The first time I used a product from this company was when a friend gave me three different flavors of terps. All three enhanced the flavor & scent profile of my herbs, and also added to the over all... Voir plus
L'entreprise a répondu
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The first time I used a product from this company was when a friend gave me three different flavors of terps. All three enhanced the flavor & scent profile of my herbs, and also added to the over all... Voir plus
L'entreprise a répondu
I have to give this company five stars. I believe it’s safe to say that this is a great relationship and all relationships have ups and downs, and those ups and downs tend to either make us stronger o... Voir plus
L'entreprise a répondu
Where other companies only use 10-30 total terpenes, Abstrax Tech uses 100+ in their Native Series, including those prized cannasulfurs that give you that true blue dank experience. Needless to say I’... Voir plus
L'entreprise a répondu
I love the fact that an employee from Abstrax (or SeedTalent) came to my previous employer (Altius Dispensary in Orland Hills) to bring magazines for my team to learn more about Cannabis and the scien... Voir plus
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Écrit par l'entreprise
1672 Reynolds Ave, 92614, Irvine, Etats-Unis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Anyone and everyone should buy from here best place I’ve ordered from
Edit (to reply):
I have called several times indeed and you have told me I will hear from accounting soon. However this has been told to me 3 times now in total in over 90 days. Each time I have not heard anymore from accounting. Also my emails in the last month have been fully ignored.
I have updated to 3 stars. Indeed there was no money charged but finance team has failed ever getting back to me. So indeed they have not taken my funds. But the fact that they are completely ignoring my emails makes me uncomfortable with this company. Don't promise me on phone I will get a reply soon if I will not... or maybe look into what finance team is doing, maybe they are just ignoring your requests too... I have contacted the payment processor which told me I should contact you (Abstrax) for more details, which I asked for and never got the additional details...
In the end, I still lost all my money and never received the products.
Original review:
Spent 510 USD and never received the products because the credit card payment was "pending". I have contacted the payment processor about the issue and they told me Abstrax should release the funds. I have contacted Abstrax 10+ times for over 3 months already and they have not been able to release the funds. Thanks for taking my money. Customer service 0/10

Réponse : Abstrax Tech
it kept trying to log me into a non-whole sale account, integration between the site and shop is not very fluid. You charged me taxes on a wholesale account even though the proper documents were sent over. No clear explanation of shipping times and delivery, sorry 7-10 days does not cut it....DTLA has cheaper pricing and no tax!!!

Réponse : Abstrax Tech

Réponse : Abstrax Tech
Great experience with Abstrax Tech. They provided me with some free samplers so I could test out the product and see if I really like it.

Réponse : Abstrax Tech
This is my second order, and the quality of the product, shipping time and customer service are all amazing. Thanks Abstrax Tech!

Réponse : Abstrax Tech
The first time I used a product from this company was when a friend gave me three different flavors of terps. All three enhanced the flavor & scent profile of my herbs, and also added to the over all high. So this is my first time purchasing the products, I brought four different terps from each collection, but I most definitely know each one will be great.

Réponse : Abstrax Tech
Great with shipping package came rite to me an I really enjoy the products i purchased

Réponse : Abstrax Tech
Always a quick and easy process to order and get shipped.

Réponse : Abstrax Tech
Great product amazing smells, took awhile for customer service to get back to me

Réponse : Abstrax Tech
Order came quick and was happy with the strawberry cough that I ordered. Will be trying a couple different terps next.

Réponse : Abstrax Tech
Amazing products and even better customer service! This company’s quality will seperate your brand from your competitors 100%

Réponse : Abstrax Tech
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