Absolutely Avis 512

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

By far one of the best couriers around town. You're in good hands with Shelley and her team: Jackie, Sara, Francis, Carli, etc (I've definitely missed off names here!). The controllers are experienced... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

First time using this courier (through their APC subdivision) and it’s been nothing short of a nightmare. Medical goods have been stuck in their system for nearly a week. The driver went to our ad... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Courier Sonic was great, he dropped a parcel from my work to me and kindly returned my laptop to my old employer, he was very friendly and polite, providing a seamless handover.

Noté 5 sur 5 étoiles

We have been using Absolutely Couriers for many years now. Working in the law industry, you need assurances that packages arrive and arrive on time. Emily Pearce is our main contact, who is absolutely... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Coursier

Écrit par l'entreprise

Absolutely couriers provide consolidated courier services including: sameday delivery, overnight delivery, temperature controlled delivery and international deliveries. We’re trusted to deliver when it matters because we show our customers, day in and day out, just how precious every one of their dockets is to us and how passionate we are about our trade. We are an extension of our clients’ businesses and we never take what we do lightly. When it really matters.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

512 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very reliable!!!

Amazing Team!!!

We use Absolutely services everyday (same day, overnight and international). I can honestly say Absolutely is the most reliable courier service I've used. Fantastic communication/tracking from the team- they really do go that extra mile to ensure last minuet deadlines we book are reached.

A huge thank you to Shelly, Rosy, Carly, Sara, Emily, Simone, Francis, Frank and Paul for the fantastic customer service we receive everyday, whether that be over the phone or via email & to all the amazing couriers! :)

27 septembre 2022
Avis spontané
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Réponse : Absolutely

Hello Billie,

Thank you very much for leaving us such a great review.

We are delighted that you are very happy with the service provided to you and your company and will pass over your comments to the staff members mentioned.

We also look forward to continuing to work with you in the future.

Best regards,
Absolutely

Noté 5 sur 5 étoiles

Great experience with Absolutely!

Great experience with Absolutely!
Used them for an overnight job and was very easy to arrange, and communicated with well!
Emily was superb to deal with, especially with the complexity of my job required.
Will want to use again when needing courier services in London

18 août 2022
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Réponse : Absolutely

Hi Daniel,

Thank you very much for leaving us such a wonderful review.

I will be sure to pass over your comments to Emily.

We appreciate your business and look forward to continuing to work with you.

Best regards,

Absolutely

Noté 5 sur 5 étoiles

Cannot thanks the team at Absolutely…

Cannot thanks the team at Absolutely enough. Working with them for what we thought would a month or so turned into 4 months and during this time-out one single delivery was missed, always on time and such pleasant drivers. Will be sure to work with them again in the future!! Thanks Team Absolutely!

16 août 2022
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Réponse : Absolutely

Hello Nikki,

Thank you for leaving us such a positive review.

We appreciate your business and look forward to working with you in the future.

Best regards,
Absolutely

Noté 5 sur 5 étoiles

Very efficient and excellent service

Very efficient and excellent service. We had not used Absolutely since the Lockdown and was not sure if our account would still be open, it was thank goodness. No problem in arranging a courier for pickup. Would highly recommend this company. They have several options of courier transport.

22 juillet 2022
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Réponse : Absolutely

Hi Barbara,

Thank you for taking the time to leave us such a wonderful review.

We are very pleased you are happy with our service and look forward to working with you in the future.

Kind regards,
Absolutely

Noté 5 sur 5 étoiles

Excellent people

Excellent people, excellent service.

30 juin 2022
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Réponse : Absolutely

Good afternoon,

Thank you very much for leaving such a positive review.

We are extremely pleased that you are happy with Absolutely and look forward to continuing to work with you in the future.

Best regards
Absolutely

Noté 5 sur 5 étoiles

I am very satisfied with Absolutely…

I am very satisfied with Absolutely company.
Simone supported me in the whole process, and showed efficiency in her service like the courier service for collection and delivery.

10 juin 2022
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Réponse : Absolutely

Hi Barbara,

Thank you for providing us such positive feedback.

We will be sure to share your comments regarding Simone and we are very pleased to hear that you are satisfied with our service.

We look forward to working with you in the future.

Best regards,
Absolutely

Noté 5 sur 5 étoiles

Amazing and Consistent Service

Absolutely couriers provides amazing and consistent service. I use them to ship documents within London - their tariffs are varied and give a good range of options so there is always a suitable price for the service I need.
If they encounter any issues with a delivery (such as the recipient being unavailable) they are quick to get in touch and patient while we work out the best option for us.
I would 'Absolutely' recommend!

9 juin 2022
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Réponse : Absolutely

Hello Catherine,

Thank you very much for your positive feedback.

We appreciate your business and look forward to continuing to work with you.

Best regards,
Absolutely

Noté 5 sur 5 étoiles

By far one of the best couriers around…

By far one of the best couriers around town. You're in good hands with Shelley and her team: Jackie, Sara, Francis, Carli, etc (I've definitely missed off names here!). The controllers are experienced and know how to get goods moving around London with speed and without fuss. We've been with Absolutely for many years and Becky, our account manager, takes excellent care of us. Highly recommended.

27 mai 2022
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Réponse : Absolutely

Hi Ali,

Thank you very much for leaving us such a glowing review.

We will be sure to pass over your comments to all staff members mentioned.

