I honestly cannot thank Tom Dean at the Accident Claim Helpline enough for all his help and support following an accident where someone crashed into my vehicle. Being involved in an accident is a... Voir plus
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Lisez les avis des autres
There’s nothing worse than when your car is damaged in an accident; especially when it’s parked! So having the ACH making all the necessary arrangements was a massive relief! Thank you ACH.
L'entreprise a répondu
An amazing company who take the stress out of dealing with insurance companies. So helpful from the 1st phone call. Hire car delivered to my door .Extremely helpful staff who go the extra mile .Highly... Voir plus
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The firm are currently still dealing with my case (yet to receive compensation), but have dealt with my case thus far as swiftly as possible with constant and often daily updates. Loved had they had t... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.
Coordonnées de contact
St Georges House, Peter Street , M3 2NQ, Manchester, Royaume-Uni
- 03333582145
- info@accident-claimsline.co.uk
- accident-helpline.uk
4,8
Excellent
647 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had an accident
Had an accident, rang accident claim helpline straight away and been sorted out with courtesy vehicle and old vehicle liftes within 24 hours
18 février 2026
Avis spontané
Réponse de Accident Claim Helpline
We really appreciate you taking the time to share your feedback with us - thank you.
Accident Claim Helpline Team.
Excellent service
Very quick to respond and deal with my claim as quickly as possible. Very helpful and knowledgeable. I am very please I went with them for my claim
16 février 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you for taking the time to share your feedback with us Kate, we really appreciate the feedback.
Accident Claim Helpline Team.
I am so pleased with the support I…
I am so pleased with the support I received after my accident. I reported it the night before, and by the next day I was given a car to use, which meant I didn’t struggle to get to work, do my shopping, . The customer care was excellent — they listened to me carefully and answered all my questions. That is why I happily gave them 5 stars.
17 février 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you very much Christiana for your brilliant five star review which has been shared with the whole team. We really appreciate it.
Accident Claim Helpline Team
Réponse de Accident Claim Helpline
Thank you very much Miriam for your great five star review.
Accident Claim Helpline Team
Fantastic service
Fantastic service, fast and professional, just report the problem and they will do everything for you what you need, excellent service, replacement car in the blink of an eye, I am very grateful and satisfied, thank you very much, great, great job
31 janvier 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you very much Michal for your fantastic five star review. We really appreciate it.
Accident Claim Helpline Team
Great exceptional service
I got to ACHL purely by accident when I was calling my own insurance group.
They immediately kept me at ease, and arranged a hire car for me so I could drive back from Manchester to London.
The coordination was just fantastic.
Even when I switched the case to my own insurance group, they were nice and understanding about it and collected their hired car without a fuss asap.
I will highly recommend their services should you need them.
14 février 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you very much for taking the time to share your great five star review Kwabena.
Accident Claim Helpline Team
The delivery driver Michael was…
The delivery driver Michael was informative and friendly.
An asset to the company.
7 février 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you very much on Michael's behalf for your great five star review.
Accident Claim Helpline Team
Réponse de Accident Claim Helpline
Thank you Andrea for your great five star review. We really appreciate it.
Accident Claim Helpline Team
Amazing customer service
Made me feel at ease when your not feeling at your best after after an accident.. I called several times and whoever answered the call went above and behind to make me feel confident that everything would be sorted and kept me up to speed with what was going to happen next ..
29 janvier 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you so much Mrs Mason for your great five star review. We really appreciate it.
Accident Claim Helpline Team
Réponse de Accident Claim Helpline
Thank you very much Lijalem for your great five star review.
Accident Claim Helpline Team
Keeping in touch
1 février 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you for your feedback Sue, we really appreciate it.
Accident Claim Helpline Team.
Very good cotomer services and kind.
5 février 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you very much Ubah for taking the time to share your great five star review.
Accident Claim Helpline Team
Fantastic service
Fantastic service, helped me at a horrible time. My hire car was bought to me within a few daysof the accident.
30 janvier 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you very much Kayleigh for your fantastic five star review. We really appreciate it.
Accident Claim Helpline Team
Fantastic
Best company that I have ever used in 35 year driving gold ⭐ through the process
Girls on phone fabulous with customers care. Tops anyone I've dealt with in he past.
15 janvier 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you very much Karen for your fantastic five star review. We really appreciate it.
Accident Claim Helpline Team
Dealing at present with this company
Dealing at present with this company. They are very good fast efficient, patient and courteous.
26 janvier 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you for taking the time to share your feedback with us Elaine, we really appreciate it.
Accident Claim Helpline Team.
The customer service was brilliant
The customer service was brilliant. Made a stressful experience not bad.Thank you
24 janvier 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you very much Peter for your brilliant five star review. The whole team really appreciate it.
Accident Claim Helpline Team
No continuity between company's involved.
Too many phone calls & texts form different people and company's. Far from an easy experience.
Hire vehicle didn't arrive when stated.
Had to share photos of the damage to 3 different people/company's and every text/email asked for more information.
26 janvier 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you for taking the time to share your comments. There are various different teams working for you to progress your claim and this can sometimes mean that you need to speak to different people and companies.
We are sorry that the hire vehicle didn't arrive when stated and are working with our hire supplier to understand what has happened.
Accident Claim Helpline Team
Réponse de Accident Claim Helpline
Thank you very much for your excellent five star review.
Accident Claim Helpline Team
Speaking to kind and understanding staff
19 janvier 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you very much Alison for taking the time to leave your great five star review.
Accident Claim Helpline Team
Excellent service rendered
Excellent service rendered, fast action, good communication with customers, reliable and dependable.
17 janvier 2026
Avis spontané
Réponse de Accident Claim Helpline
Thank you very much Oyewoga for your excellent five star review.
Accident Claim Helpline Team
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