Lovely, friendly, helpful driver (no 191) drove us to Heathrow yesterday (6 May). The relaxed journey to the airport in a comfortable clean car was a perfect start to our holiday. We always book by ph... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I use Abetta Cars quite regularly and my most recent trip was particularly good. The car was as always clean. The driver, Rahman, was really nice and helpful - which was much appreciated. Friendly... Voir plus
L'entreprise a répondu
Our driver Harjinder he was very punctual keeping us updated when he arrived and very polite and easy to talk to on our journey to the airport! Thank you
L'entreprise a répondu
Thank you for the taxi from Woodside Park station to Highbury and Islington this evening when all northern line trains were cancelled. Your driver was very calm and efficient and I really appreciated... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Abetta has been a trusted, licensed TFL Minicab Operator for over 50 years, specialising in long-distance journeys and seamless airport transfers across London and the UK. With over 8 million trips completed, our experience speaks for itself. We offer a Meet & Greet service at airports and utilise flight tracking technology to ensure that our drivers arrive on time, every time. Abetta Cars is UKAS accredited with ISO 9001, 14001, and 27001 certifications, reflecting our commitment to quality, environmental responsibility, and data security. Our fleet includes saloon cars, executive vehicles, and spacious MPVs, with all drivers strictly vetted to ensure your safety and comfort. We also offer baby seats upon request. Book with ease by phone, email, website, or app, and enjoy competitive fixed pricing and reliable, professional service. Choose Abetta Cars for a comfortable, safe, and punctual travel experience backed by over half a century of expertise.
Coordonnées de contact
Woodside Park Station, Station Approach, N128SE, London, Royaume-Uni
- 02084451111
- cars@abetta.com
- abetta.com
4,9
Excellent
230 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Reliable, reassuring and easy to use - I cannot recommend them enough!
I have used Abetta cars for a few years now and they have always been an incredibly reliable service. They have an app where you can book your journey and pay for it upfront so you don't need to worry about paying in the car. There are never any sneaky airport charges which come out of the blue. The driver also alerts you that he is on his way so you are reassured on the day you travel. All in all an excellent service. Cannot recommend them enough!
23 septembre 2025
Avis spontané
Réponse de Abetta
Thank you so much for your continued trust and loyalty over the years. We’re delighted to hear that our app, transparent pricing, and driver updates help make your journeys stress-free. Providing a reliable and reassuring service is always our top priority, and feedback like yours means a lot to the whole team. We truly appreciate your recommendation and look forward to being there for your future travels.
Réponse de Abetta
Thank you for your kind feedback. We’re glad your driver was on time and friendly — exactly the service we aim to provide. We look forward to welcoming you on board again soon.
Well run office and all drivers fretted…
Well run office and all drivers fretted carefully . Very good service.
22 septembre 2025
Avis spontané
Réponse de Abetta
Thank you for your review and for recognising the effort our team and drivers put into delivering a reliable service. We noticed you rated us 4 stars — we’d love to understand what we could have done better to earn a full 5. If you don’t mind sharing, please feel free to email me directly at aaron@abetta.com so we can learn from your experience and keep improving.
Driver was on time and carried a card…
Driver was on time and carried a card so experience was very smooth. The cars are always clean and operators very helpful. They also check for flight delays so it's a lot more relaxing if unable to phone from abroad.
20 septembre 2025
Avis spontané
Réponse de Abetta
Thank you for your kind review. We’re delighted to hear that you had such a smooth experience with us. Our team always works hard to ensure punctuality, clean vehicles, and helpful support, and we’re glad this came across in your journey. We also make sure to monitor flight delays so you can travel stress-free, even if you’re abroad. We look forward to driving you again soon!
I have used this company for some years…
I have used this company for some years and have had consistently good experiences with them. They almost always turn up on time and the drivers are very nice.
10 septembre 2025
Avis spontané
Réponse de Abetta
Thank you for being a valued customer over the years. We’re so pleased to hear you’ve had consistently good experiences with us and that our drivers’ punctuality and friendliness have stood out. We truly appreciate your continued trust and look forward to driving you again soon!
A great company very reliable and…
A great company very reliable and always arrive on time with very helpful and polite drivers. Would not go with any other taxi firm.
