Excellent company to deal with
Excellent company to deal with. Clothing returned as it didn’t fit. Posted package on Monday 16th. Credit refunded on Wednesday 18th. Brilliant!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Excellent company to deal with. Clothing returned as it didn’t fit. Posted package on Monday 16th. Credit refunded on Wednesday 18th. Brilliant!
I have ordered twice from this company and have been pleased with the fit, style and quality each time. Down the track I had an issue with one item and they very kindly replaced it. I am very grateful for the customer service I received.
I have ordered twice off this company and are extremely happy with both the product and service I have received. Will certainly order again as clothes are good quality and delivery to NZ both times was without a problem.
I note the nasty OTT review below. My experiences with this company have been nothing but fabulous. Their clothes are very nice quality. Communication is quick and helpful. I've had to return a few items due to my getting the size wrong and I've been very promptly refunded or sent an exchange quickly. They're quick to send all your orders. Only wish is if they could also have a bigger size model for their clothes and not just a slim size. I highly recommend them and their beautiful quality clothing and service. Thank you Andy.
I was offered a 10% discount for my first order, I placed an order but I did not receive the promised 10% discount. I emailed them and Andy responded by trying to mislead me by stating that the code couldn’t be used in conjunction with any other promotions.
I informed Andy that it absolutely does not state that MYFIRST10 cannot be used in conjunction with other promotions.
In fact, there are no terms and conditions listed that would prohibit combining this offer with others.
Given this, I kindly requested that the 10% discount be honoured as per the promotional terms presented at the time of purchase.
Should this issue not be resolved promptly, I will be compelled to cancel the order in its entirety and file formal complaints with the ACCC and the Office of Fair Trading for misleading or non-compliant business practices.
Andy immediately canceled and refunded my order and I will be proceeding as promised with my formal complaints to the authorities.
Do better Andy.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.