Acorn Broadband Avis 

61
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Really disappointed with the after service. The broadband worked fine for a few months but then started to go slower. We called Acorn and they provided a new router but it didn’t make much difference.... Voir plus

Noté 5 sur 5 étoiles

Appointments were kept, delays were notified as they happened, extremely polite, helpful installer, who made sure everything was working before he left. He also advised us that we could contact him in... Voir plus

Noté 5 sur 5 étoiles

The engineer made a good survey of the house and best signal location. The equipment and wiring was done quickly, professionally and completed a tidy job. Setting to work was explained and s... Voir plus

Noté 5 sur 5 étoiles

Very quick fitting and communication. We can't get the 50mb which is the only downside for us but that is a function of our position rather than a fault of the company. The engineer was great, very fr... Voir plus

À propos de l'entreprise

  1. Fournisseur d'accès Internet

Écrit par l'entreprise

Acorn Broadband offers high speed wireless internet throughout the Highlands in Scotland reaching some of the most remote areas possible!. An open door of possibilities, education, employment and of course entertainment. The possibilities are simply endless!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

61 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(61)

8 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Im on the R350 package last week thy…

Im on the R350 package last week thy sent me an email i must pay R677 i phoned them and thy said its an tecnical problem but its sorted. Today thy wanted to debid R677 from my acount and the debidorder faild. I phoned them again this morning now thy say i must make a plan to pay them. If it was my mistake i would gladly go out of my way to get the money im ther acount but its was there mistake so they must be responsible for there mistake not me. I am defnitly canceling them

3 septembre 2024
Avis spontané
Logo de Acorn Broadband

Réponse de Acorn Broadband

Hi Andre, I think you have made a mistake. We are based in Scotland. I think you must be referring to a business in South Africa as you are referring to rands?

Please remove your comment as it does not relate our business in Scotland and is therefore completely inaccurate.

Thank you.

Noté 5 sur 5 étoiles

Great staff

Easy process to follow. Friendly team. Neil was particularly understanding and did a great job explaining everything to my grandmother and caused no disruption at all. Service so far is good - a vast improvement on previous copper wire service. Highly recommended.

26 août 2024
Noté 5 sur 5 étoiles

Brilliant so far

Easy to order, excellent service. Installation was completed when we were told it would be done & by such a friendly helpful and competent man. Billed on time & ooh such an improvement in BT.

26 juillet 2024
Noté 5 sur 5 étoiles

From start to finish the process was…

From start to finish the process was quick and easy.
The engineer was absolutely fantastic, professional, polite and had us hooked up in a matter of hours, this includes installing the dish and everything.
Fantastic service, excellent company and at last really good broadband in a very rural area.

29 avril 2024
Noté 5 sur 5 étoiles

Top Service

From the moment I submitted my enquiry to the completion of the install, Acorn Broadband were fab. Special mention to the engineer Neil who ensured I got the best signal possible. He was incredibly helpful and a great ambassador for the company.

20 mars 2024
Noté 3 sur 5 étoiles

The install was straightforward

The install was straightforward, I went for the 30 speed package, but I cannot get more than 9, engineer still working at it, the bad weather didn’t help.

17 janvier 2024
Noté 5 sur 5 étoiles

Excellence from the whole team

I found them extremely helpful. Great communication and the installer arrived on time and it was quick and easy and working within two hours from arrival to departure. Great service

27 novembre 2023
Noté 5 sur 5 étoiles

No hassle experience

No hassle getting fixed up, a quick phone call got the ball rolling. Arrangements were made for engineer to install and was up an running in no time .

14 novembre 2023
Noté 5 sur 5 étoiles

acorn broadband

got acorn broadband as the company i already had were getting slower and slower, so thought i would give acorn a try as they are local as well, didn't have to wait long to get it installed and it was up and running right away, after initial teething problems which were sorted out the next day i have no complaints so far, would recommend

21 août 2023
Noté 5 sur 5 étoiles

Very fast and reliable

Very fast and reliable! We get about 27mb/s as our top speed, and we average in the low 20s. Which is a vast improvement on our 1mb/s previously! Couldn't recommend it enough for people out in the sticks like ourselves!

25 septembre 2023

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