I was confused about an offer and Mada was very efficient, super quick and friendly. She explained so I understood perfectly and sorted my problem in less than 3 mins! Brilliant customer service! Tha... Voir plus
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Ok I did enjoy here until the cracks appeared..they have a bonus where you deposit and wager £15 then you spin the wheel for up ro 2000 shop points ..I deposited and did the wager and won some points... Voir plus
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Decided to give this casino a try, I must say i had a great experience games were great and had a small win which was nice and added to the great entertainment .I had a query so I headed to live chat... Voir plus
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Alina quickly connected with me and dealt with my questions quickly and politely. Love little interaction
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À propos de l'entreprise
Écrit par l'entreprise
Top UK bingo site, 888ladies is a homely place to play online bingo and slots, with a great community and tons of fun to be had!
Coordonnées de contact
Royaume-Uni
- 888ladies.com
4,3
Excellent
772 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and efficient help from Alexandra
Quick and efficient help from Alexandra
30 septembre 2025
Avis spontané
Réponse de 888ladies
Hi Miss T,
Thanks so much for leaving a review! We’re really happy to hear that our support agent was able to help and that everything got sorted to your satisfaction.
Here at 888ladies, we always aim to make your experience smooth and enjoyable, so it is great to know we are hitting the mark.
Enjoy the games, and we look forward to having you back for more fun soon!
Best wishes,
The 888ladies Team
Customer support was very helpful and…
Customer support was very helpful and resolved my issue no problems
27 septembre 2025
Avis spontané
Réponse de 888ladies
Hi Kelly,
We want to take a moment to thank you for your thoughtful feedback! It's always wonderful to hear from satisfied customers like you.
Our dedicated team is here to ensure you have an outstanding gaming experience, complimented by personalized customer support. We look forward to bringing you even more fun and excitement in the future.
Thank you for choosing 888Ladies as your gaming destination!
Kind regards,
888Ladies Team
Réponse de 888ladies
Hi there, Joyce!
We greatly appreciate the time and consideration taken while offering your feedback!
Here at 888Ladies, we value the quality and service offered to you since we want for all our players to have the best experience while playing with us.
Thank you again for the review and we wish you even more moments to enjoy all the games and prizes we have to offer!
Warm regards,
888Ladies Team.
Absolute stellar customer service
Absolute stellar customer service, Irina Z is fantastic at their job and helped me twice on two separate issues within an hour and resolved both problems promptly! 10/10
26 septembre 2025
Avis spontané
Réponse de 888ladies
Hi Bert,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
888Ladies Team
I just joined and I forgot to put my…
I just joined and I forgot to put my code in to get my bonus and I got lovely customer service employee called mada who kindly helped me sort the problem so lovely 🤩 thank you.
25 septembre 2025
Avis spontané
Réponse de 888ladies
Hi Emma,
Thank you for your feedback.
We sincerely appreciate your kind words and are glad our colleague delivered the high level of support we aim for.
We’re glad to have you with us and hope you keep enjoying all our games and features!
Thanks again for the great review!
Warm regards,
888Ladies
The customer support worker Alina T
The customer support worker Alina T. was lovely and very helpful, and patient haha. Thank you
25 septembre 2025
Avis spontané
Réponse de 888ladies
Hi Dylan,
Thank you for your review! It’s wonderful to know that our colleague delivered exceptional support. We appreciate you taking the time to share your feedback.
Warm regards,
888Ladies
Radu saw my problem straight away and…
Radu saw my problem straight away and rectified it
25 septembre 2025
Avis spontané
Réponse de 888ladies
Hi Sylvia,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
888Ladies Team
Mada is a legend
Mada is a legend, in no time at all answered all my queries, very polite.
22 septembre 2025
Avis spontané
Réponse de 888ladies
Hi Biscuit Tin
Thank you for your review! We’re delighted to know that our colleague delivered outstanding support. Thank you for sharing your experience!
Warm regards,
888Ladies
Denisa was extremely helpful with my…
Denisa was extremely helpful with my query! Fantastic customer service
17 septembre 2025
Avis spontané
Réponse de 888ladies
Hello Lisa
We really appreciate the time you took to leave us such a positive review. It’s fantastic to hear that you had a great experience with our slots and bingo games at 888 Ladies!
Your feedback means a lot to us, as we constantly strive to provide enjoyable games and a smooth experience for all our players.
Thank you once again for your kind words, and we hope to see you back soon for even more enjoyable play at 888 Ladies.
Warm regards,
888 Ladies Team
Doorthea was very helpful.
17 septembre 2025
Avis spontané
Réponse de 888ladies
Hi Hattie,
Thanks a ton for your lovely feedback!
We are thrilled to hear that our Customer Support was helpful and managed your expectations. Our team works hard to create a fun and supportive gaming environment, and knowing our agents made a positive impact really means the world to us.
We hope the good times keep rolling and that you continue to enjoy everything Wink Bingo has to offer. Thanks again ,we truly appreciate it!
Warm wishes,
The 888ladies Team
Great customer service from Denisa m
Great customer service from Denisa m
16 septembre 2025
Avis spontané
Réponse de 888ladies
Hello Khlo,
We’re so grateful that you took a moment to share your review with us! It’s absolutely wonderful to hear that our support agent was able to help you effectively and that your issue was resolved just the way you wanted.
At 888Ladies, we’re committed to giving you the best gaming experience and support possible. Your lovely feedback truly motivates us to keep reaching for the stars!
We hope you keep enjoying our games and have many more exciting moments with us in the future. Thank you once again for choosing us, and we can’t wait to welcome you back soon!
Best regards,
The 888Ladies Team
Very cool Sabrina
13 septembre 2025
Avis spontané
Réponse de 888ladies
Hi Marek!
