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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went in to see the guys about , getting a van couldn’t have been more helpful , Was shown number of vans , and we decided on one , we paid then van was serviced and new mot put on van , we were al... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Purchased a van from A37 last year, after a long wait to get the van it broke down after doing 47 miles. They eventually took it back to repair under the extended warranty I purchased with them. It wa... Voir plus

Noté 5 sur 5 étoiles

A37 vans were Very accommodating and polite. Very easy to discus getting finance options if needed. I purchased a transit van I wanted/ was interested in. Salesman really helpful. Had light come on o... Voir plus

Noté 4 sur 5 étoiles

We bought a vauxhall vivario van from a37 vans collected van took it away it find a problem with .Spoke with James and was told to take it back to them to look at, the problem was extensive, but they... Voir plus

À propos de l'entreprise

  1. Vendeur de voitures d'occasion

Informations provenant de diverses sources externes

We are a local family run business located in Temple Bridge Business Park, Bristol. We offer quality new and used vans with over 15 years of expertise


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent after care

We recently bought a van with very straight forward help from James and his team. We noticed the heater not working.
James arranged for a thorough investigation which ended up as completely replacing the water pump and cam belt. All under warranty and no fuss whatsoever. Thoroughly recommend...

19 janvier 2023
Avis spontané
Logo de A37 Vans

Réponse : A37 Vans

Hi Stephen appreciate you leaving your positive review if you need anything else in the future just give us a call 👍

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Had a problem with the starter motor, and they replaced with a new one immediately. Really nice van.

17 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing service and lovely people

So happy with the service I received from A37 this week! I messaged them on Saturday evening, expecting not to hear anything before Monday but Elliot replied within about 10 minutes. He provided all the info I needed and sent a link to reserve the NV200 (especially important as I live 6 hours away in Scotland and couldn't get a day off until Wednesday 😅) He then made sure it was serviced and ready to drive away on the day.
We arrived a little earlier than expected but I was very quickly introduced to James who then showed me around my new van and handled all the paperwork, they even put a bit of fuel in (very much appreciated, as was the offer of a cup of tea 😁).
The van brought me the 321 miles home with not a single issue. It's exactly as advertised and absolutely perfect for me and my dogs.
These are very nice people and I wouldn't hesitate to buy from them again! Thank you 😊

12 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

I bought van back in April 22 with the…

I bought van back in April 22 with the help of these guys they found me something within my price range with 24 hours and phoned to let me know!

However I took my van back in august as I had all the lights come up on my dash which was strange even though mechanically my van was sound ! I phoned A37 and they were VERY helpful even though I was out of warranty they still offered to help me out even though they didn’t have to! after taking it over they got straight to what it was and within 48 hours it was done and at a really good price! These guys are honest and really helpful! Will definitely recommend you to people looking to get a van!

26 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Really helpful guys

Really helpful guys. Our side door kept sticking & they got us out of trouble temporarily. They will now order part & fix it properly. Great service. So helpful & friendly. Will definitely use again.

29 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I recently purchased a van through A37…

I recently purchased a van through A37 vans, from first contact the sales team were friendly, informative with zero pressure.

They asked what my budget was and the type of vehicle I was looking for and quickly sent me through the options available on site.

I booked a viewing for three vans, they gave me ample time to look around the vans and talked me through each one and the spec (test drove all three)

I have noticed a few negative reviews but my personal experience was 10/10 and will definitely be recommending them to friends in the trade and family.

5 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Criminal

Crooks.
Sold me an illegal van with drilled out CAT and EGR.
Needed both replacing, PLUS the engine, PLUS the turbo… forensic investigation has concluded it had been involved in an accident and subsequently bodged together to sell. I’m currently in excess of £10K out of pocket excluding all the time spent trying to resolve a myriad of problems.
And their response? No interest whatsoever. Empty promises initially then silence.
V v v poor service

17 septembre 2021
Avis spontané
Logo de A37 Vans

Réponse : A37 Vans

Thankyou for the review. When you collected the vehicle in December of 2019 shortly after it a developed a fault which was repaired by a vw specialist since the repair you have been using the vehicle and it has been for exactly 10614 miles since purchase. With vw transporters especially the bigger power version you purchased it is not uncommon for these vans to be remapped/modified for better performance prior to to us purchasing the vehicle . Unless the dpf/cat has visually been tampered with externally we would not be aware of this and also at the time of the independent mot it passed its emissions test we cannot be held accountable for this. When you had the vehicle mot test at your end there is no mention of damage on the vehicle or poor repairs which would should of been highlighted during its mot you had carried out there was no signs of damage during its check over on site with ourselves......again since the purchase from us the vehicle has travelled in excess of 10k miles any engine repair work or malfunction is legally deemed as fair and wear tear. We cannot provide a unlimited mileage duty of care for every vehicle sold as any customer purchasing a used vehicle expect. If anyone reading this review would like to check the mot history the reg is va65mty to back up what we have stated.

