Ableworld - Northwich Avis 

Fantastic service from Lottie & Michele at the Northwich store , they have been so helpful over the last couple of days.
The items i have purchased will help me so much.
Thankyou once again .

Love this table. It’s perfect size; not too big or too small. The colour works really nicely in the lounge as well as the bedroom. Bought for my husband but it’s so useful I’m considering getting a second one for myself!

A great shop. The staff can't do enough to help and don't put any pressure on you at all to buy. The mobility aids on sale are of good quality and aren't over- priced. Would definitely recommend to all buyers in this market.

I bought a boot scooter in late May costing £799 unfortunately it dose not work for me as it will not travel over gravel so consequently I am limited in use. I decided to go back to the store to upgrade, I was moor than disappointed to be told they would not take my unused, as new, boot scooter back,even though I wanted to upgrade costing another £800 .where does that leave me as I was unaware they don't have an upgrade policy for their customers, i will not use Able world in the future extremely disappointed. Dee Walker

Excellent service .Lottie was very helpful and informative helping us with the correct wheelchair

My husband needed some help with if he needed a walking stick or crutches, both Teresa and Lotte were very knowledgable and very patient with him, can’t rate the service we received high enough

I purchased a Hartford Shallow Bed + Headboard from the Northwich store and as promised was contacted one week later to arrange delivery. The delivery men (Mark & Tony), were pleasant and cheerful. They willingly moved my powered recliner from the bedroom to my lounge. They then brought my new bed upstairs and assembled it ( I got out of their way for that part). When finished, they showed me how it worked and didn’t leave until I confident with its operation. Thanks very much lads.

I went with my elderly mother to look at chairs. I was greeted by Lottie who instantly made us welcome. She took time explaining the different functions and the different chairs to us and was extremely knowledgeable and helpful. We will definitely be shopping there again.

I recently accompanied my elderly mother to purchase a riser chair from Able World. The staff were very helpful, friendly and knowledgeable about the products. Teresa helped to demonstrate the various chair features which enabled my mother to make an informed decision as to the most suitable model. We were not under any pressure to buy which made the whole experience stress free. I will use Able World again for other care support needs.

Recently went to our local Northwich store to enquire about purchasing a boot scooter. It was nice to be welcomed into store and asked about my needs, being a larger lady I needed a greater weight limit ,to what was in store, but still needed a boot scooter. Tetesa advised they had sourced one from another branch for another lady and couldn’t guarantee if there was another one available. As it was nearing closing time Peter said they would enquire at the hub to see if there was anymore stock, and let me know as soon as they knew. I received the phone call to say they had located the scooter I wanted a Jazzy zero and it would take 5-7 days before they received it. Today 6/10/22 I received the call to see if I was still interested in purchasing the scooter, and that they had assembled it ready for me to try. We went to store I had a drive of the scooter around the car park to see if it was definitely suited my needs. We did mention to Teresa that we were going on the next day they said they would reserve scooter and I could collect on our return. We didn’t want to leave it at home whilst we were away. How pleasant to meet such a polite and friendly sales team. Gold stars all round Teresa

I was received gracefully and without judgement by ANN the shop manager. She was very very helpful. Listened to my needs and immediately was able to.provide for me the right mobile scooter for needs. She then let me take it out for a spin and advised me well on the right type of purchase. I must say she was excellent, kind and supportive. ABLEWORLD are very luck to have her. Thank you Ann. X

My wife bought two new batteries and a charger for her boot scooter from Crewe. And two months the batteries became swollen and distorted. Returning to the Northwich store it transpired we had been accidentally sold the wrong charger for the batteries. The staff were great and fully explained what had caused the problem. They apologised for the error and accepted full responsibility with no fuss. I received new batteries and a charger. I couldn't have asked for more and would fully recommend this store. A business to be trusted.

Took my mum to ableworld to look for a new wheelchair we were served by lottie she was really helpful we got mum a new wheelchair. Great service to all the ladies that work there thank you so much.

We called in at Ableworld Northwich, Cheshire and were served by Ann and her colleague. I suffer from Motor Neurone Disease, a terminal illness, but they treated me with compassion and also a lightheartedness that lifted my spirits. We were looking for a reconditioned stairlift and Ann was both knowledgeable and helpful. She arranged for a survey to be done within days. Fantastic service.

Very impressed with telephones I ordered for my elderly Dad. Goods delivered within 48 hours. Great service from Ableworld.

We visited the Northwich branch of Ableworld last week to purchase a new wheelchair for my mum.
We were served by Allyson who I understand was new to the role in her 6th week. Allyson gave us excellent customer service & listened to our needs & questions & answered them with amazing knowledge & understanding of the different chairs she showed us. She also went out her way to help my 90 yr old mum understand as she is extremely deaf & struggles with new voices behind masks. She was absolutely lovely & I hope she gets a shout out for her kindness & great customer service skills! Thank you Allyson & also the team at Northwich!

I have visited Ableworld in Northwich twice recently with my Dad. Ann has looked after us each time. On each visit she was so helpful, kind and patient. Her product knowledge was great too. She was able to guide us to the right products each time. We are very satisfied and will no doubt be back for a 3rd visit soon. Michael and Rosie.