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Ableworld - Northwich Avis 

37
•
TrustScore 4.5 sur 5

4,5

41 London Road, CW9 5HQ Northwich, Cheshire, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Although the toilet frame has not been used it is sturdy, well made and for the purpose of travelling it comes in half so no need to worry when going on holiday. The staff at Ableworld Northwich are... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff couldn’t do enough to help us decide on the right electric wheelchair. We would definitely recommend Able World Northwich

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently accompanied my elderly mother to purchase a riser chair from Able World. The staff were very helpful, friendly and knowledgeable about the products. Teresa helped to demonstrate the various... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a Hartford Shallow Bed + Headboard from the Northwich store and as promised was contacted one week later to arrange delivery. The delivery men (Mark & Tony), were pleasant and cheerful. Th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Fournisseur d'équipement pour personnes handicapées
  3. Magasin de fauteuils roulants
  4. Matériel et équipement d'hôpital

À propos de Ableworld - Northwich

Écrit par l'entreprise

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Coordonnées de contact

  • 41 London Road, CW9 5HQ, Northwich, Cheshire, Royaume-Uni

  • 01606 331786

4,5

Excellent

TrustScore 4.5 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(37)

769 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great friendly

Great friendly, knowledgeable professional service listening to requirements and sorting out a suitable scooter for me

29 septembre 2026
Noté 5 sur 5 étoiles

Lovely friendly staff and so helpful

Lovely friendly staff and so helpful

24 septembre 2026
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Réponse de Ableworld - Northwich

Hi Elizabeth, thank you for your lovely review! We're delighted to hear you found our staff friendly and helpful. We appreciate your kind feedback. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Noté 4 sur 5 étoiles

Toilet frame

Although the toilet frame has not been used it is sturdy, well made and for the purpose of travelling it comes in half so no need to worry when going on holiday.
The staff at Ableworld Northwich are very friendly, knowledgeable and very happy to help.

19 septembre 2026
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Réponse de Ableworld - Northwich

Hi Claire, thank you for your lovely review! We're delighted to hear you're happy with your purchase and the service from our Northwich team. We appreciate your kind words, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Noté 5 sur 5 étoiles

The staff couldn’t do enough to help us…

The staff couldn’t do enough to help us decide on the right electric wheelchair. We would definitely recommend Able World Northwich

19 septembre 2026
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Réponse de Ableworld - Northwich

Hi Karen, thank you for your lovely review! We’re delighted to hear that our Northwich team was able to help you find the right electric wheelchair. We really appreciate your kind words and recommendation! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld

Noté 5 sur 5 étoiles

Having what I wanted and very helpful…

Having what I wanted and very helpful staff also surprised by items you can get there

14 septembre 2026
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Réponse de Ableworld - Northwich

Hello, thank you for your lovely feedback. We're glad to hear that you found exactly what you wanted and that our staff were helpful. It's great to know you were pleasantly surprised by the range of items available. We appreciate your support!
Kind regards,
Ableworld

Noté 5 sur 5 étoiles
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Réponse de Ableworld - Northwich

Hi Michael, thank you for your lovely review! We're delighted to hear that you found our staff so helpful. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Noté 5 sur 5 étoiles

Very helpful

Very helpful, pleasant staff. Happy to reach down the diabetic socks. Also understood that I needed to try on the slippers to check the fit due to osteoarthritis. Will be back.

7 septembre 2026
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Réponse de Ableworld - Northwich

Hi Mrs Bantock, thank you for your wonderful review! We're delighted to hear that our Northwich team were helpful and understanding, and that they were able to make sure you found the right diabetic socks and slippers for your needs. We appreciate your kind words and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Noté 5 sur 5 étoiles
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Réponse de Ableworld - Northwich

Hi Kenneth, thank you for your lovely review! We're delighted to hear that you received such detailed information from our team and found the advice and guidance helpful. We're always happy to take the time to make sure our customers feel informed and confident within their choices. If you ever need any further assistance, we're always happy to help.
Kind regards,
Ableworld

Noté 5 sur 5 étoiles

1st time into the shop and very…

1st time into the shop and very comfortable

2 septembre 2026
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Réponse de Ableworld - Northwich

Hi Lynda, thank you for your lovely review! We're delighted to hear that your first visit to our Northwich store was such a comfortable and positive experience. If you ever need any further assistance, don't hesitate to get in touch- we're always here to help.
Kind regards,
Ablewolrd

Noté 5 sur 5 étoiles

taff were very polite and friendly

Staff were very polite and friendly. Placed my chair where I wanted .Removed my old chair outside.Checked everything was working correctly. Impressed.

