I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Voir plus
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Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Voir plus
L'entreprise a répondu
Communication with company is really good. Kept me informed during every stage of my claim. Staff were always friendly and helpful.
L'entreprise a répondu
À propos de l'entreprise
À propos de Consultation Claims
Écrit par l'entreprise
We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
Coordonnées de contact
First Floor, 8 Princes Parade, Liverpool, L3 1DL, L3 1DL, Liverpool, Royaume-Uni
- 0333 053 7404
- enquiries@consultationclaims.co.uk
- consultationclaims.co.uk
4,6
Excellent
1 k avis
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Réponse de Consultation Claims
Thank you for the review. We understand there with the car finance claims. Unfortunately, this is an industry-wide issue and is not specific to our company.
The recent delays are due to the Financial Conduct Authority’s redress scheme being legally challenged. This process is intended to ensure that the scheme is fair to all claimants rather than applying a one-size-fits-all approach.
You can also visit the FCA’s website for the latest information regarding the scheme, any delays currently being experienced and information on potential redress.
When we have an update we will get in touch with you via email or telephone but in the meantime if you have any further questions please do reach out!
Motor finance complaint
I just needed to know that the information regarding my email was correct, and pleased to say that Gidieon the person that put me right
24 septembre 2026
Réponse de Consultation Claims
Thank you for the fantastic review! We are very happy to hear that Gideon provided an excellent service and gave some good information. We will be sure to pass on this feedback. If anything further is needed please do reach out, we are here to help!
Easy to understand
24 septembre 2026
Réponse de Consultation Claims
Thank you for the kind review, we are happy to hear you have found our updates easy to understand. Please do reach out if anything further is required.
Very good advice
24 septembre 2026
Réponse de Consultation Claims
Thank you for leaving a review, we are happy to hear you have found our service and advise in relation to the claim/s good. If anything further is needed please do reach out!
Réponse de Consultation Claims
Thank you for leaving a great review, we are thrilled to here you have found our service excellent. If you need anything further please do reach out.
No progress
28 mai 2026
Réponse de Consultation Claims
We appreciate you taking the time to leave a review.
We sincerely apologise for the delays with your car finance claim. Unfortunately, this is an industry-wide issue and is not specific to our company.
The recent delays are due to the Financial Conduct Authority’s redress scheme being legally challenged. This process is intended to ensure that the scheme is fair to all claimants rather than applying a one-size-fits-all approach.
I can see that, following your review, we have contacted you by telephone to provide an update. However, if you have any further questions, please don’t hesitate to get in touch with us.
You can also visit the FCA’s website for the latest information regarding the scheme and any delays currently being experienced.
Thank you again for your patience and understanding.
Everytrhing from submitting my claim has…
Everything from submitting my claim has went very smoothly and I am being kept up to date on the progress
23 septembre 2026
Réponse de Consultation Claims
We appreciate you leaving a review! We are thrilled to hear that everything has been smooth for yourself and you have been updated as the claim/s has progressed. Please do reach out if you have any further questions.
Pleasant customer service experience
Confirmed all the information that I needed to know quickly and was very polite.
23 septembre 2026
Réponse de Consultation Claims
Thank you for leaving a review! We are very happy to hear that you found our service informative and polite. If you need anything further please do reach out!
Réponse de Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to do this! If you need anything further please do reach out!
Caller Daniel very thorough and very…
Caller Daniel very thorough and very patient and helpful for someone 72yrs of age,pleasure to speak with him.
22 septembre 2026
Réponse de Consultation Claims
Thank you for a great review! We are very happy to hear that you have found Daniel patient and helpful during your telephone call. We will be sure to pass on this feedback!
Polite and clear
22 septembre 2026
Réponse de Consultation Claims
Thank you for leaving a review! We are happy to hear you found our service agents polite and clear to speak with. If you need anything further please do let us know!
Réponse de Consultation Claims
Thank you for the review! We are thrilled to hear that you have found out service agents great to speak to.
Short and too the point.
21 septembre 2026
Réponse de Consultation Claims
Thank you for the review, we appreciate you taking the time to leave one.
Wez was polite give full details .
Wez was polite give full details .
Asked if he needed to repeat or any questions.
21 septembre 2026
Réponse de Consultation Claims
Thank you for leaving a review, we are happy to hear Wes provided a great service and was polite. If you need anything further please do reach out!.
I found the whole process very easy and…
I found the whole process very easy and the staff were very professional. I was kept up to date at all times.
9 septembre 2026
Réponse de Consultation Claims
Thanks for leaving a great review, it is fantastic to here that the service has been professional and the process has been smooth for you. If you need anything further please do reach out, we are here to help!
Réponse de Consultation Claims
Thank you for leaving a review, we are happy to hear you have found our service helpful and polite. Thank you!
Réponse de Consultation Claims
We appreciate you taking the time to leave such a positive review. We are happy to hear you have had a great experience with ourselves. If anything further is needed please do reach out!
Réponse de Consultation Claims
Thanks for leaving a great review, we are thrilled to here that Shey provided a clear and concise information. We will be sure to pass on this feedback. If you need anything further please do reach out!
Réponse de Consultation Claims
Thank you for leaving a review. Please reach out if you need anything further, we are here to help!
Réponse de Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to leave this. If anything further is needed please do reach out!
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