Nat at Acre Pharmacy is phenomenal. The whole team including Amy (our rep) is fantastic. But a special shout out to Nat who went above and beyond the call of duty. I’d recommend the team for all your... Voir plus
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Lisez les avis des autres
I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Voir plus
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I’d like to say a big thank you to Nat for all her support with ZO Skin Health. She has always been incredibly professional, knowledgeable and helpful, and is always happy to answer questions and... Voir plus
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Not only this is the best pharmacy in terms of products, but also it has the best customer care service/ experience I’ve ever had. Every time I go to collect my other in London I am received by... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Coordonnées de contact
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Royaume-Uni
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,9
Excellent
724 avis
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Easy to navigate the website and place…
Easy to navigate the website and place order, quick delivery
20 juillet 2026
Réponse de ACRE Pharmacy
Thank you for your kind feedback! We're so pleased to hear that you found our website easy to navigate and that placing your order was straightforward. It's great to know your delivery arrived quickly too. We really appreciate your support and look forward to serving you again soon!
Such a fantastic pharmacy
Such a fantastic pharmacy, always so helpful and quick to respond to any queries. Natalie is always amazing and Gabriella so so helpful ⭐️⭐️⭐️⭐️⭐️
23 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your wonderful review! We're delighted to hear you've had such a positive experience with our team. Natalie and Gabriella will be thrilled to know their helpfulness and dedication made such a great impression. We truly appreciate your kind words and your continued support, and we look forward to helping you again in the future!
The best service!
The best service!! Website is quick and efficient. Easy to navigate. Great customer service. Great prices. I really like Acre and would highly recommend. Thank you!
16 juillet 2026
Réponse de ACRE Pharmacy
Thank you so much for your fantastic review! We're delighted to hear that you found our website quick, efficient, and easy to navigate, and that you had a great experience with our customer service. It's wonderful to know you feel we've offered good value too. Your recommendation means a great deal to us, and we truly appreciate your support. Thank you for choosing Acre - we look forward to helping you again soon!
Always 5* customer service
Always 5* customer service, I moved 100% of my clinic orders to acre last year, the best customer service, delivery and legitimate, high quality products only. Nothing is too much trouble and all staff are amazing, I deal with Nat and Beth regularly who are amazing. Thanks acre!
22 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your incredible review and for trusting Acre with all of your clinic orders. It means so much to us to have your continued support. We're delighted to hear that you've consistently experienced 5-star customer service, reliable delivery, and high-quality products. Natalie and Beth will be especially pleased to hear your kind words - they'll be thrilled to know they've made such a positive impact. Thank you again for your recommendation and loyalty. We look forward to continuing to support you and your clinic!
Wonderful customer service team that go…
Wonderful customer service team that go above and beyond! Nat has been a saviour whilst i learn to navigate their system, so an extra thank you and shout out!
21 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your lovely review! We're delighted to hear that you've had such a positive experience with our customer service team. We're especially pleased that Natalie has been able to support you while you get familiar with our system - she'll be so happy to receive your kind shout-out! We really appreciate your feedback and look forward to continuing to support you whenever you need us.
Very efficient service
8 juillet 2026
Réponse de ACRE Pharmacy
Thank you for your feedback! We're delighted to hear that you found our service efficient. We really appreciate your support and look forward to continuing to provide you with a reliable and speedy service in the future.
Easy to use pharmacy
Easy to use pharmacy. Deliveries always on time and reps are helpful
16 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for your lovely feedback! We're so pleased to hear that you find our pharmacy easy to use and that your deliveries are consistently arriving on time. It's great to know our team has been helpful and supportive too. We really appreciate your kind words and look forward to continuing to provide you with a reliable service.
Great service always very helpful
Great service always very helpful. Been using Acre for a good couple of years now. Our first choice of pharmacy.
15 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your wonderful feedback and for your continued support over the past couple of years. We're delighted to hear that Acre is your first choice of pharmacy and that you've consistently received helpful, reliable service from our team. Your loyalty means a great deal to us, and we look forward to continuing to support you for many more years to come!
⭐⭐⭐⭐⭐ Excellent Customer Service
I had an issue with the return and collection of a high-value item, which required several collection attempts before it was successfully resolved. Throughout the process, Kara Seymour was extremely professional, responsive, and supportive. She remained patient, kept me informed, arranged alternative collections promptly, and worked hard to resolve the issues with the courier.
