I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Voir plus
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Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Voir plus
L'entreprise a répondu
Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Voir plus
L'entreprise a répondu
Communication with company is really good. Kept me informed during every stage of my claim. Staff were always friendly and helpful.
L'entreprise a répondu
À propos de l'entreprise
À propos de Consultation Claims
Écrit par l'entreprise
We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
Coordonnées de contact
First Floor, 8 Princes Parade, Liverpool, L3 1DL, L3 1DL, Liverpool, Royaume-Uni
- 0333 053 7404
- enquiries@consultationclaims.co.uk
- consultationclaims.co.uk
4,6
Excellent
1 k avis
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Brilliant Customer Service
I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions.
The young lady I spoke to, sorry I can't remember her name, was extreemly helpful. Shes checked on my details and confirmed that there was no action re contacts on my details. She also updated me on the ongoing claims situation and advises Consultation Claims will contact me when there is any updates etc.
I was very pleased and releaved after talking to your colleague.
Thank you.
13 octobre 2026
The advisor was very friendly and polite
13 octobre 2026
Réponse de Consultation Claims
Thank you for the kind review. We are thrilled to hear that the service agent provided a clear explanation of where the claims are at. If you need anything further please do reach out, we are here to help.
Knowledgeable.
Knowledgeable.
Would be good to be reminded a succinct agreement/final payment pending successful outcome.
Was told £800, but not sure if that was gross or net after discounting your company’s cut.
12 octobre 2026
Réponse de Consultation Claims
Thank you for taking the time to leave a review. We are happy to hear that you found the service agent knowledgeable.
In terms of the potential redress the Financial Conduct Authority have estimated an average of £830 per agreement however, this cannot be guaranteed. This is before any deductions for the work we have completed. The FCA redress scheme is currently being legally challenged and is due to be heard at a tribunal this December or next February, until then there is a pause on any redress.
When we have further updates we will be sure to make contact via email or telephone. If you have any additional questions please do reach out as we are here to help.
The phone call I had today was helpful
12 octobre 2026
Réponse de Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to do this.
We are happy to hear that the telephone call today was helpful and we will be sure to pass this on to the agent you spoke with.
With you leaving three stars, we wonder if there is anything further we can do to support you through the claims process with ourselves. If there is then please do reply or reach out as we are here to help!
The information given was clear an understandable.
I am simply satisfied with the answer I was given.
8 octobre 2026
Réponse de Consultation Claims
Thank you for the great review, we appreciate you taking the time to leave one. If you need anything further please do reach out.
Communication with company is really…
Communication with company is really good. Kept me informed during every stage of my claim. Staff were always friendly and helpful.
2 octobre 2026
Réponse de Consultation Claims
Thank you for the kind review, we are thrilled to hear that you have been kept informed throughout and the service agents spoken too have been friendly. If you need anything further please do reach out. We are here to help!
Very helpful and understanding.
I spoke to Jackie and she was very helpful in answering my questions, she was very polite and gave me good information about my case so all in all a very positive experience, thank you 👍😁
8 octobre 2026
Réponse de Consultation Claims
Thank you for your kind review. We are thrilled to hear that Jackie answered your questions and was polite. We will be sure to pass on this great feedback. If you need anything further please do reach out.
Your representative was friendly chatty…
Your representative Daniel was friendly chatty and made me feel at ease with my claim
8 octobre 2026
Réponse de Consultation Claims
Thank you for leaving a kind review, we appreciate this. We are happy to hear the service agent you spoke to was friendly. Please do reach out if you need anything further.
Quick and easy
1 octobre 2026
Réponse de Consultation Claims
Thank you for leaving a kind review, we appreciate this.
Excellent service!
Excellent service!. Matthew called today to update me and give me some good news. Very good service, very polite and helpful. Would definitely recommend!
8 octobre 2026
Réponse de Consultation Claims
Thank you for this great review. It is wonderful to hear that Matthew provided a great service and was helpful with any queries. Please do reach out if anything else pops up.
Good clear advice & very helpful.
8 octobre 2026
Réponse de Consultation Claims
Thank you for the kind review, we are happy to hear the advise given by our service agent was clear and helpful. If you have any further questions please do reach out!
PositivePrya was very patient with me and…
Prya was very patient with me and explained and answered all my questions
7 octobre 2026
Réponse de Consultation Claims
Thank you for the kind review. We are thrilled to hear that Priya was patient and informative. We will be sure to pass on this great feedback. If you have any further questions then please do reach out.
Réponse de Consultation Claims
Thank you for leaving a kind review, we appreciate you taking the time to do so. If you need anything further please do reach out, we are here to help!
The customer service rep was supportive…
The customer service rep was supportive and made me understand the message clearly.
6 octobre 2026
Réponse de Consultation Claims
Thank you for leaving a kind review. We are happy to hear that the service agent you spoke to was supportive throughout the process. If you have any questions then please do reach out.
Réponse de Consultation Claims
Thank you for leaving a kind review. We are happy to hear that Gideon explained everything well. We will be sure to pass on this feedback.
Great communication
Great communication, keeping me well informed. Staff are very able to explain any questions asked.
6 octobre 2026
Réponse de Consultation Claims
Thank you for leaving a great review. We are thrilled to hear that you have been kept informed throughout the process. If anything comes up, please do reach out.
Réponse de Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to do this.
Really nice people to deal with much…
Really nice people to deal with much appreciated thanks
6 octobre 2026
Réponse de Consultation Claims
Thank you for the kind review. We are happy to hear that you have found the service agents nice to speak with. If you have any questions please do reach out!
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