18 août 2026
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Réponse de Ableworld - Northwich

Hi Dougie, thank you for your lovely review! We're delighted to hear that you found our staff polite and friendly, and that everything was taken care of just as you wanted. It's great to know you were impressed with the service. We really appreciate your feedback and hope you enjoy your new chair. We're always here to help if you ever need any further assistance.
Kind regards,
Ableworld

Noté 5 sur 5 étoiles

Helpful & knowledgeable staff when we…

Helpful & knowledgeable staff when we visited today to purchase equipment for my dad. Thank you

13 août 2026
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Réponse de Ableworld - Northwich

Hi Steven,
Thank you so much for your 5 star review! We're delighted to hear that our team could help you find the right equipment for your dad. We really appreciate you taking the time to share your experience, and if you ever need any further assistance, we are always here to help.
Kind regards,
Ableworld

Noté 5 sur 5 étoiles

Very friendly and kind

Very friendly and kind
Was so quick to help replace my walker

11 août 2026
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Réponse de Ableworld - Northwich

Hi Sophie, thank you for your kind review! We are pleased we could get your walker replaced so quickly. If you need any further assistance, we're always here to help.
Kind regards,
Ableworld

Noté 5 sur 5 étoiles

Great experience.

Mark was so professional and caring.
He explained everything thoroughly. He is a credit to Ableworld. So pleased with the chairlift and the the service we received today.
Please pass pn our thanks.

10 août 2026
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Réponse de Ableworld - Northwich

Hi, thank you for your lovely review! We’re delighted to hear that Mark was professional, caring and explained everything so thoroughly. We’ll be sure to pass on your kind words. We’re so pleased you’re happy with your stairlift and the service you received. If you need any further assistance, we’re always here to help.
Kind regards,
Ableworld

Noté 1 sur 5 étoiles

Sold my Dad a mobility scooter at…

Sold my Dad a mobility scooter at £2000, he only uses it in the house and that is just to go to the bathroom or bed. Still under warranty, multiple issues with it, latest being the handle part sheered off, they say it isnt covered and want £500 to fix it.
Absolutely disgusted how disabled people are totally ripped off. Had someone look at the scooter and was told the metal was inadequate, they take your money but really dont care when there is a fault. This was my dad's lifeline now we are in dire need of help as do not have that money again

1 juillet 2026
Avis spontané
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Réponse de Ableworld - Northwich

Hi Andrea, thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

Customer feedback is important to us, as it helps us understand where we can improve both our products and services. We would appreciate the opportunity to discuss your experience further and see if there is anything we can do to help.

Please feel free to contact our Customer Support Team at support@ableworld.co.uk, quoting your review, and a member of our team will be happy to assist you.

We look forward to hearing from you.

Kind regards,
Ableworld

Noté 5 sur 5 étoiles

First time visit

The store manager at Northwich Cheshire served me today and she was amazing. Explained everything to me clearly and she was very knowledgeable. No pressure selling. I was buying my 1st mobility scooter. Can highly recommend.

27 avril 2026
Avis spontané
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Réponse de Ableworld - Northwich

Hi A Bailey, thank you for your kind words. We're glad you had a good experience with the store manager. Enjoy your new mobility scooter!
Kind Regards,
Ableworld

Noté 5 sur 5 étoiles

I have had nothing but positive…

I have had nothing but positive experiences. Most recently at the Northwich branch I’ve had multiple phone calls with grace and Louise.

And seen Russell when I was in store.

my power chair is behaving very oddly! But they have listened, made suggestions and are going out of their way to enable me to try manual wheelchairs to help me have some sort of backup just in case my power chair needs to go away to be looked at.

I understand they are shortstaffed at the moment and they seem to be playing Musical stores! However, they are all friendly, kind and keen to help! And I massively appreciate the ability to phone up and speak to a person!

Thank you!

18 février 2026
Avis spontané
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Réponse de Ableworld - Northwich

Hi Liz, thank you for taking the time to share your experience.

