Abstrax Tech Avis 540

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The first time I used a product from this company was when a friend gave me three different flavors of terps. All three enhanced the flavor & scent profile of my herbs, and also added to the over all... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have to give this company five stars. I believe it’s safe to say that this is a great relationship and all relationships have ups and downs, and those ups and downs tend to either make us stronger o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Where other companies only use 10-30 total terpenes, Abstrax Tech uses 100+ in their Native Series, including those prized cannasulfurs that give you that true blue dank experience. Needless to say I’... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love the fact that an employee from Abstrax (or SeedTalent) came to my previous employer (Altius Dispensary in Orland Hills) to bring magazines for my team to learn more about Cannabis and the scien... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'arômes et de parfums

À propos de Abstrax Tech

Écrit par l'entreprise

Abstrax Tech is a flavor science company pioneering the future of cannabis-inspired terpene innovation. Founded in 2017, the company has become a global leader in advanced flavor discovery, product safety, and scalable flavor solutions for the cannabis industry. At its core, Abstrax Tech combines rigorous cannabis research with bold creativity, operating under the philosophy of Flavor Intelligence™  - the idea that science and data can unlock extraordinary sensory experiences.

The company’s portfolio spans a wide spectrum of products, including hemp-derived and botanical terpene strain profiles, flavored terpene blends, mood-enhancing formulations, custom creations, and specialized solutions for edibles, vapes, and concentrates. These offerings are trusted by brands ranging from ambitious startups to the largest multi-state operators, who rely on Abstrax to deliver consistent, compliant, and scalable products that meet evolving consumer demands.

Abstrax also leads the industry in cannabis toxicology research for inhalation safety, helping to set new standards of compliance and consumer protection. Their discovery of key compounds such as cannasulfurs - responsible for cannabis’s gassy aroma - and fatty acids that produce the “cheese” note highlights their unmatched ability to decode the chemistry of cannabis flavor and aroma.

The company’s leadership and innovation have earned widespread recognition. Abstrax has been featured on the cover of Forbes, honored on Fast Company’s Best Workplaces for Innovators list, and ranked twice on the Inc. 5000 list of fastest-growing companies. With a vision to be the most trusted flavor partner for brands worldwide, Abstrax continues to push boundaries - turning bold ideas into unforgettable consumer experiences.

https://www.AbstraxTech.com

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

540 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Noté 3 sur 5 étoiles

Finance team completely ignoring my requests

Edit (to reply):
I have called several times indeed and you have told me I will hear from accounting soon. However this has been told to me 3 times now in total in over 90 days. Each time I have not heard anymore from accounting. Also my emails in the last month have been fully ignored.

I have updated to 3 stars. Indeed there was no money charged but finance team has failed ever getting back to me. So indeed they have not taken my funds. But the fact that they are completely ignoring my emails makes me uncomfortable with this company. Don't promise me on phone I will get a reply soon if I will not... or maybe look into what finance team is doing, maybe they are just ignoring your requests too... I have contacted the payment processor which told me I should contact you (Abstrax) for more details, which I asked for and never got the additional details...

In the end, I still lost all my money and never received the products.

Original review:
Spent 510 USD and never received the products because the credit card payment was "pending". I have contacted the payment processor about the issue and they told me Abstrax should release the funds. I have contacted Abstrax 10+ times for over 3 months already and they have not been able to release the funds. Thanks for taking my money. Customer service 0/10

21 avril 2026
Avis spontané
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Réponse : Abstrax Tech

Hey there my man. We didn't take your money. Our accounting team jumped into the convo to provide you proof that no money was received, or charged, to or from your bank. No payment was collected.

Noté 2 sur 5 étoiles

it kept trying to log me into a…

it kept trying to log me into a non-whole sale account, integration between the site and shop is not very fluid. You charged me taxes on a wholesale account even though the proper documents were sent over. No clear explanation of shipping times and delivery, sorry 7-10 days does not cut it....DTLA has cheaper pricing and no tax!!!

9 avril 2026
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Réponse : Abstrax Tech

Hey Ron, our customer service team has reached out to you to address any concerns. Sorry to hear this wasn't an awesome experience.

Noté 5 sur 5 étoiles

Great experience with Abstrax Tech

Great experience with Abstrax Tech. They provided me with some free samplers so I could test out the product and see if I really like it.

7 avril 2026
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Réponse : Abstrax Tech

Hell yeah brother, let us know what you think!

Noté 5 sur 5 étoiles

This is my second order

This is my second order, and the quality of the product, shipping time and customer service are all amazing. Thanks Abstrax Tech!

5 avril 2026
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Réponse : Abstrax Tech

No no no, thank YOU!

Noté 5 sur 5 étoiles

The first time I used a product from…

The first time I used a product from this company was when a friend gave me three different flavors of terps. All three enhanced the flavor & scent profile of my herbs, and also added to the over all high. So this is my first time purchasing the products, I brought four different terps from each collection, but I most definitely know each one will be great.

2 avril 2026
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Réponse : Abstrax Tech

We are so stoked for you to try them all! Thank you!!

Noté 5 sur 5 étoiles

Amazing product

Great product amazing smells, took awhile for customer service to get back to me

6 mars 2026
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Réponse : Abstrax Tech

Lets goooooooooo

Noté 5 sur 5 étoiles

Amazing products and even better…

Amazing products and even better customer service! This company’s quality will seperate your brand from your competitors 100%

3 mars 2026
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Réponse : Abstrax Tech

Yessss that's exactly what we aim for! Thank you for choosing Abstrax!

Noté 5 sur 5 étoiles

100/100

I love y’all keep up the wonderful work

6 mars 2026
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Réponse : Abstrax Tech

Yes sir! Thank you!

Noté 5 sur 5 étoiles

100/100

I love yall keep up the great work

5 mars 2026
Logo de Abstrax Tech

Réponse : Abstrax Tech

Yes sir! Thank you!

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