10 septembre 2025
Avis spontané
Réponse de Abetta
Thank you for your kind words and loyalty! We’re delighted to hear you find our drivers helpful, polite, and reliable. It means a lot that you wouldn’t choose any other firm, and we look forward to continuing to provide you with the same high standard of service every time.
Professional and reliable
I’ve used Abetta Cabs a few times now and they’ve always been reliable. The booking process is really straightforward, and the team on the phone are professional and helpful. I also like that they send clear updates by email and text, which makes things easier when planning a trip. The drivers I’ve had so far have been friendly, safe, and generally just easy to ride with. Overall, a solid and stress-free service I’d happily recommend.
9 septembre 2025
Avis spontané
Réponse de Abetta
Thank you for your thoughtful feedback. We’re so pleased to hear that you’ve consistently found our service reliable and straightforward, from booking through to your journey. It’s great to know our updates by email and text help make your trips stress-free, and we’re glad our drivers have made each ride friendly and safe. Your recommendation means a lot, and we look forward to driving you again soon!
Reliable over years We have used Abetta cars for years and…
We have used Abetta cars for years and they have never let us down where we have given 24 hours notice.
Today our driver appeared early despite my fears that the tube strike would mean a no show. He was a total hero and got us to Kings Cross in time for our train despite the traffic gridlock.
We used to use them for socialising or pleasure, now we rely on them for hospital consultations and visits.
Highly recommend
9 septembre 2025
Avis spontané
Réponse de Abetta
Thank you so much for your loyal support over the years. We’re delighted to hear that our driver was able to put your mind at ease during the tube strike and get you to Kings Cross on time despite the traffic. It means a lot to know you trust us not only for social occasions but also for important hospital visits. We truly value your recommendation and look forward to continuing to be there whenever you need us.
Our driver was a great driver who…
Our driver was a great driver who picked us up promptly from Stansted and got us to our destination safely. The vehicle was spotless and the ride was smooth and comfortable. He was friendly and had a professional demeanor. He was a perfect gentleman, offering help with luggage, opening the door for us. It was a pleasure to ride with him.
1 septembre 2025
Avis spontané
Réponse de Abetta
Thank you so much for taking the time to share your experience. We’re thrilled to hear that your driver made your journey from Stansted smooth, comfortable, and enjoyable. It’s great to know his professionalism and courtesy stood out, from the spotless vehicle to the extra touches like assisting with luggage and opening the door. We’ll be sure to pass your kind words on to him, and we look forward to welcoming you on board again soon!
Used Abetta to travel to and from Stansted …
Used Abetta to travel to and from Stansted Airport. They provided excellent service.
On my journey to the airport the driver arrived on time and on the return journey the driver was quick to identify me at the airport pick up point.
When I arrived home the driver carried my case to my front door,
I was pleased with the service provided and will use Abetta for future journeys.
3 septembre 2025
Avis spontané
Réponse de Abetta
Thank you, Mr Ellis, for sharing your experience. We’re so pleased to hear that both your airport journeys went smoothly and that our drivers were punctual, helpful, and attentive. We truly appreciate your kind words and look forward to welcoming you on future journeys.
Excellent service
Excellent service. From booking to drop off. Driver was on time & the car was comfortable. Will certainly use again & recommend to friends
7 septembre 2025
Avis spontané
Réponse de Abetta
Thank you so much for your kind words! We’re delighted to hear that everything from booking to drop-off went smoothly and that you found the journey comfortable. We look forward to welcoming you again and appreciate your recommendation to friends!
This Is The Best Car Service
This amazing, professional car service have been providing myself and my friends with the best experience and quality in supporting all our transportation needs . I have been using them for years and have had a consistent high quality and reliable service. All the cars and immaculate, drivers are kind , caring, friendly and honest. I can’t recommend them highly enough.
6 septembre 2025
Avis spontané
Réponse de Abetta
Thank you so much for your wonderful review and for trusting us with your journeys over the years. We’re delighted to hear that you and your friends have consistently enjoyed our service. Our drivers and office team take great pride in delivering a reliable, caring and professional experience every time. Your recommendation means a lot to us, and we look forward to continuing to support all your transport needs in the future.
Excellent service and driver
The driver was on time, polite, I felt very safe in his car and with his driving. Easy polite conversation. A very pleasant 1.5hr journey home.
