Banner for 3StepDivorce™

3StepDivorce™ Avis 

2 251
•
TrustScore 2.5 sur 5

2,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

After filing out the forms and reviewing it I had a question so using the tabs issued a question through the provided email. That was June 16th and the first email response was that someone would repl... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

You have forced me to close the credit card that you received another $84 payment after l clearly stated that your service is a scam and that your response to complaints is tiresome and slow. You made... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

What should have been a simple straightforward divorce turned into a 6-month nightmare. Mistake after mistake made. When I pointed out a fee had already been paid, was documented by them, the young... Voir plus

Noté 5 sur 5 étoiles

I used 3 Step Divorce in New York State for an uncontested divorce without dependent children. The questions were quick and easy, and the printed copies arrived promptly. The filing instructions were... Voir plus

À propos de l'entreprise

  1. Service juridique de gestion des divorces

Écrit par l'entreprise

3StepDivorce™ is online software that helps you prepare your own state and county specific divorce forms addressing your property, debt, children, and any other relevant issues. You will easily complete your divorce forms and follow the step-by-step filing procedures to file your own divorce. Your divorce forms are provided instantly online for viewing, editing, and printing.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(2 251)

10 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Disappointing, almost useless service

Your website promises a process that is incredibly easy and straightforward, which is why I thought it would be right for me. My husband and I have no significant debt, no major assets, and have been separated for 20 years.

Maybe I should have known better, but I paid you, completed the forms with basic information, and then proceeded to read the Illinois Filing Instructions. I believe that I have a basic level of intelligence and am considered to be thoughtful and organized, which is why I cannot figure out how the process you've outlined after simply providing forms is considered manageable, much less simple for most other users.

I will not be taking the steps I need to at this point and don't have money for a lawyer to supplement what I've already paid for (as you recommend at various points) or to start from the beginning, but having read about payment, do not expect you to do the right thing and provide a refund.

I just wanted you to know how disappointed and frustrated I am by the difference between what you promised and what I am left with.

8 janvier 2022
Noté 1 sur 5 étoiles

Less than satisfactory

Less than satisfactory. I was disappointed when I logged back in to the site after the Initial log to finish my paper work. I found it nearly in possible time go back and complete all unanswered questions.

I ended up hiring a lawyer and pay them to file it. Money well wasted.

4 janvier 2022
Noté 1 sur 5 étoiles

Caution, Some Courts/States dont like the format

None of the forms we used were accepted by the court in New Hampshire for my simple, uncontested divorce. We were not even splitting things up...
I thought this would be perfect for a simple divorce by using this site, and it was until everything was rejected by the court because the format was not the same as what the state provides. So I had to redo everything on their forms. Big waste of $300. The case worker was very helpful filling everything out, more so than this site, and best of all TOTALLY FREE!!!

31 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Not Happy

My forms were all messed up and it took forever to fix them at the courthouse. Definitely made things more confusing, waste of money. I’m super poor. I feel like this is a scam.

13 décembre 2021
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Jen,

Thank you for reaching out to us and providing your feedback. We do want to apologize for your experience with our forms. We do strive to stay on top of keeping our forms updated. We would like to offer you a refund because of the difficulty you faced in court. If it's possible, can you send us an email to 3stepdivorce@nolo.com to request your refund. Please include your account information, state and county of the courthouse you filed in and any other feedback from the court. This will help us determine what information we need to have updated.

Noté 2 sur 5 étoiles

Docs out of date

I ended up hiring an attorney to review as the docs looked outdated. Attorney confirmed, docs were from about 8 years ago, attorney ended up working them up himself as fixing the out of date docs was more difficult then just starting over. If the divorce is uncontested just find an attorney that will work up docs for a reasonable price and go that route.

24 novembre 2021
Noté 5 sur 5 étoiles

Day off

I think getting a divorce was right for me and I liked 3 step divorce

20 novembre 2021
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Daniele,

Thank you for taking the time to leave us a positive review! We appreciate the feedback and are happy to know that the Online Divorce Product worked for you.

Noté 5 sur 5 étoiles

Very courteous and helpful with…

Very courteous and helpful with Everything, and would recommend if that’s the company you would like to use; they’re all different, and they’re very helpful with customer support

11 novembre 2021
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Shawn,

Thank you for taking the time to leave us a positive review! We appreciate the feedback and are happy to know that the Online Divorce Product worked so well for you.

Noté 5 sur 5 étoiles

This was the greatest an easy way to do…

This was the greatest an easy way to do a no-contest divorce all the paperwork was done for you. You just give them the information and printed out take your petition to the file Clerk pay your 297.00 wait on your letter from the Judge and go to court give your final decree and wait for divorce papers. No stress🦋
Jannetta Hooks

10 novembre 2021
Avis spontané
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Jannetta,

Thank you for taking the time to leave us such a positive review! We appreciate the feedback and are happy to know that the Online Divorce Product worked so well for you.

