loading of the animals & their care during the journey.

During the journey, the dogs got a few stretches and I was sent pictures.
At the tunnel port, I was kept updated when they cleared the paperwork, were waiting to get on the train & arrival in the UK.

We needed a second van as max 5 animals were allowed per vehicle.
Josh met John at the port and then they re- grouped all the animals after the tunnel crossing and Josh drove the van to our house in the UK.

The live tracker was excellent, you get all excited the closer they get.

My animals were happy and content.
My husband & son were excited to receive them in the UK.

Happy animals = Happy humans

A huge thank you to Amanda, John & Josh, you guys are amazing 🤩
Highly recommended, look no further, these guys are the business!!!

20 juillet 2023
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Réponse de 101 Pet Express

We are thrilled to receive your very kind and detailed review. It really will help other owners have confidence in booking with us for a big or small move. We are super proud of the all the vehicle customisation and feel they offer the very best in pet transport for comfort and safety no expense was spared. We also feel it’s extremely important to offer tracking and updates so everyone is fully aware of the pets progress along the route. It can be very addictive watching them on the map! I have shared your review with the wider team who are very grateful and also would like to wish you all the best of luck in your new home and for choosing us to transport your VIP’s 🐾

Noté 5 sur 5 étoiles

Amanda and her team are amazing

Amanda and her team are amazing - so attentive to detail and they always take the time to explain things thoroughly by phone or email. We had complete confidence in them driving our puppy over from the UK to Switzerland. Thanks so much to you all for providing such a professional service.

18 juillet 2023
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Réponse de 101 Pet Express

Thanks Kate, so pleased we could help bring Rigby home to her family. It was a pleasure to transport her she was adorable and travelled very well. Thank you for trusting us with her and we have loved seeing the new settling in photos she certainly has made herself at home. Enjoy every second 🐾

Noté 5 sur 5 étoiles

Amazing experience!

Really friendly guys, super communicative with updates and felt like they really cared about the animals. Very thoughtful and made the whole process transparent and drama free :) thank you!!!!!

15 juillet 2023
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Réponse de 101 Pet Express

Thanks for the kind review 🐾

Noté 5 sur 5 étoiles

101 Pet Express ⭐️✨🐾🐶

101 Pet Express, have been the most punctual, easy to deal with companies I have ever dealt with! They made the process super simple from start to finish from Gibraltar to Doncaster and even when I had a small bit of panic the night before they ensured me all would be ok to get our Brucey home! Updated the whole way home made me feel more comfortable that our dog was in amazing hands.. I truly believe anyone looking to transport their puppers or pets home should only go this way. Amanda, John, Chris and lovely Lola made Bruce’s journey home super enjoyable and relaxed! Thanks again I will forever be your number 1 supporter ❤️

14 juillet 2023
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Réponse de 101 Pet Express

Bruce was adorable and a complete pleasure to transport. We never take for granted the trust owners place in us on these long journeys so it was great to read you felt relaxed with the service. Thank you for your support and the lovely welcome home video 🐾 The team wish you the very best and hope you and the family settle quickly back in your new home here in England. If you ever need a dog sitter Lola is available 🤣

Noté 5 sur 5 étoiles

Josh cares for the animals like they are his own.

Josh is just brilliant with the dogs in transit. He cares for them like they are his own. When we picked our little dog up she was very calm and I'm sure most of that was due to the gentle care she'd had en route. Couldn't recommend them enough!

15 juillet 2023
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Réponse de 101 Pet Express

Thanks Rachel for your very kind words it means a lot and helps reassure new owners about the care we offer during transit. Your recommendation means the world and I have shared your comments with Josh and the wider team. We hope you have loads of fun with your new family addition 🐾

Noté 5 sur 5 étoiles

I cannot thank the team enough

I cannot thank the team enough. They were very helpful in sorting out the mine field that is bureaucracy. They were very informative during the whole process and took the stress out of the whole experience. They kept me updated during the day whilst journeying across Europe. Will strongly recommend them to breeder friends 👍. We'll done guys 😊

10 juillet 2023
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Réponse de 101 Pet Express

We very much appreciate this feedback Darren. Very happy to have been able to help with all the bureaucracy and stress from being able to bring your kitten home the correct way. Massive thanks for the recommendation 🐾

Noté 5 sur 5 étoiles

Experienced and very nice

Amanda was very helpful with all the preparations and Josh proved to be a very nice and experienced professional to whom we gladly entrusted our kitten.

10 juillet 2023
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Réponse de 101 Pet Express

Thanks Fred for leaving such a nice review. I am pleased you found the service to be professional and glad we could help with export documentation. Hope to assist in the future again. 🐾

Noté 5 sur 5 étoiles

101Pet Express have brought me two of…

101Pet Express have brought me two of my pets now, my cat and now my dog. They were fabulous both times, keeping me updated all the way and caring for them so they were as comfortable as possible during the journey. Thank you for looking after them during what is such a stressful time.

8 juillet 2023
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Réponse de 101 Pet Express

Thanks Sally - Anne for your very kind words it was a complete pleasure to help again. So glad we have been able to take a little of the stress away and you find our service to be caring. We have shared your lovely review with Josh and the wider team 🐾

Noté 5 sur 5 étoiles

An epic journey

Moving house is never easy but moving countries is a major undertaking. Amanda and John collected, transported, and delivered our 4 needy rescue animals from our home in Southern Spain to Somerset with incredible love and care. An epic journey lasting 2 nights and 3 days, in a luxury air conditioned van, our 2 dogs and 2 cats received 5star treatment throughout. Photos and videos sent en route put our minds at ease and we are now all finally settling into our new home. We cannot praise 101pet express highly enough. Thank you.