Despite the challenges, Kara stayed positive, took ownership of the situation, and ensured everything was followed through until the collection was completed successfully. Her persistence, excellent communication, and commitment to customer service were greatly appreciated.
A real credit to Acre Pharmacy's customer service team. Thank you, Kara, for all your help.
2 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for taking the time to share such a detailed and thoughtful review. We're sorry that the return and collection process was more complicated than expected, but we're delighted to hear that Kara was able to support you throughout and help bring everything to a successful resolution.
Kara will be so pleased to receive your kind words. Her professionalism, patience, and commitment to providing excellent customer service are exactly the qualities we value in our team. We truly appreciate your understanding and recognition of her efforts.
Thank you again for your feedback and for choosing Acre Pharmacy. We're grateful for your support and will continue working hard to provide the high level of service our customers deserve.
Amazing! …
I have used lots of pharmacy previously and Acre by far has been the best! Safe, great communication and fast delivery! I have to give a shout out to the amazing Amy though as she is always on hand to help! Give the best deals and is just an all round gorgeous person. Thank you so much!
14 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your wonderful review and kind words.
We're thrilled to hear that Acre Pharmacy has been your best experience and that our safe service, clear communication and fast delivery have made such a positive difference. Providing a reliable and supportive service is something we take great pride in.
A special thank you for your lovely comments about Amy. We're delighted to hear how helpful and supportive she has been, and we'll be sure to pass on your kind words to her. She'll be so pleased to know that her dedication and commitment have been appreciated.
Thank you again for choosing Acre Pharmacy and for your continued support. We look forward to continuing to provide you with the high level of service you deserve.
The best aesthetics pharmacy
Having used all the major pharmacies, this is by far the best one. My local rep Amber could not do enough to help and the team on the phones are always super friendly and helpful too.
14 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your fantastic review and kind recommendation.
We're delighted to hear that your experience with Acre Pharmacy has stood out, especially after using other major pharmacies. Providing a high level of personal support and excellent customer service is extremely important to us, so it's wonderful to know that Amber and our wider team have made such a positive impression.
We'll be sure to pass on your kind words to Amber and the team—they'll be thrilled to hear your feedback. Thank you for choosing Acre Pharmacy and for placing your trust in us. We look forward to continuing to support you.
Nat was so helpful
Nat was so helpful, I was asking lots of questions! She didn’t know the answer to one and immediately went and found out from someone who did. I appreciate that she went and found out, she didn’t just guess. Really great service!
13 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your wonderful review.
We're delighted to hear that Nat was able to assist you and provide the level of service you deserve. We believe that giving accurate information is just as important as responding promptly, so we're especially pleased to hear that Nat took the time to find the correct answer rather than make assumptions.
We'll be sure to share your kind feedback with Nat—it will mean a great deal to her. Thank you for choosing Acre Pharmacy, and we look forward to supporting you again in the future.
Réponse de ACRE Pharmacy
Thank you for your kind review!
We're delighted to hear that you were pleased with both our customer service and fast delivery. Providing a reliable, efficient service and excellent support is at the heart of what we do, so it's great to know we've met your expectations.
Thank you for choosing Acre Pharmacy. We truly appreciate your support and look forward to serving you again soon.
Highly recommend
I can’t recommend this pharmacy and their team highly enough. After 25 years in the industry I am now experiencing a highly caring staff members/ delivery is amazing fast and product range is fabulous.
The best aesthetic pharmacy in uk .
Thank you Acre team x
10 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your incredible review and recommendation.
Receiving such positive feedback from someone with 25 years of experience in the industry is especially meaningful to us. We're delighted to hear that you've had such a positive experience with our caring team, fast and reliable delivery service, and extensive product range.
Your kind words are a wonderful recognition of the commitment our team puts into supporting our customers every day. Thank you for placing your trust in Acre Pharmacy—we truly appreciate your support and look forward to continuing to provide you with the highest level of service.
Réponse de ACRE Pharmacy
Thank you for taking the time to leave us a review.
We're pleased to hear that you found our team responsive and helpful. Providing prompt, reliable support is something we strive for every day, and it's great to know your experience reflected that.