Noté 5 sur 5 étoiles

Easy

Easy, convenient and affordable

8 novembre 2021
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Nesbit,

Thank you for taking the time to leave us a positive review! We appreciate the feedback and are happy to know that the Online Divorce Product worked for you.

Noté 2 sur 5 étoiles

I really felt like 3StepDivorce was…

I really felt like 3StepDivorce was going to guide me through the process after reviewing the site and related testimonials, but I found that the order and organization of the required documents is off and I still had to spend far too much time waiting on hold with the court staff to make sure I had the correct forms, which are all on the county site anyway. This was a waste of money.

6 novembre 2021
Noté 3 sur 5 étoiles

beware

This is the thing - the claims for 3StepDivorice make it seem so simple, they create the forms and you just file them with the court, they say they give you exact instructions on how do to that, but that's not actually not accurate. They do help you generate the forms -- but in my state you can generate the same forms for free on the legal aid site. We spent a lot of time completing the forms, but then it got really confusing. The directions at the end talked all about making copies and paper clipping them together and then it essentially said you had to bring them to the courthouse, so in my research in figuring out how to do that I found out that those are old instructions, everything has to be e-filed unless you get some kind of waiver and there are zero e-filing instructions on the document and in fact all of the instructions are very confusing. There is also another form our state requires that they did not provide. Also nowhere before you begin do they tell you there is an additional filing fee through the court. The bottom line is they make it seem like they do more than they do the instructions are outdated. If you do some research you may find your state's legal aid site provides the same program and must better information for free. Also my state requires a class, which they want to you "buy" through the website but there was a significant mark-up in price and there is really no advantage to signing up for it through them. On the positive note, after I figured out it was pretty much useless, they did refund our money promptly.

2 novembre 2021
Noté 1 sur 5 étoiles

It says that you will get your money…

It says that you will get your money back, thats not true. Regardless you will pay. Emailed immediately after purchasing and still haven't heard anything back..still getting charged.

28 octobre 2021
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Em,

Thank you for reaching out to us. We appreciate your feedback. We have not received a refund request from you. Please submit your request by emailing 3stepdivorce@nolo.com and we would be more than willing to process your refund.

Noté 5 sur 5 étoiles
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Dorene,

Thank you for taking the time to leave us a positive review! We appreciate the feedback and are happy to know that the Online Divorce Product worked for you.

Noté 3 sur 5 étoiles

Check with your county first!

I found the platform to be easy to follow and was very comprehensive. It was so comprehensive that I found it to be time consuming and cumbersome to complete. I didn't realize how much so until I attempted to get the forms notarized to file with my county. They would not notarize them without a case number. I couldn't get a case number without filing. I called the county and learned that their own forms, which were downloadable on the county website were much simpler and did not require notary, only signatures. Shame on me for not checking there first. I could have saved myself $300 and a lot of time by starting out calling my county courthouse! I imagine though that with counties that are not as user friendly as mine this would be a very beneficial program.

26 octobre 2021
Noté 1 sur 5 étoiles

Call your local courthouse before…

Call your local courthouse before paying for this service. I wasted money.

21 octobre 2021
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Heather,

We apologize for your experience and for the inconvenience. A refund has been issued.

Noté 4 sur 5 étoiles

Easy to use.

Easy to use and navigate.

21 octobre 2021
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Raymond,

Thank you for taking the time to leave us a positive review! We appreciate the feedback and are happy to know that the Online Divorce Product worked for you.

Noté 3 sur 5 étoiles

Too "easy" to be true

I think that if you have already had a divorce in your past, then this might be a good option for you but if you are an average person with no lawful background then this is not as easy a process as described. I think its a good thought but there should really be a worker assigned to each profile made on the sight to help them through the process.

19 octobre 2021
Noté 1 sur 5 étoiles

Just don’t. It’s such a rip off.

Sure they give you all the forms but they take the absolute bare minimum information. They leave you to fend for yourself on the harder parts but give you information sheets. All of these forms can be found on your county information website. What they provide is basically holding the pen while you spell your name. Avoid and just print your own forms. They don’t actually help with anything of substance.

12 octobre 2021
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Rebecca,

We do have a refund policy if you feel that you cannot use the forms. Please contact us by sending an email to 3stepdivorce@nolo.com.

Noté 1 sur 5 étoiles

I was just checking out how much it…

I was just checking out how much it cost and filling out the paperwork and you charged me.

I tried to stop the payment but I couldn’t.

I don’t want your service

I want my money back.

4 octobre 2021
Logo de 3StepDivorce™

Réponse de 3StepDivorce™

Hi Davette,

We are sorry to hear that. Our customer service team will be reaching out to you shortly to help resolve this matter for you.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus