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Abrihome UK, operated by Wegot LTD, was founded in 2017 and is a leading online retailer of high-quality home products based in the UK. We offer a wide range of items, from outdoor furniture to indoor décor and pet products, all designed to enhance the comfort and style of your living space. Our mission is to provide stylish, durable, and affordable products while delivering exceptional customer service and a seamless shopping experience. Whether you're looking to refresh your home or invest in long-lasting essentials, Abrihome UK has the perfect solution. Quality and customer satisfaction are always our top priorities.
Unit H4 Longford Trading Estate , M32 0JT, Manchester, Royaume-Uni
2,9
5 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Was thinking of purchasing from mimoliving as furniture looks great and reviews were good until I realised who is the current director of the company based in Dublin, Previously was director of rathwood.. definitely won't be ordering...
Really pleased with our garden furniture. It was really easy to put together, great quality and looks really nice. We had a problem with the delivery of one item but this was resolved really quickly and the customer service was excellent. Thank you.
Réponse de Abrihome (operated by Wegot Limited)
Dear Customer,
Thank you very much for your wonderful feedback.
We’re delighted to hear that you’re enjoying your garden furniture and that the assembly process was smooth and straightforward. Providing stylish, high-quality outdoor pieces that are easy to put together is exactly what we strive for.
We’re also pleased that our team was able to resolve the delivery issue promptly — your satisfaction is always our top priority.
Thank you for choosing Abrihome UK. We hope your new outdoor space brings you many relaxing and enjoyable moments.
Kind regards,
Customer Support Team
Only received half my bed (headboard) and they are not replying to my messages this is not acceptable emailed and contacted seller via b and q and no reply
Réponse de Abrihome (operated by Wegot Limited)
Thank you for bringing this to our attention. We sincerely apologise that you have only received part of your order and that our response has not been as timely as it should have been. We fully understand how unacceptable and frustrating this situation must be.
Your order was placed via the Platform, where we act as a third-party seller working alongside the platform and independent logistics partners to fulfil orders. While items may occasionally be delivered separately, we acknowledge that the overall shopping and communication experience in this case did not meet the expected standard, and for that we offer our sincere apologies.
We have now prioritised your order and are currently confirming the status of the remaining items. We will provide you with a clear update or next steps within 24–48 hours.
Please contact us via the Platform’s order system or our customer service team, quoting your order reference, so we can ensure your case is handled as a priority and the update reaches you promptly.
Thank you for your patience, and we apologise again for the inconvenience caused.
Kind regards,
Customer Support Team
Still waiting on a delivery update, I have asked twice and heard nothing from them
Réponse de Abrihome (operated by Wegot Limited)
Thank you for your message. We sincerely apologise for the lack of updates and understand how frustrating this must be.
Your order was placed via the platform, where we act as a third-party seller working alongside the platform and independent logistics partners to fulfil orders. While multiple parties are involved in this process, we acknowledge that the overall shopping experience in this case did not meet the expected standard, and for that we offer our sincere apologies.
We are sorry that your previous enquiries were not responded to in a timely manner. This is not the level of communication we aim to provide. We are currently reviewing your order with the relevant partners and will provide a clear delivery update within 24–48 hours.
Please contact us via the platform’s order system or our customer service team, quoting your order reference, so we can prioritise your case and ensure the update reaches you promptly.
Thank you for your patience, and we apologise again for the inconvenience caused.
Kind regards,
Customer Support Team
what a shower of s***, this company is ! cancelled my order as it would not have been delivered along with a mattress for weeks. ordered from B&Q market place ( this is new to me that companies can use B&Q like amazon.) A parcel was delivered but turned away as advised another parcel on a different day turned up and turned away, then the 3rd parcel all 3 were for a bed was left out side the house in the pouring rain. I have stayed at home for 3 Fridays as I was told by the company it would be collected. I'm still waiting since 20th December 2025.
Réponse de Abrihome (operated by Wegot Limited)
Dear Anne,
We are very sorry to hear about your experience and the inconvenience caused.
The bed frame supplied by us was shipped in three separate cartons and handled by different couriers, which unfortunately meant they were delivered on different days. We understand this may have caused confusion, especially as the mattress was supplied by another seller.
Our customer service team also made several attempts to contact you via the platform and by email, however we unfortunately did not receive a response. It seems that the messages sent through the platform may not have reached your email successfully.
We have already requested a full refund for your order through B&Q, so please kindly check your order status for the latest update. At the same time, we are continuing to follow up with the courier regarding the collection of the parcels.
Please feel free to contact us directly so we can resolve this for you as quickly as possible.
We sincerely apologise again for the inconvenience and appreciate your patience while this is being resolved.
Kind regards
John
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