1Training Avis 1 830

You will enjoy your training courses but dont expect paying and getting your certificate posted you be waiting get told its sent .when its over 3 months still

Thank you, Liana Mendis — today’s video call really helped me understand what to study and how to approach it.

The Teams interaction call with my mentor, Anna Taylor, was a very positive experience. She was highly knowledgeable and supportive throughout the session, and was able to answer all of my queries clearly and effectively. Her communication was professional and well-spoken, which made the discussion easy to follow and engaging. I also appreciated her willingness to offer continued assistance throughout the course, which gave me confidence moving forward. Overall, it was a very helpful and reassuring session.

Liana was welcoming with a very nice hospitable way about her.

I completed their course package over three months ago and was promised an exam voucher as part of what I paid for. It's now been nearly three months since I first requested the voucher, and despite multiple follow-ups and promises that the issue is being "escalated," I still have nothing.

Their customer service is non-existent. No concrete updates, no realistic timelines, just empty promises and excuses. I paid for a service that included an exam voucher, and they simply haven't delivered what was promised.

Three months later and I'm still chasing them for something that should have been provided immediately upon course completion. Absolutely unacceptable business practices.

Save your money and go elsewhere. There are plenty of other training providers who actually deliver what they promise and respect their customers' time.

Will not recommend.

Completed a course months and months ago. Had to ask every week for my certificate which I still don't have now.all I was told is that there as an issue with sending certificates at the moment this was before months before Christmas. I have sent further emails asking for this. I enrolled in another course with them last year aswell and paid upfront I won't be doing it if they don't supply certificates. So I have lost money because of this. Impossible to get in touch with. The phone just rings and rings no answer the WhatsApp message doesn't get looked at. All round terrible website and I believe it is a scam

I paid £474.05 on 8 November 2024 to Imperial Learning Ltd (trading as 1Training) for a PRINCE2 Foundation course including an exam code.

I completed the learning and requested my exam code on 25 September 2025. I submitted a formal complaint on 29 October 2025.

Months later, the exam code has still not been provided. I have repeatedly been told there are “technical issues” with no resolution or timeframe.

As a result, I have been unable to complete the qualification and no longer have access to the learning materials. This has directly impacted my ability to apply for jobs while unemployed.

Trading Standards are now involved. Based on my experience, I would strongly advise caution before purchasing from this provider.

SCAM

Don't sign up, report to Police ASAP when you come across this website.

No exam voucher received for months.

Absolute con. It’s not real. Take your money then no course. No response to email WhatsApp number is invalid and the phone number is a voicemail. Con artist

If I could give 0 stars I would. Paid over £800 for PRINCE2 course including exams. Despite requesting the exams as instructed I never received them. When trying to discuss the issue or request a refund you just get completely ignored. Yet message to enquire about paying for a course and they reply straight away. Absolute scam, I will be reporting to Trading standards and pursuing legal action. Avoid at all costs.

I booked the PRINCE2 Practitioner Course (Edition 7), but I still haven’t received my exam voucher. I attempted to take the exam in October 2025 and have followed up several times since by email and through the complaint form.
Initially, I was told the voucher would be issued, and my expiry date was extended, so I waited as advised. However, months have now passed with no further updates, and none of my recent messages have been acknowledged. My access to the learning platform is about to expire, and I have spent hundreds of pounds without being able to sit the exam.
I would appreciate this being resolved urgently by issuing my exam voucher immediately or providing a full refund. The lack of communication and delay has been extremely frustrating and disappointing.

Well-structured Forex course with clear explanations and a straightforward certification process. Recommended.

Pathetic company, a complete fraud.Bought a Prince 2 foundation course. Never got a voucher for exam. There is no one to talk to. There is a chatbot that no one responds on. Complete fraud, stay away.

He was friendly and welcoming. He explained everything in details.

I would strongly advise exercising caution before registering with this organisation for any certification. My experience has been extremely disappointing. I purchased the ITIL Foundation course in November 2024 and requested my exam voucher in May 2025. Despite multiple follow-ups, I have not received the voucher to date.

Their phone lines have been consistently unreachable, and my emails have gone unanswered. Based on this experience, I would recommend retaining your funds and considering alternative, more reliable providers.

I recently completed the Diploma in Office Administration & Reception (Free) course on the 1Training website, and it has been an excellent experience.
The content is well-structured, clear, and highly relevant — making it easy to understand and apply in practice.
During my training i lost a password and the support team was responsive and helpful throughout the process.
Based on my experience, I highly recommend 1Training to anyone looking to develop new skills or enhance their professional knowledge.

It was very interactive and all my question were addressed comprehensively

My mentor is Gihan Yatelle

I signed up for the PRINCE2 Agile course around June 2024, but I still haven’t received my exam voucher. I first started asking about it back in January 2025 and have followed up several times since by email, through the complaint form, and over the phone.

At first, I was told there was a system issue, so I waited as advised. But months have passed, and now no one is replying to any of my messages. My access to the learning platform is about to run out, and I’ve spent hundreds of pounds with nothing to show for it.

I’d really appreciate someone sorting this out urgently or issuing a refund. This has been very frustrating and disappointing.

I recently completed the Office Administration training with 1Training.com, and I must say it exceeded my expectations. The course was well-designed, with clear and comprehensive materials that were not only easy to follow but also incredibly practical. The knowledge and skills I gained from this training are directly applicable to my day-to-day tasks, making me feel much more confident and efficient in my role. The flexibility of the course allowed me to learn at my own pace, which was a huge plus.
I found the content very engaging, and it covered everything I needed to know to excel in office administration. The practical exercises were particularly helpful in reinforcing what I learned.
Overall, this training was extremely fruitful and valuable. I would highly recommend 1Training.com to anyone looking to upskill or gain new knowledge in a practical and effective way.

I have been waiting for my Prince 2 exam voucher for about 2 years now (not an exaggeration). Lost count of how many times I have chased.