Thank you for your kind feedback! We're glad to hear that our team was able to assist you quickly and efficiently.
If you ever need help again, don't hesitate to reach out , we're always here to support you!
Best regards,
888Ladies Team,
I contacted the help line about my free…
I contacted the help line about my free spins etc .
Denise was my assistant and she was absolutely amazing .
I hadn't registered the correct code and she sorted it out and arranged for me to get them regardless of it being my mistake . She was friendly , and efficient . Thank you Denisa 😊
11 septembre 2025
Avis spontané
Réponse de 888ladies
Hello, Linda!
Thank you so much for taking the time to leave a review of our slots and bingo games at 888 Ladies. We're absolutely delighted to hear that you had such an enjoyable experience!
Our team puts a lot of effort into creating a fun and engaging environment for our players, so your kind words truly mean a lot to us. It’s always a pleasure to hear from happy customers like you.
Thanks again for your lovely feedback we look forward to welcoming you back to 888 Ladies soon for even more exciting games and prizes!
Warm regards,
The 888 Ladies Team.
Very helpful and understanding
Very helpful and understanding, sorted it efficiently and effectively,
Very appreciated thank you.
11 septembre 2025
Avis spontané
Réponse de 888ladies
Hi there, Debbie!
We greatly appreciate the time and consideration taken while offering your feedback!
Here at 888Ladies, we value the quality and service offered to you since we want for all our players to have the best experience while playing with us.
Thank you again for the review and we wish you even more moments to enjoy all the games and prizes we have to offer!
Warm regards,
888Ladies Team
Sabrina was very helpful
Sabrina was very helpful, polite and a pleasure to deal with.
7 septembre 2025
Avis spontané
Réponse de 888ladies
Hi Shona,
Thanks so much for taking the time to share your feedback! We're thrilled to hear that our support team left a good impression and we will make sure your kind words reach them.
It’s always our goal to make your experience with us smooth, enjoyable, and rewarding, so hearing this lets us know we’re headed in the right direction.
We really appreciate you being part of our community, and look forward to bringing you even more great experiences!
All the best,
The 888Ladies Team
Brilliant customer service
Brilliant customer service, I made a mistake on a promotional offer and adelina was lovely and sorted it straight out for me
6 septembre 2025
Avis spontané
Réponse de 888ladies
Hello Amelia,
Thank you for sharing your thoughts with us .We truly value your feedback. It is encouraging to hear that our support team was able to assist you in a meaningful way; your comments will certainly be shared with them.
Our team is constantly working to enhance your experience, so it’s great to know our efforts are making a positive impact.
We are grateful to have you with us and look forward to continuing to provide engaging and rewarding moments in the future.
All the best,
The 888Ladies Team
Quick response and resolve
Denisa M helped me sort my issue very quickly and easily.
4 septembre 2025
Avis spontané
Réponse de 888ladies
Hello Amanda,
We really appreciate you taking a moment to share your thoughts with us! It is great to hear that our support team made a positive impression and we will be sure to pass your kind words along to them.
We are always working to make your time with us fun, smooth, and rewarding, so it is wonderful to know we are on the right track.
Thanks again for being part of our community. We are excited for what is ahead and look forward to bringing you even more great experiences!
All the best,
The 888Ladies Team
Had an issue joining but resolved quickly
Had an issue joining but Chloe C on live chat had it resolved really quickly. Thank you so much Chloe really appreciated your help
30 août 2025
Avis spontané
Réponse de 888ladies
Hi Lynch,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
888Ladies Team
Avoid
Avoid, if you win to much they ask for ID, so spend ages sorting that, then, only let you play the boring games and block you ftom the others!!!!
29 août 2025
Avis spontané
Réponse de 888ladies
Hi there, Dawn!
We are sorry to hear that there has been any disruption caused by our verification process.
As a responsible and reputable operator in our industry, we are obliged to conduct regulatory checks to verify our customers' details at various stages of their engagement with us.
These checks involve requesting certain documents that meet both our internal standards and regulatory requirements. This allows us to maintain a safe and fair gaming environment for all our customers.
We are more than happy to investigate your case to see If we can get the matter resolved in a timely manner and have reached out to you via trust pilot form to collect your details.
Kind Regards,
888Ladies team.
i wouldnt evan give this site a 1 star…
i wouldnt evan give this site a 1 star there awful nearly 2 weeks ago now i won £424.00 tried to withdraw kept checkking the account and nothing they theen closed my account so i have spent the best part of 2 weeks on live chat to customer service which may i add is evan worse. i have sent in documents after documents in and still find myself haveing to go on live chat for a update when i asked for my email address to be changed due to a error i made. theyve declined changeing my email on the account and im still beying lied to. I have asked for this matter to be pushed through and then a hour later back to live chat again oh they tell me a diffrent story each time. im finally at the point where i am takeing this further and i wouldnt advise anyone to play on this site its the biggest SCAM GOIN.
21 août 2025
Avis spontané
Réponse de 888ladies
Hi there!
Thank you for your feedback! We're sorry to hear your experience has not been up to par.
Maintaining a responsible and supportive gaming environment for all customers is a core priority for us. It's truly unfortunate to hear that the protective measures in place may have caused you some discomfort. That was never the intention. The goal has always been to offer you the chance to explore the site in a fun, but most importantly, safe way.
We recognize that the verification process might feel disruptive at times. While we regret your experience did not meet your expectations, we are committed to upholding our policies and procedures, as they are essential to maintaining a safe and fair gaming environment for all our customers.
We have also reached out via the Trust Pilot form to gather more information so we can best assist and advise you moving forward.
Wishing you all the best!
888ladies Team.
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