We appreciate your feedback and thank you for choosing Acre Pharmacy. We look forward to supporting you again in the future.
Fantastic customer service and delivery…
Fantastic customer service and delivery as always!
22 juin 2026
Réponse de ACRE Pharmacy
Thank you for your kind review!
We're delighted to hear that you've had another great experience with both our customer service and delivery. Providing a reliable, efficient service is something we take great pride in, so it's wonderful to know we're meeting your expectations.
Thank you for your continued support and for choosing Acre Pharmacy. We look forward to serving you again soon.
I’ve been with acre for three years &…
I’ve been with acre for three years & have had a positive experience throughout. Customer service and delivery is reliable & on time - there is always someone at the end of the phone. We have direct & consistent communication from the business managers who look after you in the area you work in. Our London manager Sophie is absolutely incredible, she goes above and beyond to support me & my business, this level of support has only been experienced with Sophie at acre.
1 juillet 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for your wonderful review and for choosing Acre Pharmacy over the past three years.
We're delighted to hear that you've consistently had a positive experience with our service and that our reliable deliveries, responsive customer support and regular communication have made a difference to your business.
A special thank you for your kind words about Sophie. She is truly passionate about supporting our customers, and we're thrilled to hear that her dedication and commitment have had such a positive impact on you and your business. We'll be sure to pass your feedback on to her—it will mean a great deal.
Thank you again for your continued trust and support. We look forward to continuing to work with you and providing the high level of service you expect from Acre Pharmacy.
Excellent service from Acre Pharmacy
Excellent service from Acre Pharmacy. Kate, my representative, is always incredibly helpful, knowledgeable and quick to respond. No query is ever too small, and she always goes above and beyond to help.
The customer service team in the office are equally fantastic and friendly, efficient and a pleasure to deal with. It’s so reassuring to work with such a reliable and professional team.
I wouldn’t hesitate to recommend Acre Pharmacy to other healthcare professionals.
30 juin 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your fantastic review and for recommending Acre Pharmacy to other healthcare professionals.
We're delighted to hear about your positive experience with Kate and our customer service team. Kate will be thrilled to know her knowledge, responsiveness and commitment to going above and beyond have made such a positive impact. We're also pleased that our office team has provided the friendly, efficient and reliable support you deserve.
Providing exceptional service and building trusted relationships with our healthcare partners is at the heart of what we do, so your feedback means a great deal to us.
Thank you again for your kind words and continued support. We look forward to working with you for many years to come.
Sophie at ACRE has been so helpful and…
Sophie at ACRE has been so helpful and supportive with issues regarding our recent delivery. Being able to contact via WhatsApp is super helpful when you’re in and out with patients and can’t always take a call.
The support I had on fixing this issue was friendly and efficient. Thank you ACRE and Sophie.
30 juin 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Sophie was able to support you with your recent delivery and provide a friendly, efficient resolution. We'll be sure to pass on your kind words to her—they'll be greatly appreciated.
We're also pleased that our WhatsApp service has made it easier for you to get in touch around your busy schedule. We understand how valuable convenient communication is when you're caring for patients, so it's great to know this has been helpful.
Thank you again for your feedback and for choosing Acre Pharmacy. We look forward to continuing to support you whenever you need us.
I would give 10 stars if I could
I would give 10 stars if I could! I have used acre pharmacy for a number of years and they always go above and beyond for their customers!
Never ever had any problems or issues and I get deliveries almost daily! The products are always well packaged, and delivery is always efficient. I would especially like to thank Nat, who went above and beyond for me also to ensure I got my cold chain delivery during the extreme high temps/heatwave! I can’t thankyou guys enough *****
25 juin 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your incredible review and for your continued trust in Acre Pharmacy over the years. Your kind words mean a great deal to our entire team.
We're delighted to hear that you've consistently had a positive experience with our service, from our reliable deliveries to the care we take with packaging your orders. We'll be sure to pass on your special thanks to Nat, who will be thrilled to know their efforts made a difference. Ensuring our cold chain deliveries remain safe and effective, even during extreme temperatures, is something we take very seriously, and we're pleased we could support you when it mattered most.
Thank you again for your wonderful feedback and for choosing Acre Pharmacy. We truly appreciate your loyalty and look forward to continuing to provide you with the highest level of care and service.
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