We were attended to by William and he dealt with us in a professional manner in showing us the mobility scooters that might suit my needs. He explained everything I needed to know and demonstrated the... Voir plus
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5 The Stanway Centre, Peartree Road, CO3 0JX Colchester, Essex, GB
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We were attended to by William and he dealt with us in a professional manner in showing us the mobility scooters that might suit my needs. He explained everything I needed to know and demonstrated the... Voir plus
L'entreprise a répondu
I went to buy a wheelchair for my husband, the lovely person that helped me clearly demonstrated models, even saying i could try it with her in it to see what it was like to push. The service in ablew... Voir plus
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Prompt service from really pleasant professional staff both in store and delivery service. Price and change of products were really good also, Helping with ensuring VAT deducted from products was a... Voir plus
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The attitude of one staff member wasn't very helpful he said " that's above my pay grade." All he had to do was check my name on an item, how hard was that. They seem to have lots of staff, some are... Voir plus
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Écrit par l'entreprise
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
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5 The Stanway Centre, Peartree Road, CO3 0JX, Colchester, Essex, Royaume-Uni
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Originally went to buy a scooter but came away with a walker. Was so impressed with the service we received from Willliam that we went back a few days later and bought the scooter also. As I am left handed the controlls had to be reversed. This was no problem as Adam was on hand and did this very quickly. Both men were extremely polite and friendly. Felt that I had purchased what I really needed and not what I thought I needed. Couldn't be happier.

Réponse de Ableworld - Colchester
Purchased a boot scooter from Ableworld Colchester. Great service from Adam, who spent time listening to and understanding our requirements, before suggesting some scooters to test drive. No attempt to “upsell” - in fact we ended up being guided to purchase one of the cheaper models in the shop. Taught us all we needed to know about how to drive it, take it to pieces and reassemble it. Good to hear that the staff don’t work on commission, so genuinely want to help you choose the model best suited to your needs

Réponse de Ableworld - Colchester
We went to purchase a new walker with a seat for my Mum and they advised us very well and we purchased the product after being allowed to test in in her car boot (carefully).
Unfortunately Mum has struggled with it for reasons not relating to their sales and she reluctantly returned the walker and swapped for a different one. Mum felt really bad about it but they could not have been more kind and helpful and took back the unsuitable one and gave her a different one and refunded the difference with no fuss and genuine kindness and caring, which is rare these days. Ted especially was wonderfully helpful. Go visit Ted!

Réponse de Ableworld - Colchester
Colchester store. Recently dropped a family members mobility scooter off to ge looked at but it was beyond repair, shop very informative around this and the options with scooter. Went back into shop and the staff helped us out with a new scooter and advise on the suitability of the scooter as well as battery life etc. Gerald was very helpful and friendly. Would definitely recommend for anyone looking for a scooter or mobility equipment

Réponse de Ableworld - Colchester
Great online shop have used numerous times for items for an elderly family member.
Fast delivery good quality products for a reasonable price.

Réponse de Ableworld - Colchester
Visited Ableworld in Colchester to have a look at mobility scooters. The female salesperson was excellent, she was very knowledgeable and knew about the products. The best thing was she was not pushy (sorry I can’t remember her name), I was able to try a couple of different scooters to see which was the best for me. I now have a scooter which is excellent, it has increased my independence and I am gaining confidence the more I use it. Would highly recommend Ableworld, thank you.

Réponse de Ableworld - Colchester
Fantastic team Craig David Gerald and Denice
I felt a bit embarrassed needing to buy a wheelchair but I was soon put at ease by the Colchester team
I had to return the wheelchair for an exchange for a different one which was more suitable for my present needs .The exchange was promptly done
Thank you Team
Hannah Mulvey

Réponse de Ableworld - Colchester
We purchased a bed from Gerald on 14th July and still waiting for ti today 21 August, had very little feed back from anyone at the Colchester branch and in fact are waiting for a phone call that was promised at 9:00am today it is now 10:55am

Réponse de Ableworld - Colchester
Just purchased a Drive Explorer Sport mobility scooter from Ableworld and was very pleased with the service. Everything was explained clearly, with demonstrations as to getting it started and also breaking it down to go into my car boot. I even had a test drive! There was no pressure to buy just helpful advice when needed. Happy to recommend the staff at the Colchester store.

Réponse de Ableworld - Colchester
Adam and Gary and all the guys I’ve spoken to at Ableworld are fantastic. Honest, sincere, can’t do enough to help. Their prices are very reasonable and it is so heartwarming to deal with a company like this.
Their time keeping and communication is impeccable.
They moved a complicated hospital bed for us. Thank you so much you did an amazing job.
I would highly recommend this company and they will be my first port of call if I need to purchase any further equipment.
Cathy
Westcliff

Réponse de Ableworld - Colchester
As usual my online order was processed and delivered quickly and efficiently and the items were just what I wanted. I can thoroughly recommend Ableworld. Reliable and excellent quality.

Réponse de Ableworld - Colchester
Great service, no pressure to buy, loads of good advice, keen prices.

Réponse de Ableworld - Colchester
Recently, I had a problem with my walker that I bought from them in June 2022, and I rang the store and a very polite young man spoke to me and said they would send someone that afternoon - he arrived at 4pm and repaired it in my flat very quickly. Excellent service!

Réponse de Ableworld - Colchester
I have had dealings now three times with this co at Colchester and have found them Excellent in every way ,what a pleasant surprise in this world we now live in . They are always quick and polite and at very reasonable cost so that is why I have and do rate them as EXCELLENT .

Réponse de Ableworld - Colchester
I recently ordered a reclining chair from Ableworld Colchester which arrived on time today.The chair was installed very efficiently by Adam and Tony.They were very friendly careful and polite and explained how to use and care for this product in detail.The packaging was removed and the lounge left clean and tidy.
I was impressed with Ableworld and would not hesitate to use them again.

Réponse de Ableworld - Colchester
Adam greeted us immediately and helped us work through the items I thought I needed to help with my arthritis. He clearly knew each of the products well and helped me find the best version. He was particularly helpful in selecting a chair and bed. When he and Tony delivered the chair and installed it on 25/10/22 they were quick, efficient and helpful.

Réponse de Ableworld - Colchester
Visited the Colchester store today to be welcomed in by Adam. He helped me find a walking stick suited to me. I didn’t realise there were so many to choose from. Adam was so patient showing me all the different options. Ended up buying two! Thank you.

Réponse de Ableworld - Colchester
good pickup of my powerchair, and returned when said, Adam very good..

Réponse de Ableworld - Colchester
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