Really disappointed with the after service. The broadband worked fine for a few months but then started to go slower. We called Acorn and they provided a new router but it didn’t make much difference.... Voir plus
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Lisez les avis des autres
Appointments were kept, delays were notified as they happened, extremely polite, helpful installer, who made sure everything was working before he left. He also advised us that we could contact him in... Voir plus
The engineer made a good survey of the house and best signal location. The equipment and wiring was done quickly, professionally and completed a tidy job. Setting to work was explained and s... Voir plus
Very quick fitting and communication. We can't get the 50mb which is the only downside for us but that is a function of our position rather than a fault of the company. The engineer was great, very fr... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Acorn Broadband offers high speed wireless internet throughout the Highlands in Scotland reaching some of the most remote areas possible!. An open door of possibilities, education, employment and of course entertainment. The possibilities are simply endless!
Coordonnées de contact
Naver House, Naver Rd, Thurso, KW14 7QA, Thurso, Royaume-Uni
- 0184 753 5001
- darragh@acornbroadband.com
- acornbroadband.com
3,9
Bien
61 avis
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Excellent customer service
Excellent customer service, great install and very good broadband speeds.
20 août 2023
Acorn broadband is just superb
Small dish fitted in a matter of days following switching my broadband supplier of 24 years. Super super fast broadband now, no contract should have done this years ago.
31 juillet 2023
Simple
Simple, easy process and very helpful. However we have noticed dips in the service at times. Not connecting to Internet and can't connect WiFi extender to router.
25 juin 2023
I love the way this company answers…
I love the way this company answers messages quickly, staff are helpful, no more call centres. Work done fast and efficiently. Only took a star off for some unexpected internet down time, but since then been great.
29 mars 2023
Réponse de Acorn Broadband
Hi Finlay, thank you for your kind review!
Since getting acorn broadband the WiFi…
Since getting acorn broadband the WiFi has been really good,got a lot of devices running xboxes etc.
29 mars 2023
Réponse de Acorn Broadband
Hi William, thank you for your kind review!
Ease of instalation and rock solid…
Ease of instalation and rock solid Internet connection
29 mars 2023
Réponse de Acorn Broadband
Hi Robert, thank you for your kind review!
Very approachable
Very approachable, reliable, honest in their responses to the questions I had asked. Installation team were brilliant, talked me through all the steps, they were not invasive either.
29 mars 2023
Réponse de Acorn Broadband
Hi Jemma, thank you for your kind review!
Great local company broadband
The broadband seems to be really good so far so great from a small local company. Only slight faults so far I got the broad band installed in the last few days of the month and got billed for a full month. I lost signal in the evening and contacted the out of hrs on FB messenger had to wait untill the next day for any reply, Thankfully it was only a small fault that was fixed in a few hrs.
29 mars 2023
Réponse de Acorn Broadband
Hi Rab, yes our service is billed in advance so your first invoice would have included the pro rata amount on the month you were installed and the full following month. The period would have been stated on the invoice.
I hope the internet is working well for you since!
Highly highly recommend
I finally have Wi-Fi that actually works!! The speed of everything is a game changer, we have a house of 6 and everyone of us have our phones, iPads and tvs connected at all times with zero delay. The customer service is also brilliant. If I ever had any questions someone always got back to me and it was sorted straight away. Excellent service
3 mars 2023
Avis spontané
Reliable internet and easy to deal with…
Reliable internet and easy to deal with company ! Would recommend!
2 mars 2023
Avis spontané
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