A1ortos Avis 

Tony was a great help from my first enquiry to day of collecting the car, great customer service.

Great company with lovely cars! Tony was very helpful in ensuring the process was a smooth as possible and my car was ready on time. Thank you!

Good experience with Brett, got a lovely X3m and I would use them again

Nice independent garage who are helpful from start to finish. Had a couple of very minor issues when I collected my car but I was back within a week and the issue was fixed in an hour. Huge thank you to Joe who was great; professional and patient with me when I had some queries about the particular vehicle I was purchasing and sorted me out promptly with the minor issues I had with the car. Thank you again!

Purchased a car from Joe last week and couldn't be happier with A. The car and B. the service Joe provided. Right from the initial enquiry he explained everything properly and made the whole experience easy and pain free.

Very professional service. Kept informed throughout the process. Staff could not have been more helpful.

Highly recommended, very professional, a place that I will definitely come back to.

Many thanks to Tony for all is help.

Great experience from start to finish and fully transparent on every step of the way. Would highly recommend in the future. Thanks again to Wes and Brett as well as the full management team and their amazing customer service

Good people, smooth & transparent process - highly recommended

My experience with A1 ortos was exceptional. Tony was on hand at all times to provide in depth detail and helped throughout every stage of the purchasing journey. Highly recommend.

I walked in to the showroom with no interest in purchasing a car straight away. After taking interest on one of the cars I dealt with Jay to get more information. After 20 minutes I’d agreed to buy the car. Jay was very trusting and didn’t push me to buy the car (which was a positive for me). After dealing with Jay, Tony finalised all the paperwork with me. Tony explained everything in great detail so I had no doubts. Couldn’t recommend this company, jay and Tony enough

Tony made me feel welcome and the process of buying the car was easy

Highly recommended, great personal service from both Jay & Tony from start to finish. Beautiful range of cars, reasonable priced - will definitely come back for my next car

Recently purchased an SVR from A1 Ortos. Tony was super helpful with the whole process and the car was presented beautifully. Would very much recommend these guys. Friendly staff and an immaculate showroom.

We collected our BMW x5 on Friday service was amazing, we had the pleasure of Jay helping us decide on the car wasn’t pushy or made to feel under pressure, we left the show room with a new friend. We put the deposit down Wednesday viewed the car Thursday and he made sure we have it Friday just in time for our wedding. Thank you would highly recommend.

I have changed my review from previous (2 stars) as my experience was not a great one to be honest!
Excited to purchase my new car, but is slowly went down hill and did feel let down.

Less than 24 hours the car had lots of flashing error messages on the dashboard. I rang the office on numerous occasions and depending which sales person who spoke with, each one gave a different solution.

However finally, they came and collected the vehicle and returned it 6 days later (full valeted) and since then I have had no issues and the car is running like a dream.

Be aware part exchange price on my Immaculate Equoke was low despite low mileage and well looked after. I would suggest getting a fairer price elsewhere then buy a car from A1otros if you can.

My review is based on the outcome of my dream car, which is why I have not altered it as promised.

Tony was an amazing salesman to deal with 5 star treatment and really happy with the car I have bought
Thank you A1 Ortos

Brett was fantastic throughout the process, and everyone we spoke to was helpful. We would recommend.

Not only a huge range of top quality cars, the staff have been brilliant, from the second we walked into site to driving out in my dream car. Kenny in particular, was brilliant, he helped with every last question or request I had. Couldn’t be happier. Highly recommended

DO NOT WASTE YOUR TIME AND MONEY WITH THIS COMPANY.

Avoid A1 Ortos at all costs. Me and my partner, bought a car here in August 2025 and it turned out to be a complete disaster. Within days, an independent garage confirmed multiple serious faults — heavy corrosion to the subframe and chassis, worn bushes on all arms, exhaust problems, and more. These are major safety concerns that should have been picked up at the most recent MOT, along with the A1 Ortos inspection.
The dealership knew about some faults and failed to disclose them, then tried to fob us off with a token “goodwill” payment instead of taking responsibility. We’ve since obtained written evidence that these problems could not possibly have developed in just 30 days. The DVSA has been informed about the MOT, and we are now preparing legal action to get our money back.
They sold us an unsafe car, ignored our rights under the Consumer Rights Act, and forced us to put our two young children in a vehicle that should not been on the road. The car is now sat on our drive, not roadworthy and we are now having to hire cars to get to A to B.
They're are an absolute joke! Their behaviour has been disgraceful and we will be proceeding with legal action against them.