11 juin 2023
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Réponse de 101 Pet Express

Thank you Sylvia for leaving such a lovely review it’s very much appreciated. We are very happy to hear you’re settling in to your new home and we hope you all have years of happiness. 🐾

Noté 5 sur 5 étoiles

Very pleased with this service

Very pleased with this service. I used them from Scotland to Cheshire. Very helpful and empathic in difficult circumstances. Quick to offer a convenient date and friendly and efficient communication at all stages. Very reasonable cost in comparison with competitors once one factors in fuel and overnight for DIY. Crucially your pet travels in welfare supervised space and comfort rather than confined to a box. In my case the team were horrendously and blamelessly caught in a motorway holdup which would have been a nightmare on my own. They handled it with calm and professionalism and exemplary messaging. Cat was safely delivered late but safe and without stress. Highly recommended.

2 juillet 2023
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Réponse de 101 Pet Express

Thank you for trusting us to help move Chulym he was an excellent passenger even with that awful delay on the M6. We are grateful for all your patience and we know he is settling in well. It’s much appreciated leaving such a lovely review.

Noté 5 sur 5 étoiles

Good and Clear Service

Amazing Service and clear communication throughout the journey. I couldn't be happier with how they treated and cared for my lovely boy. Would definitely recommend and use again in the future!

1 juillet 2023
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Réponse de 101 Pet Express

He was such a joy to transport ! Hope he is settled back in with you and enjoying lots of snuggles. Thanks for leaving such a lovely review 🐾

Noté 5 sur 5 étoiles

Excellent service 🐕‍🦺

Great communication. Kept us updated on everything and made sure the doggy was comfortable the entire time

1 juillet 2023
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Réponse de 101 Pet Express

Much appreciated Aidan, Storm was a star and took the journey in his stride. It really helps other owmers to read such nice positive feedback. 🐾

Noté 5 sur 5 étoiles

Incredibly reassuring service

John and Amanda moved our two cats from Leicestershire all the way to Scotland, they kept in contact with us through out, giving us updates on how they were handling the journey, and also had a live tracker to see the progress, very friendly and caring people, my cats had a smooth journey with them and settled right in to their new home. Would recommend 101 pet express to anyone. Fantastic service, really put us at ease.

1 juillet 2023
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Réponse de 101 Pet Express

Thanks Kerry, we loved transporting them both. Such lovely friendly cats enjoyed the space and freedom of the large cages and settled quickly on the journey. We loved seeing the welcome home videos 😻 We trust you alls style quickly into your new home.

Noté 5 sur 5 étoiles

Experts in pet transport.

Josh carefully, safely, and affectionately transported our Mauritian stray dog, Prince, from Heathrow to County Durham. As Prince is of very timid nature and rather stressed by the flight, Josh spent time earning his trust to get him into our home. The transport vehicle was immaculate. Pricing was extremely fair. I would highly recommend his services. Thank you so much. From Brendan and Grace.

30 juin 2023
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Réponse de 101 Pet Express

Thanks Brendon, it’s very much appreciated your kind feedback it’s nice to read and we have shared your comments with Josh and the 101 team. We are thrilled you liked the vehicle, pricing and service. Thank you for recommending 101 Pet Express 🐾

Noté 5 sur 5 étoiles

Awesome and professional service!

We had Josh and his team assist us from the West Midlands to York and they were absolutely fantastic. The pets arrived safely, and well looked after!
We had to rearrange the pick up and drop off times due to issues OUR end and they were happy to work around us, including waiting for us at their own inconvenience.
Fantastic Service!

17 juin 2023
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Réponse de 101 Pet Express

It was so lovely we could help with the move it was a pleasure to meet you all. So pleased you found the service Fantastic. Hope your first night in your new home has gone well and all the pets quickly settle into their new surroundings. I really appreciate you leaving this review at such a busy time. The team at 101 wish you lots of luck and happiness. Thank you for choosing 101 Pet Express 🐾

Noté 5 sur 5 étoiles

What an amazing team

What an amazing team. We have used 101 many times before. Always go the extra mile and we know the dogs will always be their first priority.
A huge thanks to Josh and the team.
We definitely won’t use anyone else.
Simply the best.

10 juin 2023
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Réponse de 101 Pet Express

Well what a trip Louise ! We are very grateful for your very kind review and also pleased to read all the dogs are now settled. Thank you for trusting us and we hope to help again. 🐾

Noté 5 sur 5 étoiles

Josh was an excellent courier

Josh was an excellent courier. Very friendly and put me very much at ease on what I knew would be personally, a very difficult day. He delivered my dogs to their new home safely with due care and attention. Thanks again Josh!

5 juin 2023
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Réponse de 101 Pet Express

Thanks Victoria for sharing your experience it was my complete pleasure helping with the move. I know it was a difficult day and I hope the updates helped. Appreciate your time in writing this review. Thanks Josh 🐾

Noté 5 sur 5 étoiles

Excellent service

Excellent service, really cared about my Basenji's, kept both parties informed throughout the journey to me from Cumbria to London. Would thoroughly recommend. 5 star service

5 juin 2023
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Réponse de 101 Pet Express

Thank you Bernie for your great feedback it was our absolute pleasure to transport your 2 gorgeous dogs. What a sunny day we had for the transfer! I have shared your review with the wider team and we all hope you have a wonderful time being reunited. Thank you for booking with 101 🐾 Josh

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