Please acknowledge my positive feedback to him as he deserves it
6 septembre 2025
Avis spontané
Réponse de Abetta
Thank you for sharing your kind feedback. We’re so pleased to hear that your driver made your journey safe, comfortable, and enjoyable. We’ll be sure to pass on your comments directly to him, as he truly deserves the recognition. We look forward to welcoming you on board again soon.
Polite safe driving
Polite safe driving. Helpful with suitcases etc. Once I made a mistake on timing for a car from them and they still refunded me the monies! Recommended!
6 septembre 2025
Avis spontané
Réponse de Abetta
Thank you for your kind words and recommendation! We’re so pleased to hear you found our drivers polite, safe, and helpful with your luggage. We always aim to be as fair and accommodating as possible, so we’re glad we could resolve the timing issue for you. We look forward to helping with your future journeys!
Reliableand reasonably priced
Reliable booking procedure, Smart courteous drivers, clean cars. Abetta Cars are a better car service.
6 septembre 2025
Avis spontané
Réponse de Abetta
Thank you for your great feedback! We’re delighted you found our booking process reliable and our drivers smart, courteous, and professional. Clean, comfortable cars are a top priority for us, and it’s wonderful to know you feel Abetta Cars offer a better service. We look forward to your next journey!
A truly exceptional experience.
The driver was excellent, especially as he (uniquely) followed my instructions how best to approach my building vs. blindly following an online navigation map which would have caused 10 minutes of frustration and delay. He was also courteous and very helpful with luggage, both loading and at LHR. Definitely recommend.
3 septembre 2025
Avis spontané
Réponse de Abetta
Thank you for your wonderful feedback. We’re delighted to hear our driver’s attentiveness and courtesy made such a positive difference to your journey. We’ll be sure to share your comments with him, and we truly appreciate your recommendation.
Using Abetta's excellent service for years
Using Abetta's service for years, very reliable and always on point service. Polite and skilled drivers, friendly office staff. They always give the best price for every journey. Highly recommend them.
3 septembre 2025
Avis spontané
Réponse de Abetta
Thank you so much for your wonderful feedback and for being a loyal customer over the years. We’re delighted to hear that both our drivers and office team have consistently provided you with a reliable and friendly service. Offering fair prices and maintaining high standards is very important to us, so your recommendation means a lot. We look forward to continuing to take care of your journeys for many more years to come!
Always use abetta for my airport runs…
Always use abetta for my airport runs have been for years, they are punctual and clean. Had a very helpful, friendly driver from Heathrow recently.
25 août 2025
Avis spontané
Réponse de Abetta
Thank you so much for your continued loyalty over the years! We’re delighted to hear that you always find our service punctual and reliable, and that your recent journey from Heathrow was made even better by one of our friendly drivers. We truly appreciate your trust in us for your airport transfers and look forward to being of service on many more journeys ahead.
The best cab service
I just wanted to share my positive experience using Abetta Cars to get to the Coldplay concert. Since I prefer not to drive or use public transport when going to concerts ,I decided to rely on their services again, and I can confidently say they did not disappoint.
Having used Abetta Cars for concerts in the past, I already had high expectations, and they lived up to them. The cab was right on time, and the driver was both efficient and friendly. Their professionalism really made the journey smooth and stress-free, allowing me to focus on enjoying the concert.
If you're considering a cab service for any events or travel in the future, I highly recommend Abetta Cars. They truly are the best
3 septembre 2025
Avis spontané
Réponse de Abetta
Thank you so much for sharing your experience! We’re delighted to hear that we could make your journey to the Coldplay concert smooth and stress-free. Knowing you’ve trusted us for concerts in the past and that we continue to live up to your expectations means a great deal to our team.
We’ll be sure to pass your kind words on to your driver. We look forward to being your go-to service for many more events and trips in the future!
Reliable and efficient.
Drivers are always courteous and helpful. They have always arrived on time both at home and at the airport when arriving back , even if there are delays to flights. Very reliable and efficient from booking to pickup.
2 septembre 2025
Avis spontané
Réponse de Abetta
Thank you for your kind words! We’re so pleased to hear you’ve found our drivers courteous and reliable, and that we’ve been able to be there for you on time – even when flights are delayed. Providing a smooth and stress-free service from booking through to pickup is exactly what we aim for, and it’s wonderful to know we’ve achieved that for you.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.