Consultation Claims Avis 

1 046
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Communication with company is really good. Kept me informed during every stage of my claim. Staff were always friendly and helpful.

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques

À propos de Consultation Claims

Écrit par l'entreprise

We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.

At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.

WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.

REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.

ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 046)

1 036 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great communication

Great communication, updated regularly with emails.

1 octobre 2026
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Réponse de Consultation Claims

Thank you for the kind review. We are happy to hear that you have found our communication good and regular. If you need anything further please do reach out.

Noté 5 sur 5 étoiles

Everything was explained clearly and…

Everything was explained clearly and provided proper information

23 septembre 2026
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Réponse de Consultation Claims

Thank you for the great review! It is great to hear that everything was explained clearly. If you need anything further please do reach out!

Noté 5 sur 5 étoiles

Easy to understand

Easy to understand

28 septembre 2026
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Réponse de Consultation Claims

Thank you for the kind review, we appreciate you taking the time to leave this!

Noté 5 sur 5 étoiles

Great easy to speak to customer…

Great easy to speak to customer services. Sorted the query in no time. Thank you Daniel

29 septembre 2026
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Réponse de Consultation Claims

Thank you for taking the time to leave a review. We are thrilled to hear that Daniel provided a great service and was easy to speak with. We will be sure to pass on this feedback. If you need anything further please do reach out.

Noté 5 sur 5 étoiles

Car claim query.

Call answered quickly, representative was polite and helpful.

29 septembre 2026
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Réponse de Consultation Claims

Thank you for taking the time to leave a review, we appreciate this. We are happy to hear that our service agent was polite and helpful. If you need anything further please do reach out.

Noté 5 sur 5 étoiles

Excellent service and pretty helpful…

Excellent service and pretty helpful with the service

28 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving kind review. We are happy to hear that you have found our service excellent. If you need anything further please do reach out.

Noté 4 sur 5 étoiles

Loud and clear and to the point

Loud and clear and to the point

29 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review. We are happy to hear that the information has been clear and to the point. If you need anything further please do reach out.

Noté 5 sur 5 étoiles

Very polite and helpful

29 septembre 2026
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Réponse de Consultation Claims

Thank you for the kind review. We are happy to hear you have found the information clear and helpful.

Noté 5 sur 5 étoiles

Very well spoken very clear and I…

Very well spoken very clear and I understood every thing he said to me , a very polite man

29 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review. We are happy to hear the service agents were clear and polite. If you need anything further please do reach out.

Noté 3 sur 5 étoiles

The customer service staff were helpful…

The customer service staff were helpful with providing me with all the information about my claim, spoke very politely and calmly so I understood everything.

22 septembre 2026
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Réponse de Consultation Claims

Thank you for taking the time to leave a review. We are happy to hear that you have found the service staff helpful and polite. We appreciate this feedback.
May we ask what could be done to improve our service from a 3 star to a 5 star.
Thank you

Noté 5 sur 5 étoiles

I was made aware very clearly on the…

I was made aware very clearly on the progress and time line

25 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review! We are thrilled to hear that you have been made aware of the ongoing process. If you need anything further please do reach out!

Noté 4 sur 5 étoiles

Nothing is too much…

The team have been great from application through to keeping me updated, nothing is too much and I always get a helpful reply to any questions

21 septembre 2026
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Réponse de Consultation Claims

Thank you for taking the time to leave a review, we appreciate it. It is good to hear you have been kept updated throughout. If you have any further questions please do reach out.

Noté 5 sur 5 étoiles

Handled by professionals…

Everything was handled by professionals leaving me worry and stress free, I am happy to leave everything in their capable hands.

28 septembre 2026
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Réponse de Consultation Claims

Thank you for you kind review. We are happy to hear that you have found our service professional and stress free. If you need anything further please do reach out, we are here to help!

Noté 5 sur 5 étoiles

Chose you because you sound very honest…

Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks Robert Roberts

18 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review. It is nice to hear that you find our communication honest and not overwhelming.
We will get a call out to yourself today to confirm the information you have requested. If unable to make contact an email will then be sent.

Noté 5 sur 5 étoiles

Very professional!

21 septembre 2026
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Réponse de Consultation Claims

Thank you for the kind review, we are happy to hear that you have found our service professional. If you need anything further please do reach out!

Noté 5 sur 5 étoiles

Good communication from the company

Good communication from the company, pleasant telephone manor

28 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review, we appreciate you taking the time to do this. We are happy to hear that you have found the communication good. If you need anything further please do reach out, we are here to help.

Noté 5 sur 5 étoiles

Car finance

Clear and precise instructions given. Signed documents

28 septembre 2026
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Réponse de Consultation Claims

Thank you for leaving a review. It is great to here that the information you have been provided is clear and precise. if you have any further questions please do let us know.

Noté 5 sur 5 étoiles
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Réponse de Consultation Claims

Thank you for the kind review. It is good to hear that you have been provided with great information and have found the service excellent. If you need anything further please do reach out!

Noté 5 sur 5 étoiles

Good communication and friendly staff

Good communication, regular updates provided, nice staff. Daniel was great today.

25 septembre 2026
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Réponse de Consultation Claims

Thank you for the kind review. We are happy to hear Daniel provided a good service, we will be sure to pass on this feedback. If you need anything further please do reach out!

Noté 4 sur 5 étoiles

Follow Up Call

Jacqui was extremely helpful and dealt with my query quickly.

24 septembre 2026
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Réponse de Consultation Claims

Thank you for the kind review, we are so happy to hear that Jackie provided a great service and was helpful with your query. We will be sure to pass on this great feedback.

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