Me and my wife again visited the Abel World in Queensferry in Flintshire. Again, we were treated with kindness, understanding and respect. We purchased another couple of items to make life a bit easie... Voir plus
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Lisez les avis des autres
Amazing service from start to finish I had a stairlift fitted by Ableworld Paisley and couldn't be happier with the service. The team were friendly, patient and clear about every step, from helping m... Voir plus
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Had problem after first time out. The hydraulics on the bar faulted so handle wouldn’t stay up. Replaced scooter within days. Fantastic service, lovely man in shop, couldn’t have been more apologetic... Voir plus
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I honestly can’t thank the team at Ableworld Paisley enough. I recently had a stairlift fitted, and the whole experience was so much easier than I expected. I was a little nervous about getting... Voir plus
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À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- aussi dans
- Fournisseur d'équipement pour personnes handicapées
- Magasin de fauteuils roulants
- Matériel et équipement d'hôpital
À propos de Ableworld
Écrit par l'entreprise
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Coordonnées de contact
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, Royaume-Uni
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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After visiting five other mobility…
After visiting five other mobility shops in the Blackpool area that day, I stopped for coffee and cake and searched for other options. That was when I found the Blackpool shop.
Adam listened to my need, the scooter needed to go in my car, be able to travel on trains, easy for me to handle with plenty of miles in the battery (35), he suggested, I listened, I tried the Rascal Vista DX, the only thing it didn’t do was 8mph, a small relax on my requirements. The rascal gives me both options in my car and travel with me and on Merseyrail which takes me to, Southport, Chester, Liverpool numerous places.
Adam you were a star, Thank you
Gary
25 septembre 2026
Avis spontané
Réponse de Ableworld
Hi Gary, thank you for your fantastic 5-star review! We’re delighted you found your way to our Blackpool store and that Adam took the time to really listen to your needs and help you find the right scooter. It’s great to hear the Rascal Vista DX is working well for both car travel and getting out and about on the train—giving you that flexibility and independence.
We’ll be sure to pass your kind words on to Adam—he’ll be thrilled to hear this.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
The men were friendly and helpful
The men were friendly and helpful. They disposed of my old chair and made sure that I was happy with my new one. Couldn't ask for more.
25 septembre 2026
Réponse de Ableworld
Hi Ann, thank you for your lovely 5-star review! We’re so pleased to hear our team at our Thatcham store were friendly and helpful, and that they took care of disposing of your old chair while making sure you were happy with your new one. It’s great to know everything was taken care of for you.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Walking Stick
Burton on Trent Ableworld.i brought a new Walker a month ago. I wasn’t sure how it folded as I’d tried everything. I took it back and the person in the shop couldn’t have been more helpful. He was polite and helped me so much.m
25 septembre 2026
Avis spontané
Réponse de Ableworld
Hi Jean, thank you for your lovely review! We’re so pleased to hear the team at our Burton-on-Trent store were able to help you with your walker and make sure you felt confident using it. It’s great to know you found them polite and so helpful during your visit.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Réponse de Ableworld
Hi Ian, thank you for your lovely review! We’re so pleased to hear both members of the team at our Darlington store were very good. We’ll be sure to pass your feedback on to them—they’ll really appreciate it.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Good service
Good service, good price and lovely customer service. What is there not to like
24 septembre 2026
Réponse de Ableworld
Hi, thank you for your wonderful review! We’re delighted to hear you were happy with the service, pricing, and the customer care from our team at our Christchurch store—what’s not to like indeed!
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Great staff .very helpful ,no hard sell…
Great staff .very helpful ,we were in uplifting 2 recliner chairs
25 septembre 2026
Réponse de Ableworld
Hi Michael, thank you for your wonderful review! We’re delighted to hear you found the team at our Broxburn store great and very helpful while looking at recliner chairs. We hope you found the right option to suit your needs.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
cant fault the staff
cant fault the staff
nothing was to much trouble
will definitely be back again
25 septembre 2026
Réponse de Ableworld
Hi Peter, thank you for your lovely review! We’re delighted to hear you couldn’t fault the team at our Darlington store and that nothing was too much trouble. It’s great to know you’ll be returning—we look forward to welcoming you back.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Collected my scooter for service and…
Collected my scooter for service and wheel change delivered back within a week. Kept me updated all the way through
25 septembre 2026
Réponse de Ableworld
Hi Susan, thank you for your lovely review! We’re pleased to hear your scooter was collected, serviced, and returned promptly, and that our team kept you updated throughout the process. It’s important to us that everything runs smoothly and you’re kept informed every step of the way.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Go Chair demo
Martin explained clearly how the power chair worked and I felt confident using it.
25 septembre 2026
Réponse de Ableworld
Hi Jennie, thank you for your lovely review! We’re so pleased to hear that Martin explained everything clearly and helped you feel confident using your powerchair. That level of support is really important to us, and we’ll be sure to pass your feedback on to him.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
15 days waiting for a battery dreadful…
15 days waiting for a battery dreadful service
25 septembre 2026
Réponse de Ableworld
Thank you for taking the time to leave your feedback. We are sorry for the delay you experienced while waiting for your batteries and understand how frustrating this must have been.
Unfortunately, due to high demand for the battery you required, we had to order the replacement in which is unusual for this size of battery. With this and the recent Bank Holiday period, this contributed to some additional delays which were outside of our usual timescales. Our team had kept you updated within this period, however, we appreciate the unusual delay. We are pleased that the matter has now been resolved and that you have received your batteries, replaced under warranty.
