99 Bikes Avis 

15 876
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Want to keep the reviews updated so this is the second week where I’m still waiting for the repairs to fix the front flat tyre! So till now I can say that it appears that they do not stock some brands... Voir plus

Noté 5 sur 5 étoiles

Recently bought a Pedal Eagle ST e-bike. Dealt with Andrew (Kogarah). He provided amazing service and knowledge about my purchase. I am extremely pleased that I bought this e-bike. It has allowed me... Voir plus

Noté 5 sur 5 étoiles

we called in to the service department at 99 bikes Cannon Hill and were provided exceptional service and advice. This is not the first time and always find 99 bikes staff friendly, knowledgeable and... Voir plus

Noté 2 sur 5 étoiles

Not the best online experience to be honest. Order arrived quite quickly and email communications prior were quite timely but issues with products themselves had left me disappointed. Firstly the g... Voir plus

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin d'accessoires de vélo
  3. Magasin d'articles de sports

Écrit par l'entreprise

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

16 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,8

Tous les avis

(15 876)

62 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic experience - Rever step through e-bike

I purchased a step through e-bike from Brendan at Morley 99 Bikes and it was a great experience. The team put my bike together the same morning and it was ready to go for me, with a full introduction to the bike and its features. Brendan was really nice and spent a lot of time with me helping to pick the right bike and showing me the features of each of them. I can’t rate this team high enough, the service has been nothing but exceptional from the second I stepped through their front door. I have recommended them to everyone I know and next time I need a bike or accessories I will be heading back to Morley 99 Bikes without a doubt.

20 juillet 2023
Noté 3 sur 5 étoiles

Not a great experience.

Tyre pressures were almost flat on pick up, the seat is so hard and thin and the front shock leaks.

23 juillet 2023
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Réponse de 99 Bikes

Sorry to hear of the poor experience you've had with your new. If you're able to bring the bike back in, we'd happy to have a look into the front shck problem and can recommend a more comfy seat.

Noté 5 sur 5 étoiles

I purchased a helmet. …

I purchased a helmet and the sales person was very very helpful. Great knowledge and service.
My husband purchased a e-bike but unfortunately with his very bad back it was not suitable, what a very helpful and pleasant experience we had with 99 bikes. Could not recommend them enough.

22 juillet 2023
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Réponse de 99 Bikes

Thank you for the review!  

Happy riding!

Noté 3 sur 5 étoiles

Ordering the bike and the service was good but product quality was terrible

Ordering the bike and the service was quick and easy, the bike was delivered within a week but the actual quality of the bike I got (which was the academy aspire 2023) was terrible, they cheaped out on everything besides the frame and fork, everything else was poor quality at best, the sprocket was heavy but still way to cheap and thin and after only a week it bent after bunny hopping, and the crankset squeaks a bit with the other sprocket I put on, as well as the handle bars being to small and they felt weird,

21 juillet 2023
Noté 3 sur 5 étoiles

I was a little disappointed that the…

I was a little disappointed that the cassette on the trainer didn't fit my road bike chain. It is advertised as coming with the cassette already installed, I had to go to my local bike shop and spend another 120$ on an 8 speed cassette and tools to change it

21 juillet 2023
Noté 5 sur 5 étoiles

Great Staff

Easy to deal with. Kept me updated on the order..

19 juillet 2023
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Réponse de 99 Bikes

Thanks a lot for the great review!

Noté 5 sur 5 étoiles

The reps are very knowledgeable.

The reps are very knowledgeable.
I went to pick up a click-collect order and needed some extra parts for my bike. they helped me get the correct quantities so i could finish my bike project.

17 juillet 2023
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Réponse de 99 Bikes

Hey Vishek, 

Thanks for the review!

Happy Riding!

Noté 5 sur 5 étoiles

Easy purchase

Easy purchase. From ordering to picking up, it was a smooth experience.

16 juillet 2023
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Réponse de 99 Bikes

Thanks for the great review!

Noté 5 sur 5 étoiles

Bent myself and my E-mtb

Recently had a painful crash hurting myself and worse yet my mountain bike.
Bent and buggered my derailleur amongst other things. 99 bikes had exactly the part I needed, ordered it online and was delivered quickly. The bike is ready to go and I'm not far away from hitting the trails again.
Cheers guys..great job

16 juillet 2023
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Réponse de 99 Bikes

Thanks for the feedback, we hope you're okay and can get back on your bike soon!

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