We appreciate your business and look forward to continuing to work with you.

Best regards,
Absolutely

Noté 5 sur 5 étoiles

Great service and fab people to deal…

Great service and fab people to deal with, would highly recommend!

23 mai 2022
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Réponse : Absolutely

Hello Sarah,

Thank you very much for leaving us a positive review.

We appreciate your business and look forward to working with you in the future.

Best regards,

Noté 5 sur 5 étoiles

would highly recommend

20 mai 2022
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Réponse : Absolutely

Hi Jay,

Thank you for leaving us a 5 star review.

We appreciate your business and look forward to working with you in the future.

Best regards,
Absolutely

Noté 5 sur 5 étoiles

I have used Absolutely many times and…

I have used Absolutely many times and they always go above and beyond! I particularly love the cargo bikes and EAV bikes as they are the future. I would definitely recommend

20 mai 2022
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Réponse : Absolutely

Hello Pilar,

Thank you taking the time to leave such a positive review.

We are pleased that you have had a good experience each time you have used our services and look forward to working with you in the future.

Best regards,
Absolutely

Noté 5 sur 5 étoiles

Excellent and reliable service.

17 mai 2022
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Réponse : Absolutely

Hi Jack,

Thank you for taking the time to leave us such a positive review. We are extremely pleased you are having a great experience using Absolutely.

We look forward to working with you again.

Best regards
Absolutely

Noté 5 sur 5 étoiles

I needed something tricky dealt with…

I needed something tricky dealt with very quickley and this is what the courier did. Bang on excellence

11 mai 2022
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Réponse : Absolutely

Hi Richard,

Thank you for taking the time to leave us such a positive review. We're so pleased to hear you had a great experience with Absolutely! Your review has made our day!

We look forward to working with you again.

Kind regards,

Absolutely

Noté 5 sur 5 étoiles

Absolutely were so helpful and easy to…

Absolutely were so helpful and easy to work with. I needed to move some items last minute at the weekend, and they were very accommodating and friendly. Great service, I'll use them again!

9 mai 2022
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Réponse : Absolutely

Hi Fliss,

Thank you for taking the time to leave us such a positive review.

We are pleased that you were happy with our service and look forward to working with you in the future.

Best regards,
Absolutely

Noté 1 sur 5 étoiles

Poor experience and not eco-friendly as booked

Poor experience - 25 minutes late to pick up, could not get through on phone or online, no apology when came to pick up. I had selected pushbike courier for eco reasons, but petrol motorbike turned up. I will not be using this service again.

3 mai 2022
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Réponse : Absolutely

Hi Jeremy,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Unfortunately, the delivery address was outside our pushbike zone, however you should have been informed of this and any delays. I sincerely apologies for any inconvenience caused.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Kind regards

Absolutely

Noté 5 sur 5 étoiles

Kind service

Fantastic service! When the recipient didn't answer the door immediately Absolutely got in touch and kindly waited 10 minutes for the recipient to arrive - I felt this was a personable touch and not something you always get from a courier service! Thanks!

26 avril 2022
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Réponse : Absolutely

Hi Anon,

Thank you for leaving us a positive review.

We are happy that you had a great experience using our services and look forward to working with you in the future.

Best regards,
Absolutely

Noté 5 sur 5 étoiles

The guys at Absolutely were great

The guys at Absolutely were great. I needed a courier at very late notice and Carly (I think!) couldn't have been more helpful. There was also a problem when the courier turned up to collect the package (no one answering) which they dealt with brilliantly and Ben kept me informed throughout the process. We don't use couriers very often but it's great to know that when we do, they will deliver both on time and with great service! Susan Tindall (The Longhouse London)

20 avril 2022
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Réponse : Absolutely

Hello Susan,

Thank you very much for taking the time to leave us a review.

We appreciate your business and look forward to working with you in in the future.

Best regards,
Absolutely

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend! I used Absolutely for an emergency delivery to send some flowers and they delivered them very quickly and the driver was very polite. I will definitely use them again. Thank you

13 avril 2022
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Réponse : Absolutely

Hello Veronica,

Thank you for leaving us a positive review.

We appreciate your business and hope to work with you again soon.

Best regards
Absolutely

Noté 5 sur 5 étoiles

If I could write a novel about how…

If I could write a novel about how amazing Absolutely are, then I don't think I could as there are no words to describe how fantastic and wonderful they truly are. I have been using their services for over five years now and from day one, they have never disappointed. They provide an absolutely impeccable customer experience and their staff are all friendly, professional, prompt and super helpful. I highly recommend them and I think they are just amazing.

13 avril 2022
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Réponse : Absolutely

Hi Meena,

Thank you very much for leaving such a glowing review.

We are extremely pleased that you are happy with the service and look forward to continuing to work with you in the future.

Best regards
Absolutely

Noté 4 sur 5 étoiles

Swift & Efficient

Delivered my Covid-19 tests ordered from "Halo Verify" in a matter of hours despite a prior order error. Beyond impressed by the swift and efficient bike service. Staff are so polite and kept to the delivery deadline agreed. Would highly recommend for speed of service.

13 avril 2022
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Réponse : Absolutely

Hello Liam,

Thank you for taking the time to leave us a review.

Feedback helps us improve the services that we provide to our clients and would love to understand what we can improve on to gain a 5 star review from you.

We look forward to hearing back from you.

Best regards
Absolutely

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