Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I made a order long back of 2 magsafe wallet got one but no details about the other please refund the money have tried contacting the customer care multiple times. Order ID : #111122175. Please look i... Voir plus

Noté 5 sur 5 étoiles

So happy I ordered from Eleven Orbs! Really professional and nice people, sent me the design drafts soon after placing the order, and it really showed they cared and put in good work into the design.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This is really pathetic, I have paid for the order & it’s mentioned that you will receive a confirmation on Email its more than 24 hrs. I have been trying calling on “+91 99816 41268” but always a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Order was placed for an Airpods gen 1 clear case and a magsafe wallet. Order was also a prepaid order. Placed on 17th Feb and confirmed by the company on 18th Feb. Today its been a week and there is n... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires pour téléphones mobiles
  2. Boutique d'accessoires de mode

Écrit par l'entreprise

Premium Phone Cases and Accessories.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(40)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Placed an order for a phone case

Placed an order for a phone case. Now that i am trying to open my order, the site is no longer visible. I am not sure it they are scamming people or not. I have tried contacting them, there’s no response. I need my money back.

11 novembre 2024
Avis spontané
Logo de Eleven Orbs

Réponse de Eleven Orbs

Hey, we are sorry for the delay due to festive holidays we are currently facing a delay in shipping orders. Please share your order details so we can escalate it for you.

Noté 1 sur 5 étoiles

One of the worst experience with eleven…

One of the worst experience with eleven orb i had place the order on 26 and its been 6 days my package has been not picked up . I had searched this company in google and read the reviews many people are facing this problem regarding order is so late delivered this is my last time with this company i will never order again ... i wouldnt have given this star also .....poor services
I have mailed u on your email id also
And my package details are
Order id #11113694
Awb no 19041528527166
And i had checked today also on 1feb its still not picked up .

31 janvier 2024
Avis spontané
Logo de Eleven Orbs

Réponse de Eleven Orbs

We have tried calling you, multiple times. Please call us back asap so we can assist you further.

Noté 5 sur 5 étoiles

the overall experience was fabulous it…

the overall experience was fabulous it was so smooth and the case quality is unbelievable! the delivery was right on time too

23 juillet 2023
Avis spontané
Logo de Eleven Orbs

Réponse de Eleven Orbs

Thank you! We are glad you loved the case :)

Noté 5 sur 5 étoiles

My order was having some difficulties…

My order was having some difficulties being processed but Simar helped a lot , and made sure that it gets delivered on time! I really appreciate it and he/she was really kind too! Thank you Simar

22 juillet 2023
Avis spontané
Logo de Eleven Orbs

Réponse de Eleven Orbs

Thank you soo much! Glad we could help :)

Noté 1 sur 5 étoiles
Logo de Eleven Orbs

Réponse de Eleven Orbs

Hey, thanks for reaching out. We are really for the experience you had. Please share your Instagram username and Order ID with us on aryan@11orbs.com as soon as possible. Will ensure a detailed investigation is done to find the cause and the issue is resolved. We hope to serve you better.

Thank you!
Customer Experience Team
Eleven Orbs

Noté 1 sur 5 étoiles

The quality of the product is really…

The quality of the product is really bad even after trying to get in contact with customer support was not able to and printing on the case started to fade within 2 days of use

20 janvier 2023
Logo de Eleven Orbs

Réponse de Eleven Orbs

Hey, thanks for reaching out. We are really for the experience you had. Please share your Order ID with us on aryan@11orbs.com. Will ensure a detailed investigation is done and the issue is resolved. We hope to serve you better next time.

Thank you!
Customer Experience Team
Eleven Orbs

Noté 1 sur 5 étoiles

Scammers beware!!!

Order was placed for an Airpods gen 1 clear case and a magsafe wallet. Order was also a prepaid order. Placed on 17th Feb and confirmed by the company on 18th Feb. Today its been a week and there is no communication from the company about the status of my order. The shipping company also shows that pickup was manifested and now after so many days pickup has also been cancelled. None of my calls are being answered and I have screenshots of all these points of information for proof and reference. Pathetic service. DO NOT GIVE THEM YOUR MONEY.

23 février 2023
Avis spontané
Logo de Eleven Orbs

Réponse de Eleven Orbs

Hey, thanks for reaching out. We are really for the experience you had. Please share your Order ID with us on aryan@11orbs.com. Will ensure a detailed investigation is done resolve the issue. We hope to serve you better.

Thank you!
Customer Experience Team
Eleven Orbs

Noté 1 sur 5 étoiles

This is really pathetic

This is really pathetic, I have paid for the order & it’s mentioned that you will receive a confirmation on Email its more than 24 hrs.
I have been trying calling on “+91 99816 41268” but always a Switch off
I need my money back.
There is no such service of Express Air deliveries, I am highly disappointed.

19 janvier 2023
Avis spontané
Logo de Eleven Orbs

Réponse de Eleven Orbs

Hey Raj, we are really sorry for inconvenience caused. Tracking details are usually shared for all orders within 24hrs although Sometimes pickups can be delayed due to operational issues. I’ll ensure your issue is resolved within 24-48 hrs.

Noté 5 sur 5 étoiles
Logo de Eleven Orbs

Réponse de Eleven Orbs

Hey Jitender. We understand that the order has been delayed due to festive season courier partners are dealing with high volumes. I have checked the status of your order and tracking details were shared on your email. It had been picked up on 28th September and is already in Transit. Please send us and email on info@11orbs.com if you need any further assistance. I have escalated it for urgent delivery the expected date of delivery is 4th October. We hope to serve you better in the future :)

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