Absolute DomesticsAvis 

I approached Absolute Domestics following a google ad and my experience was both un-professional and thoroughly disappointing. I live in Blackheath Blue Mts and required a simple regular cleaner for 3 hours each week-doing simple domestic cleaning. The company received my vacancy in January and to date 4/5/2025 produced only two applicants-one of which only-made telephone contact. The contacted applicant arranged a 'go see interview' with me then 'sms'ed me to say on that day with little notice that it was "too much for her" and she could not attend her interview. Then followed a litany of contacts today from the Absolute agent who had not followed up on that appointment-and then there was a flat denial that my story was correct and factual- and I was the Client!! I asked for a supervisor who was rude and had no time for my story and then they cancelled the booking!!
The outcome a hopeless and totally UN-professional service-that cannot deliver their promises..go elsewhere!

Le Yi got in touch with us very quickly to arrange a day / time to start regular cleaning. She is punctual, efficient, and did an excellent job. Nice vibes too!

LeYi has excellent communication and time management skills. She is an organised and efficient cleaner and leaves the house sparkling.

LeYi cleaned my very large house efficiently and with care. It’s great to come home to a sparkling house!

Stacey does a very thorough clean.She is very professional and a nice person.

Booked a cleaner and was hoping for 5hrs 9am till 2pm on a Tuesday.
A professional text message was sent to me in a couple of days later from the cleaner Claire.
Claire had all the equipment need for the job. Claire worked hard and did a fantastic job.

The cleaner was lovely and did an amazing job. She did everything I asked and was very thorough. Definitely recommend Absolute Domestics!

Kate was exceptional! Not only was she really personable and positive, her attention to detail in making sure all cleaning requests were completed to perfection was really impressive; the house is still shining a week later! We will absolutely use Absolute Domestics again.

Sonam did an amazing job. Our house was spotless when she finished. Thank you ;)

My experience with this company and its cleaning service was disappointing to say the least. There was lacking communication from the cleaner assigned to me, and I encountered several issues throughout the process.

On Thursday, I received a call from the man who “cleaned” my home to discuss the services I requested, which included general cleaning of all shared areas (kitchen, living room, dining room), bathrooms, and bedrooms. I also expressed interest in having the linen washed and asked if that would be possible within the 3.5-hour service. I mentioned that if we couldn’t finish everything in the allotted time, I would be happy to extend the session. After our conversation, he said I would be contacted to confirm the time, but I never received any confirmation, so I (the customer) had to reach out to him to verify the booking.

On Saturday, he arrived 10 minutes late and claimed he had been waiting for 10 minutes for the gate to open. I had clearly mentioned during our call that I live in a gated community, and he would need to contact me for remote access when he arrived. If he was informed of this, I don’t understand why he didn’t contact me sooner.

At 3:50 PM, he called to say he had finished cleaning. A young member of my family, who was at home, called me a minute later (3:51 PM) to let me know he had already left. This means I paid for 20 minutes of service that wasn’t provided.

Unfortunately, I couldn’t inspect the house before making the payment, as I was working. However, once I got home, I noticed several areas were not cleaned AT ALL. Specifically, the downstairs area wasn’t mopped, none of the toilets or the laundry room were cleaned, and the master bedroom was untouched. The living room wasn’t vacuumed, and there was rubbish underneath the couch. In the 3.5 hours, it seems he only cleaned the kitchen, vacuumed, and made the bed in two of the three bedrooms. If he cleaned anything else, I wouldn’t know, as he did not communicate what had been done.

I understand that it may not have been possible to complete everything within the agreed timeframe, which is why I offered to extend the service during our first call. However, it is unacceptable for him to claim that the cleaning was "finished" when he did not clean anything other than the kitchen. I later noticed that he broke my vacuum, accidents can happen so it’s not a big deal that he broke it but there was no decency to at least inform me that he had.

The man clearly took advantage of the fact that I was away at work. It’s been a week since I contacted the company regarding my experience. I have called several times, I have left messages and yet no one has tried to contact me other than a message to “call them back” (I did several times, they don’t answer). The man who cleaned is an issue but the company being informed of these issues and doing nothing shows that that they are taking advantage too.

WI explained to them I wanted to have weekly services with them but with a different cleaner as their websites states “I can request a different cleaner without issues” well apparently that is not true as they don’t even bother to communicate back

Friendly, competent cleaning team
House looks brand new.

Cleaners Daniel and Vee were very thorough and professional.
Would highly recommend their services.

I was very pleased with the customer service provided and the efficiency of the cleaner.

I recently sold my home so needed a "courtesy clean" before handover and settlement. Jason did an excellent job! He was friendly and professional and completed my clean in good time. I can well recommend using Absolute Domestics and certainly will return in future when I need my next clean. Thank you to Jason Thomson for your work and Absolute Domestics for the booking.

exceptional detailed clean
Easy to communicate with
punctual

I absolutely loved Lisa the cleaner that came. I would highly recommend for anyone wanting a quick reliable service without the hassle.

We have really enjoyed our permanent cleaner, who was flexible with times and did such a great job.
After almost two years she had to leave us for a better and brighter future, but we were able to get a temporary cleaner in the interim prior to obtaining another permanent cleaner.

I arranged to have my house spring cleaned. The company arranged for the cleaner who came on time and was very obliging, we agreed on a list of the things I required, I was very pleased with the results.
I would definitely recommend Absolute Domestics and the service I received.

Had my first cleaning session on Wednesday....wonderful experience so professional and thorough....cleaned my floors, bathroom and kitchen spot less...am so happy...looking forward to next visit....thank you

Joanna‘s attention to detail in my bathrooms was amazing. She was very easy to chat to and explain what my needs were Overall great job.