We’re delighted to hear that Grace, Louise and Russell were able to support you during what must be a frustrating time with your power chair. When equipment isn’t behaving as it should, it’s so important to feel listened to and supported, and we’re really pleased the team could offer practical suggestions and arrange for you to try manual wheelchairs as a back-up option. Your independence and peace of mind are always our priority.

We also genuinely appreciate your understanding regarding staffing at our Northwich branch. The team are working incredibly hard, sometimes across different stores, and your patience and kindness towards them will mean the world.

Thank you again for your thoughtful feedback.
Kind Regards,
Ableworld

Noté 5 sur 5 étoiles

We recently contacted Ableworld to…

We recently contacted Ableworld to arrange to have a stairlift fitted.
Verbal quote for delivery was for approx 4/5 weeks.
We arranged for a engineer to call to measure up and give quotes of various designs.
Adam arrived dead on time and spent a couple of hours doing a very detailed fitting plan.
Prior to Adam's visit my wife's health had deteriorated and she was now a virtual prisoner in our bedroom as she could no longer manage the stairs.
I discussed this with Adam and he said it was possible that the process could be speeded up.
In fact we got the final fitting within 2 weeks, fitted again by Adam who did a very smart tidy job, which we were delighted with. The lift works perfectly and was worth every penny, giving my wife the freedom to go up and downstairs with very little effort.
10 out 0f 10 for Ableworld and particularly Adam for his efforts.
We would heartily recommend Ableworld to anyone needing help for help with disabilities.

2 juillet 2025
Avis spontané
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Réponse de Ableworld - Northwich

Hi Mike,

Thank you very much for sharing your detailed experience. We’re so pleased to hear that Adam was punctual, thorough, and able to accelerate the process to meet your wife’s needs during a difficult time. It means a lot to know the Stairlift is working perfectly and helping restore her freedom around the home. We’ll be sure to pass on your kind words to Adam and the team. Your recommendation is truly appreciated, and we’re always here to support anyone needing assistance with mobility solutions.

Take care,
Ableworld

Noté 3 sur 5 étoiles

I bought a budget walker that was on…

I bought a budget walker that was on sale at the time on a Friday, i had the click and collect because there was no payment online, on the following Monday i went to collect the walker and the sales assistant in the shop charge myself an extra £4.99 because that was the new price on the Monday after the order was put through on the Friday, i phoned Ableworld`s headquarters and spoke to a lady there who spoke to the sale assistant where i order it from, they were both adamant that i had to pay for the new price, when i had order the walker under the old price, is this the times we have come to, i will not be ordering again from either my local or online Ableworld again there are better companies out there beware the price online is not aways the price you have to pay, you say in your reply you have tried to contact me, there are no messages on my land line and some one is telling pokeys because i haven`t given my land line number only my mobile so would you like to repeat yourself again

28 avril 2025
Avis spontané
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Réponse de Ableworld - Northwich

Hi,

Thank you for submitting your recent review, and we are sorry to hear that we did not meet your expectations with regards to your recent click and collect order.

We have been trying to reach out to you as we are looking to reimburse you the £4.99, however we have not been successful in getting in contact with you, however I do believe a message has been left on your landline. Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions, or alternatively you can call Ableworld Head Office and we can look to refund this amount for you.

All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.

Take care,
Ableworld

Noté 5 sur 5 étoiles

Fabulous friendly helpful staff at the Northwich branch

Fabulous friendly helpful staff at the Northwich branch
Couldn’t have asked for a better experience all the staff where brilliant
I was looking for a power chair and got exactly what was best for me, and I love it

8 mars 2025
Avis spontané
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Réponse de Ableworld - Northwich

Hi Bev,

Thank you so much for your review! It's great to hear our Ableworld Northwich store was able to help you find the perfect Powerchair for you and we hope to see you again soon.

Take care,
Ableworld

Noté 5 sur 5 étoiles

Great service and kindness

We visited the Northwich store with a seriously ill relation. He was treated with the utmost courtesy and consideration and was able to discuss his personal needs without any embarrassment. There was no hard sell and the sales team interpreted his requirements with expertise and empathy. We have experienced the same pleasurable service on subsequent visits to the same store.

12 février 2025
Avis spontané
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Réponse de Ableworld - Northwich

Hi John,

Thank you for taking the time to leave us this review, we are thrilled to hear our Ableworld Northwich store was able to provide excellent service on your visit and we hope to see you all again soon.

Take care,
Ableworld

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