Please accept our apologies for the inconvenience caused, and thank you for your patience while we worked to resolve this for you.
Very poor service and delivery
I had trouble creating an account. Was promised a call back to sort out. No one contacted me. In the end had to use a different email address.
Delivery has not arrived. Parcelforce has sent email that it would arrive today between 09;50 and 13:50. Has not arrived. Tracking says it was at their Coventry depot at 11:58 this morning. Coventry is 4 to 5 hours from my home.
Will not use again.
25 septembre 2026
Réponse de Ableworld
Thank you for taking the time to leave your feedback. We are sorry to hear about the difficulties you experienced when trying to create an account, as well as the disappointment caused by the delay with your delivery.
We would like the opportunity to look into both the callback and the delivery issues you have experienced.
Please could you contact our Customer Support team at support@ableworld.co.uk, providing your name, order number and delivery address, so that we can investigate this further for you.
We apologise for the frustration and inconvenience caused and hope to have the opportunity to assist you further.
Prompt service from really pleasant…
Prompt service from really pleasant professional staff both in store and delivery service.
Price and change of products were really good also,
Helping with ensuring VAT deducted from products was a real bonus.
25 septembre 2026
Réponse de Ableworld
Hi Ernie, thank you for your wonderful review! We're delighted to hear you received prompt service from our pleasant and professional team, both in store and during delivery. It’s great to know you were happy with the pricing and product exchange, and that our team could assist with ensuring VAT was deducted—making things that bit easier for you.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Service with a smile.
The staff in queensferry store are brilliant, very helpful and polite. The store itself is well laid out and clean.
25 septembre 2026
Réponse de Ableworld
Hi Mrs Ellis, thank you for your lovely review! We're delighted to hear you found the team at our Queensferry store helpful, polite, and brilliant. It’s also great to know the store layout and cleanliness stood out during your visit.
We’ll be sure to pass your lovely feedback on to the team—they’ll really appreciate it.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Staff were helpful and very pleasant
Staff were helpful and very pleasant. They had failed to reserve a scooter for me but found a spare one otherwise I couldn’t have done what I needed to.
5 septembre 2026
Réponse de Ableworld
Hi Margaret, thank you for your review! We're pleased to hear that our team were helpful and pleasant, and that they were able to find a solution for you on the day so you could still do what you needed.
We're sorry that your scooter wasn't reserved as expected, and we appreciate you bringing this to our attention. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
very kind and helpful Staff
24 septembre 2026
Réponse de Ableworld
Hi Ann, thank you for your lovely 5-star review! We're so pleased to hear you found the team at our Stockton store kind and helpful. We'll be sure to pass on your kind words to them. If you ever need any further assistance, please don't hesitate to get in touch- we're always here to help!
Kind regards,
Ableworld
Very friendly and caring staff
Very friendly and caring staff.
Accommodating and understanding to our situation.
24 septembre 2026
Réponse de Ableworld
Hi Sahel, thank you for your wonderful review! We're delighted to hear you found our team friendly, caring, and understanding. We appreciate your kind feedback, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
One staff member's attitude was very unhelpful!
The attitude of one staff member wasn't very helpful he said " that's above my pay grade."
All he had to do was check my name on an item, how hard was that. They seem to have lots of staff, some are very busy while others don't seem to be doing very much. Maybe this guy was an apprentice? It was a bad look for the company, this guy definitely needs customer service training. Company and rest of staff were very good.
24 septembre 2026
Réponse de Ableworld
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience with one of our team members left you feeling disappointed, particularly when you had otherwise found the company and the rest of our team to be very good.
We want every customer to feel welcomed, listened to and supported when visiting our stores, so we are concerned to hear that you did not feel this was the case during your interaction.
We would really appreciate the opportunity to look into what happened and understand your experience in more detail. Please contact our Customer Support team at support@ableworld.co.uk, providing your details and any further information regarding your visit, and we will be happy to investigate this for you.
Thank you again for bringing this to our attention.
Although delighted with my scooter I…
Although delighted with my scooter I was disappointed not to find a manual.when I was unpacking it. I called Ableworld the next day to report this but they have sent me a download file whichI find difficult to read on my phone. I called back the next day to ask again for a a paper manual but was disbeliever and told "well if you lost it" I have never had my hands on it to.lose ! Disappointed with their customer care.
21 septembre 2026
Réponse de Ableworld
Thank you for taking the time to leave your feedback. We are pleased to hear that you are delighted with your new scooter, although we are sorry to hear of the disappointment caused regarding the missing manual and your subsequent experience when contacting us.
We appreciate that receiving a paper copy of the manual is important, and we apologise for any misunderstanding or frustration caused during your conversations with our team.
We have arranged for a paper copy of the manual to be sent to you in the post today, therefore this will reach you shortly.
Thank you again for bringing this to our attention, and we hope you continue to enjoy your new scooter.
JMW1
We found our visit to Ableworld very useful. Alison was very helpful and answered all our questions. We would definitely recommend Ableworld.
24 septembre 2026
Réponse de Ableworld
Hi Jean, thank you for your lovely review! We're delighted to hear you found your visit to our Queensferry store helpful and that Alison was able to answer all your questions. We appreciate your kind words and recommendation. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
The engineer was knowledgeable and…
The engineer was knowledgeable and polite and solved all the problems. Thank you.
23 septembre 2026
Réponse de Ableworld
Hi Alison, thank you for your wonderful review! We're delighted to hear you were pleased with the service and that our engineer was able to help resolve everything. We appreciate your kind feedback, and if you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
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