Noté 5 sur 5 étoiles

I had a few issues with my Mini

I had a few issues with my Mini, struggling to find someone to have a look a look before work this morning. Without the car I couldn't work! Good people still do exist in this world! The guys and Elliot offered to take a look as no where else was open or would entertain looking over the bank Holiday weekend but Not A37! Came to the rescue and got me going for work in the morning. Cannot thank you enough.

31 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Great value good service

Bought a vivaro on a tight budget found a37 vans had the best value for money van at the time.I have been using using every day for parcel deliveries and have already done 5k miles in it over the course of 2 months with no issues i have recommended a37 vans to all the drivers in my depo thank you will be coming back soon to expand my fleet

31 août 2021
Avis spontané
Noté 1 sur 5 étoiles

Do not trust this company

This bloke is a typical con artist comes across as mr nice guy but all a front. He has a answer for everything even without looking at the problems. He knows how to talk crap. Don't be fooled by him. I wouldn't recommend to anyone. My partner bought a van from here it spent more time with him than with us. When we asked him if he wanted to buy it back. his answer was I'm not buying vans in the summer. The van was still under warranty so buy law he should of. Then a week or so later he has alot of new vans advertised. He's a liar. Take note of how close the vans are parked to each other so you can't look around them properly and see how crap they are. By the way if you get a van with seats in the back that he has put in check to see if all the bolts are there because ours had half of the main bolts that fixed the seats to the floor missing. Which is where my 3year old son had been travelling around on. Really not impressed about putting my son's life at risk!! I suppose you got a excuse for that to? Like new vans only need half the bolts. Or I didn't put them in when I know damn well you did so don't even go there. There's lots more I could say but what's the point. I just thought I'd let people know that this bloke is nor honestat all. I hope nobody else looses a couple of grand because of this place. Go somewhere trusted and proper please!

Love your reply so professional after threatening us to court and to come up and see you, calling me a d*** head on a messege to my partner. Very professional!!!

28 août 2021
Avis spontané
Logo de A37 Vans

Réponse : A37 Vans

Thank you for your review. As a company we like to ensure we are dedicated to ensuring all vans endure our 90 point check and are fully looked over by our fully qualified vosa mechanic . Unfortunately on modern used commercial vehicles there are occasions where vehicles will develop mechanical/electrical failures. The van you purchased had a new mot carried out independently as we do not carry out mot tests ourselves. On our vehicle check sheet the seat belt and seat anchorage was checked internally hence this would of also been checked during the mot and it passed the mot. We are not aware of any missing bolt issues and strongly disagree with this statement ......The van in question a 2015 Ford transit custom developed a misfire issue which was a fuel delivery related issue admittedly was with us a while as this can take time to diagnose and repair as there are lots of fuel delivery components to inspect and is not a 5 minute job to rectify Which we explained to you. When and if there are issues that do arise that are not from the fault of the customer we do everything our power to rectify the issue promptly- we do also offer a money back guarantee on vehicles that fall inline with your statutory rights. After investigating it looks there is some confusion in your wording stating “”if we would like to buy the van back”” rather than requesting a refund which you are entitled to. We understand the importance of vehicles to our customers business's and like to ensure we are meeting the high standards we set for ourselves.By your own actions you decided to part exchange the transit custom purchased from ourselves to another dealer and then requested the difference between your purchase price and our part exchange received price which started off at approximately £2000 difference but after 24hours and another call later suddenly this amount increased to a £4000 difference ......naturally after reviewing and feeling our good nature was being taken advantage of we would decline to agree to this.During this situation we have acted with your duty of care in mind as we would for any of our customers and always implement from start to finish. As we didn’t come to a agreement to your liking on you obtaining the financial difference this review is now here also with false accusations as we decided to stand our ground as a business and not be bullied all our calls are recorded and messages are saved just for these kind of situations.

Noté 5 sur 5 étoiles

Fab company

Fab company - offering great service and sound advice on vans. Would definitely recommend to others.

11 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful, came in with the intention of buying a van for £2000 pr £3000. Thanks to the high quality vans, ended up spending more.

10 février 2021
Avis spontané

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